All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2023

Thanks to Jed. D my problem was resolved in 2 minutes. Hardcore Speed. Thats proper support. Deserves its 5 stars.

Using app

About 1 year

Total reviews

10

Average rating

3.9

5 / 5 Share

July 18, 2023

Great app as well as good customer service. Quick and responsive support ready to help any time. Very nice people!

Store

Brasion

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2023

I've tested a lot of marketing/conversion apps, but this is by far the best. Infinite possibilities and great customer service. This app is a no brainer. (Shout out to John Paul and the team for always being there to help)

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2023

Customer support is amazing! John from customer support was so quick in replies it... like these guys are literally sitting there to help us... and btw I didn't have any problem ! the app is sick!!

Using app

About 16 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 18, 2023

The team was really quick to respond and resolve with any issues we had. Great experience. Look forward the upcoming features :)

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

Vitals has been working really good for us so far, and the customer support is quick at their replies. Over all the experience with them has been very pleasant.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2023

상담원이 너무 친절하시고 잘 알려주셔서 문제를 해결 할 수 있었습니다. 리뷰와 할인 이벤트를 준비하시는 분이라면 적극 추천드리는 어플입니다. soso kindly, and lovely ! Thank you

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2023

Magaly A. fixed my issue really fast. Really good support team, appreciete it. All best regards. Thanks

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

great app and staff, thank a lot to Gary S. for helping out. very fast service recomend for everyone!

Store

Firay

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

So we have been using this for a month now, and it's absolutely worth it, we ran out of stock and the pre-order feature with custom notes really saved us, it's definitely a power-packed app for Shopify. totally VFM

Store

Sterlyn

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2023

The app is great. The choice of apps is good and they work well. The support has been brilliant and very fast. Every time I need help, chat is there and always helpful and really friendly.

Store

Bevibe

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

excelente atención al cliente. Estoy probando la app y funciona de maravilla hasta donde he visto. :)

Store

Etérea

Using app

About 4 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

July 13, 2023

support service is very good. All the apps I was looking for met in one place. I will definitely use this application in my other projects.

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2023

I recently began using Vitals and it is awesome! The staff is so helpful and quick at responding to requests. I have a few tweaks and requests and John Seth was so patient and willing to help. Awesome app to have! Highly recommend.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 10, 2023

Product is amazing....and the support is best in class. 24/7. everything I need help they are quick to respond and quick to resolve. 100%

Store

Dominick James New York

Using app

20 days

5 / 5 Share

July 10, 2023

The customer service is outstanding! Not 1 time, 2 times, but everytime! The apps are functioning great!

Store

Meldera

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2023

Vitals offers quite a lot for a single package app. I used quite a few of the features and they are quite essential now.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 6, 2023

Thanks to John Paul I was able to import all my email contacts to vitals and now is working perfectly in my website. Great and effective customer service.

Using app

16 days

Total reviews

8

Average rating

4.8

5 / 5 Share

July 5, 2023

Wow! I'm so amazed by the level of customer service. I just asked my question and got an instant answer in the chat. Less than 5 minutes later my problem was fixed, I couldn't be more happier!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Vital is a game changer! It has simplified my e-commerce business operations and boosted my sales. Super fast support. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0