All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
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5 / 5 Share

May 30, 2023

That's great app for website and page builder. If it could improve for any photo libary shop or insert the pictures in table would be much better.

Store

Lumary

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Magaly is really helpful and kind in helping me solve the problem. By the way, the Vitals app is super easy to use. I highly recommend it.

Using app

11 days

Total reviews

7

Average rating

4.7

5 / 5 Share

May 29, 2023

Support is so fast and fixes all problems straight away. Juan from Vitals helped me this time. Thanks

Store

narpuk

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2023

I´m surprised of the efficiency and speed of the support time. Jed is great at that! Really happy with the service.

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

May 29, 2023

the support team is great, very satisfied. he figured out the problems and told me in a very easy-to-understand way.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

I've only been using Vitals for a few weeks and I love it. Excellent features. Incredible customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2023

Possibly the best app for Shopify. Comes with endless functionality and the most helpful customer support team we have ever worked with.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

This is a great app! It's incredibly easy to use & the help from customer service is so quick & efficient. Super impressed.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2023

Vitals allowed us to add multiple features to our store, while paying for one subscription. Because they offer all of these tools in one app, we didn't have to worry about the malfunction that comes from installing multiple separate apps. Their customer service is exceptional. They are quick to respond and go the extra mile to ensure that our matters are resolved. The team helped talk me through how certain features worked, provided styling and repositioning coding assistance, they even custom fixed a multilingual display issue for my store in Arabic. To name a few of the tools that we're currently using: product reviews, recently viewed, related products, product bundles, wishlist, currency converter, and a few more.

Store

unit-kw

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Have just started using this app but looks great so far! And the support has been quick and very helpful!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2023

Rien à dire, une des meilleures app Shopify. Beaucoup de possibilités et un support incroyable ! Bravo

Store

Bacci

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

Excellent product use experience. I am not a software engineer, so I encountered a lot of difficulties. Their engineers patiently guided me to solve the problems, so I highly recommend them. In addition, their product is comprehensive and can help users like me.

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 21, 2023

The support at Vital is awesome! We were helped within 5 minutes. They help with every question. I can only suggest it to others. Every penny well worth it!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

One of the best apps in the Shopify store! First of all, their customer service is impeccable. Whenever I needed help, they were there in a matter of minutes and they helped me resolve the issues very quickly. I really enjoy using the Vitals app and will definitely continue to use them for a long time.

Using app

17 days

Total reviews

26

Average rating

5.0

5 / 5 Share

May 18, 2023

VITALS is definetly a must-have app for your store. Having product reviews, for example, ads a lot of trust to your customers. Thanks to the visitor replays, I know what I need to change in order to improve my store. The VITALS support also responds very quickly everytime I need them. They are always able to help me with my problems.

Store

LOFTAT

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Great useful app with lots of features that you need for ecommerce! customer support is also very good!

Using app

22 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 17, 2023

Kilphord and John has been nothing but amazing! the support is superb! the app is also amazing ! evverything i need! thank you Vitals!!! truly and all-in-one marketing solutions!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

This is a great software, it has a very good support staff, which will help me to improve the use of the plugin, the support staff is very good communication.

Store

ELLIPAL

Using app

About 4 hours

Total reviews

4

Average rating

4.3

5 / 5 Share

May 14, 2023

Very helpful customer service...and, the app is great with many features all in one. Found it ideal for my shop :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2023

I recently had some online trouble and John Seth from the website support company was an absolute lifesaver! He went above and beyond to help me resolve my issue, and did so with the utmost professionalism and courtesy. I cannot express how grateful I am for his assistance. John's expertise, patience, and friendly demeanor truly set him apart from the rest. I would highly recommend him and the website support company to anyone in need of assistance. Thank you, John, for your outstanding service and for making my day a little brighter!

Using app

About 2 months

Total reviews

1

Average rating

5.0