Vitals: Reviews, Bundles & 40+
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this app hase every thing you need to have hige level store
Signed up a couple of months ago. The flat fee was $29.99/month. This has now been quietly updated to '$29.99/month + usage' with no information about the update or what 'usage' actually is. On checking my invoice for this month I've been charged $155.99!!!!! HUGE red flags.
Hi there, We're truly sorry for the confusion around billing. While the usage pricing is shown at install, we understand we could have made it clearer. We've since reached out directly and taken the necessary steps to resolve this for you. If there's anything else we can help with, we're always here. We haven't heard back yet, but our door is still open. Just reply whenever you're ready, and we'll be glad to help. Best regards, Michael
Excellent support experience! The Vitals team was very responsive and helpful while resolving an issue with the Product Reviews widget on my Shopify store. They carefully investigated the problem, made the necessary adjustments, and everything is now working perfectly. I truly appreciate the professional and friendly support. Highly recommended!
The app has a lot of features. It's very interesting. Support is also great. Over all a very good app.
Very good, support is on point.
Vitals has truly simplified life at All Season Fashion. The Reviews tool makes our pages feel more personal and trustworthy, and the Bundles feature is perfect for helping customers build outfits they love. I appreciate how everything is beautifully organized and easy to use — no tech headaches, just results. With so many tools included, it’s become one of the most valuable parts of our shop setup.
So grateful to have such a responsive CS team! They helped me fix a problem quick and were so helpful!
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