All reviews

Rating Breakdown

  • 5
    97% (2,484 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,168)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 5, 2023

Wow! I'm so amazed by the level of customer service. I just asked my question and got an instant answer in the chat. Less than 5 minutes later my problem was fixed, I couldn't be more happier!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Vital is a game changer! It has simplified my e-commerce business operations and boosted my sales. Super fast support. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2023

En tant que nouveau dans le monde du e-commerce, j'ai sollicité l'aide de l'équipe de Vitals pour mieux comprendre une fonctionnalité, et j'ai été impressionné par leur réactivité. J'ai reçu une réponse rapide et le service était impeccable. Je suis extrêmement reconnaissant. Merci infiniment à l'équipe de Vitals pour leur soutien précieux et leur excellent service ! :-)

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 4, 2023

Quick and reliable support! The representative demonstrated high expertise, addressing my concerns and quickly fixing my issue. His friendly demeanor made the experience truly enjoyable.

Store

mfa

Using app

11 months

Total reviews

8

Average rating

4.1

5 / 5 Share

July 3, 2023

Vitals, an essential tool for e-commerce businesses, provides a range of powerful features. Upsells drive sales, Bundles enrich product offerings, Replays capture missed sales, and Pop-Ups engage visitors. A must-have for optimizing conversions and maximizing success.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2023

Absolutely love this app and the team behind it. Day or night their support team reply instantly and help with ANY request immediately. I can't recommend them enough!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

I am impressed with this all-in-one app. It is by far the most efficient app setup I have used. So far, the features I have added are pleasantly intuitive. The tutorial videos are thoroughly helpful. Customer support is friendly and fast. I highly recommend this app.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

Was so helpful and responsive great app so far! Was so helpful and responsive great app so far! Was so helpful and responsive great app so far!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

I love this app! I love having everything I need in 1 app. I love how professional it makes my store look. I love all the bells and whistles and most of all, I love how easy it is to use. Highly recommend!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2023

Such an easy to integrate app and wonderful, attentive, friendly staff (Thanks Gary S!) to help you with any questions you have 24/7.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

This is the best Shopify app by far that I have come across. Stop spending money on any other app and just get this. Best support ever. They are more than willing to help you 24/7. Couldn't recommend enough.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2023

Our company Concord Aerospace has been utilizing Vitals in our online operations for several years, and we have nothing but the best things to say about the product. The ideology and the flexibility of their ecosystem was the main reason we decided to add Vitals to our system. Our of almost every other app we are currently using, although seeming the most elaborate, Vitals has been the one that gave us ZERO issues and only helped us streamline different elements, which in the past costed several times more than our current monthly payments when combined. In addition, we can not say enough about their customer service and their willingness to help and guide the users if there is a change, or a feature that needs customization or small tweaks. We recommend Vitals to anyone who is looking for an efficient, easy to operate and worry-free addition to their online operations. Sincerely Concord Aerospace Tech Team

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

John Paul is very helpful with my inquiries and concerns. He helped me figure things out! They have the best customer service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

this app is great, the customer service is topnotch, they are very helpful and available 24/7, all the apps you need in one spot

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

I have utilized multiple applications, all of which have performed exceptionally. The level of support received thus far has been highly responsive, effectively addressing all of my inquiries.

Using app

5 days

Total reviews

9

Average rating

4.6

5 / 5 Share

June 20, 2023

Much easier to set up than I anticipated; lots of tutorials and excellent customer service. Can't wait to try all of the features!

Using app

About 1 hour

Total reviews

7

Average rating

4.7

5 / 5 Share

June 20, 2023

Très bonne application, complète, avec énormément de petites applications très utiles. Facile d'utilisation. Et surtout un SAV au top. Hyper réactif. Un grand merci à Magaly pour son aide et son efficacité.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

So nice having all of these things in one place! Saves us money, time and makes everything integrate better. Great customer service too.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2023

so many features and all of them work perfectly fine, and the customer support is really fast and very helpful

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Jed D was so helpful! I think customer service is the main thing when it comes to running the apps in Shopify. He was able to stay with me on the chat while I made the changes on my website. Now that's CUSTOMER SERVICE! I'll also take this moment to review the app. It does help us generate more revenue with how the bulk buy and product recommendations work. Plus... It's got a review function too! WTH! IT'S ALL IN ONE! I'm deleting some of my apps now. This absolutely saves me money! Thanks again Vitals! Highly recommended this app to all businesses out there. And when I recommend it, I mean it. I rarely do reviews myself. And this app deserves my time and effort to review them. If I could give 1000 stars, I would!

Using app

25 days

Total reviews

2

Average rating

5.0