All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2023

This app contains so much value within. The support team is spectacular at handling inquiries, as this is my second time reaching out for technical support! John Seth had assisted me with the animated add to cart app thoroughly, responding very quickly to my surprise. Excellent.

Store

Noor

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 15, 2023

Superbe application. Vous avez plein d'option disponible en une seule application pour un prix très abordable. C'est très utiles pour proposez différentes offre sur votre page produit. Je peux que recommander en plus le support en anglais est toujours disponible!

Store

LUXYNI

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2023

Nothing to say !! A great service everytime for technical issue. Thanks to make E-comm easier ! Thanks to Kliphord D.

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2023

This app is a MUST-HAVE!! Their support system is outstanding. Vitals have the solution for everything including customizations according to your needs. Big KUDOS to Kliphord and the entire team

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Je recommande Vital pour les différents services qu'ils nous offrent. J'utilise présentement la recherche d'avis client et le suivi des visites clients sur ma boutique et ça fonctionne très bien. J'ai eu un problème avec mes avis car j'ai effacé tous les avis que j'avais sur un produit et ne ne pouvais plus les récupérer, j'ai chatté avec un de leur agent, on a dû passer 1h00 a chercher une solution et malgré toute sa bonne volonté et sa disponibilité, nous n'avons pas pu régler le problème, il est bien indiqué que si nous effaçons les avis c'est irrémédiable et effectivement c'est le cas mais j'ai eu toute l'aide possible de Vital, un soir tard et j'ai eu un excellent service. Merci Vital, merci à Zeus!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

I would recommend this app - all features I have used have worked well, is simple to use, video explanation for anything I didn't understand, and seems like really good value. Any issues I had (had 2 minor issues with app placement on various pages) I used their chat feature and their team responded and resolved it instantly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

This is a must have app for every Shopify store. You can find everything at one place. Customer support is very helpful

Using app

22 days

Total reviews

17

Average rating

5.0

5 / 5 Share

June 7, 2023

Very intersecting application and responsive, efficient support staff. Thanks to its many tools, it makes life easier for its users, and saves us precious time.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

Very supportive chat agent! He was incredibly fast with handling my requests and concerns :) thanks again Kilphord

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

super helpful and quick to reply. Also, was very quick to make suggestions to help better my store.

Store

Goodsie

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

Request support and you will receive a reply immediately. They solved my problem in just a few minutes.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Very helpful tech support! They also respond quickly and are able to solve my concerns so far. Great service.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

La mejor aplicación que he tenido para Shopify. Es muy completa y funciona genial pero sobretodo me gustaría destacar la atención al cliente 24/7 de máxima calidad. Cada vez que he tenido un problema me lo han solucionado en un momento, siendo incluso cosas complicadas. Le doy un 10/10 a Jed que con su trabajo hace que sea más fácil el nuestro.

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

June 4, 2023

I had problems trying to figure out one of the issues I was running into, I messaged support and they fixed my issues almost instantly!

Store

Duoose

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Excellent customer service!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 3, 2023

Very happy with the customer service. Quick responses and helpful. This app provides a lot of value and got many features. Highly recommended.

Store

Scrubby

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2023

Very happy with the customer service I received. Very prompt and quick to respond to my needs. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2023

I was struggling to change the positions of some Vitals apps on my product page. Thanks Gary for his support. He not only instructed me on how to change the positions of the apps but also helped me fix the problem. Thank you Gary for your support again.

Using app

4 months

Total reviews

29

Average rating

5.0

5 / 5 Share

June 2, 2023

The support was the most responsive I've ever had. Easy to complete customizations if need to. If there is any issue with the app, just contact the support and it should be resolved within 5 minutes.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2023

Ho avuto il piacere di utilizzare l'app Vitals e sono rimasto estremamente soddisfatto delle sue funzionalità e dell'esperienza utente complessiva. Vitals è un'app eccezionale che offre una serie di strumenti e risorse che sono estremamente utili per gestire un'attività online.

Using app

Over 1 year

Total reviews

1

Average rating

5.0