All reviews

Rating Breakdown

  • 5
    97% (2,537 ratings)
  • 4
    2% (49 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,177)
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5 / 5 Share

Nov. 4, 2023

A variety of quality apps all wrapped into one. Tremendous value, and excellent customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2023

avec vitals notre travail devient très facile un excellant produit merci beaucoup

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

We have been using the Upsell app, and it has proven to be an excellent application with a well-designed user interface. It offers versatile options to cater to our needs. Customer support is highly responsive and efficiently resolves any concerns or problems we encounter.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Great app, lots of really cool features. In the past I've paid web developers to add some of these features, but with this app there isn't really a need. Could be a bit more customizable when it comes to page layouts; however, gets the job done. And there support teams very responsive and managed to get the minor fixes I needed adjusted very quickly (within the hour). Had the pleasure of working with Juan on their support team, and he was very responsive and able to resolve me issues quickly.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

So far so good. Lots of features. Of course other apps may have more unique features within their features, but this is all bundled up and they're responding to me at 1:08AM my time and it's the day before Halloween. Amazing. Thanks, Kliphord!

Using app

About 1 hour

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 29, 2023

Every time I contact their tech support they never fail to impress me. This is how it is done.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Very happy with this app. It has heaps of features and the support is excellent too.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

extremely quick and knowledgeable

Store

Luxxora

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

good app

Store

SaveLix

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Great app, and great service. Thanks

Store

isabers

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Great app and the best support!

Using app

20 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

One of the the most important apps we have used!

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 10, 2023

Outstanding App and outstanding service from the guys at VITALS. Was helped by JED via live chat and he fixed my issue and introduced custom coding in a matter of seconds which has now made my site look AMAZING!

Store

KewbzUK

Using app

About 2 hours

Total reviews

17

Average rating

4.1

5 / 5 Share

Oct. 10, 2023

Store

Prodozy

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Thank you so much Zeus and the team for all your support! I was having trouble with integrating Vitals when I upgraded my theme template, but the team were incredibly prompt in helping me resolve the issues. 10/10 service and look forward to continuing to use Vitals for many years to come!

Store

Monarch

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

This must be the unicorn among Shopify apps! Even though we have a custom theme the integration was seamless and customer service is super responsive and professional. I just had one of their support staff John Seth respond within 30 seconds in chat and help me with an adjustment for our site! The collection of Vitals apps offer great value and are very easy to use.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

One of the standout features of using Vitals is the swiftness and efficiency of their support team. In today's digital landscape, ensuring a smooth user experience and reliable customer support are paramount. Vitals' support assisted me in record time when I encountered challenges or had questions. They provided answers and gave context and clarity, ensuring I fully understood the solution and could move forward confidently. The Vitals app truly stands out in a crowded marketplace with its remarkable features.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Great App and awesome support team. Thank you so much.

Store

DIXXSON

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Super helpful with customer experience, did everything I asked for in a timely manner!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 18, 2025

My experience with Jed D. from Vitals was exceptional, thanks to its user-friendly interface, outstanding customer support, and extensive range of features that seamlessly integrated with my Shopify store!

Using app

Over 1 year

Total reviews

1

Average rating

5.0