All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2023

Excellent suivi. J'ai obtenu réponse à mes questions en un temps record. Courtoisie et gentillesse de la part de l'agent. Merci

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Great functionality, added to all the time, and absolutely stellar support. All Shopify Apps should aspire to be like the Vitals team.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

The application performs flawlessly without any hiccups, providing a seamless and efficient user experience. In addition to its exceptional performance, it boasts outstanding customer support that truly sets it apart. The combination of a smooth, trouble-free operation and top-notch support ensures that users can rely on this application with confidence. Whether you're a newcomer or a long-time user, the consistent excellence in both functionality and customer service makes this app a standout choice in its category.

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

If you want a great app with a world class customer service that always ready to help you, then this is it. Vitals' customer service is actually CARE about you, they are here to serve, they make the world a better place! Instead of just answering question like a robot. Thank you very much Vitals & Vitals' Team, I really appreciate it! 100 Stars!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Kliphord D. Helped me with a few issues I faced, he quickly solved all of them, absolutely amazing.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Excellent customer service. Brilliant variety of apps. Top marks from me!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Best app ever, greatest customer service of all the apps

Store

Violure

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

AMAZING, RESPOND FAST, EFFICIENT AND PROFESIONAL 10/10

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Excellent app and excellent support. I had a customization I wanted and the support helped me by chat within 2 min. Incredible !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

J'ai eu l'une des meilleures experience client avec l'agent de vitals qui s'appelle John, il a très vite répondu a mes questions et ses suggestions étaient vraiment instructives. Vitals a une équipe très professionnelle et aidant. Si je pouvais donner 10 etoiles je l'aurai fait avec joie. Merci vitals Lankaba

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Un grand merci à John Seth. S Rapide, efficace, patient et sympathique Il a vite résolu mon problème !

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

John Seth was tremendously supportive with me. I had a question that I simply couldnt resolve and he was patient and very informative. Highly recommend vitals app and the support team is top tier!

Store

Ambergo

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Hello! Very good service, they solved a technical problem immediately. I recommend it, thank you! :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Awesome! Must have app for every shopify store. Tons of apps inside and runs reliably. If not, the CS response quickly and even record a video to show you the step by step. Amazing!

Store

HEEWING

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

I recommend this application, it is very useful and easy to set everything ... their support is very good

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

I saw a recommendation for Vitals app, and thoroughly love the functionalities and features. Best of all, the live chat support has been nothing short of prompt and amazing. Whatever I enquired (however small) was handled amazingly. As a brand who focused on aesthetics + functionality, I am really happy to be using Vitals to grow the business. Thank you team!

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 17, 2023

This app replaced several others for me, so the cost is 100% worth it. Plus, their support is the best out of any app I've tried. So happy I found Vitals!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Im very happy with the App. You get a bunch of Apps in one subscription. The customerservice is there to help. I can defently recommend this App.

Store

Calypto

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

The support so far has been amazing! I have had quite a few questions and everyone on the team has been able to assist me and promptly. Highly recommend this app to boost conversion and overall store improvement.

Store

Jaspa

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Top Support und unglaublich viele Features, sehr empfehlenswert! Für jeden Onlineshop ein muss!!!!!!

Using app

11 days

Total reviews

3

Average rating

5.0