All reviews

Rating Breakdown

  • 5
    98% (8,524 ratings)
  • 4
    2% (151 ratings)
  • 3
    0% (18 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (20 ratings)
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4 / 5 Share

April 3, 2021

Customer support solved my issue in minutes. Very helpful. there are lots of features you can use would reccomend

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 9, 2021

Great app. Maybe could be more cheaper, but its worth it i convert so much more with the 40+ in one app Vitals

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 25, 2021

I really like this app. It is easy to understand and involves really nice marketing features. A nice all-in-one-app.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 23, 2021

Customer service is top-notch! I have not tested the app fully but it looks value for money. I will test it further in the coming month.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 21, 2021

tiene muchas funciones muy buenas, la única pega es que me gustaría que estuviera en español por lo demás funciona muy bien y es muy útil.

Store

YAMOVIP

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 5, 2021

Works great! Offers a lot of features all in one. It really is a game changer and can help with conversions.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 3, 2021

I love the visitor replays. I got this app just for that. It's great that there are so many features in here, but I wish there were more options for customizing colors and fonts for branding. Customer service is great - super fast! (even on a Sunday!)

Store

VALANI

Using app

About 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 11, 2021

Amazing Serice level, 24/7 professional customer service. They help with more than you expect to meet your needs.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 14, 2020

super completa y ayuda mucho para ciertos procesos al comenzar. Deberia estar tambien es español por defecto pero esta muy bien

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 13, 2020

useful integration of many good tools. useful integration of many good tools. useful integration of many good tools.

Using app

30 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2021

I've been using vitals for very little but from the little I've seen, it's very complete. The chat quickly answers questions in a clear and precise way. so very satisfied for the moment ^^

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 19, 2020

I really like this app. And the customer service is quick to respond and help. If you don't have this app then you are definitely missing out!

Using app

3 months

Total reviews

4

Average rating

3.3

4 / 5 Share

Nov. 29, 2020

Very nice app. Has so many useful apps in one place. Please add email forwarding too! Love the review import feature.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 14, 2020

I’ve been looking for or a bundle app in particular but this has so much more, only just starting to use it so fingers crossed! Will update before my free trial runs out! Customer service is extremely fast and efficient, in particular Costin who I was speaking to today and helped me sort out a small issue. Many thanks, Studio Dancewear https://www.studiodancewear.ie

Using app

4 months

Total reviews

3

Average rating

4.3

4 / 5 Share

Nov. 12, 2020

One of the best support I experienced. Fast, courtesy, and knowledge. Thanks. It is rare that you REALLY have chat available 24-7. I appreciate that.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 4, 2020

Thank you, a great application that provides many applications in one application. Thank you Thank you, a great application that provides many applications in one application. Thank you

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your great review and we hope that you are benefiting from our app suite to the maximum :) Please feel free to check out our Help Center here: vitals.co/help which is packed full of useful information! Also, just a kind reminder that we are here to offer you assistance any time you need, 24/7 over email or chat!

4 / 5 Share

Nov. 4, 2020

I used VITALS for Bundles and Volume Discounts. The setup is straight forward. As a new user, I get stuck quite a bit, Customer Support has made it easy for me to proceed. A very efficient team! Great to have them on my eCommerce journey.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We are incredibly happy and humbled to hear that you consider VITALS your partner in your e-Commerce journey and we are proud to bring value to your business! We are here to offer support at any time, whenever you need it - you can find us 24/7 over email and Live Chat! :)

4 / 5 Share

Oct. 30, 2020

So far so good! I am enjoying my experience and hope to make sales and see how this app truly performs.

Using app

2 months

Total reviews

2

Average rating

2.5

Developer Reply

We are very happy to hear about your positive experience with VITALS and we would like to invite you to reach out to us at any time, via email or Live Chat :) We can assist you 24/7 if you have any questions or even provide you with tips and suggestions on how you can better benefit from our apps - vitals.co/help/

4 / 5 Share

Oct. 30, 2020

We've recently implemented this app into our store. We were trying to cut down the number of apps that we were using on our store as they were making our store extremely slow and that's when we turned to Vitals. Since Implementing Vitals, we've now gotten rid of 6 other apps from our store and as we begin to use some more of the feature Vitals offers, this will most likely increase. We did have some minor error and bugs initially with some of the features which is why the app gets 4 stars right now but the support team at Vitals have been very quick to respond to our requests and have resolved everything in a timely manner. Overall, very impressed with Vitals and would highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Let us say that we truly appreciate your magnificent review and that we are tremendously happy that VITALS has brought so much value to your store and business. We pride ourselves with our support efforts and hope that you are satisfied with the customizations done for your store :) We will be here to offer assistance whenever you need it, 24/7 over email and Live Chat!

4 / 5 Share

Oct. 29, 2020

Filip is always there to support me. The only thing I'm waiting on is the post purchase app. If that comes out, I will give it a 5 star review. Do you guys now when to expect that? Furthermore really happy with the app.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your great review and for taking the time to share your feedback with us! We take your opinions to heart and strongly agree that a Post Purchase Upsell app will bring immense value to our merchants, so that is why we are already planning to develop this app and release it in the next few months, probably early Q1 2021 - vitals.co/product-roadmap/ In the meantime, our Customer Success team is here to assist you 24/7 over email and Live Chat!