Vitals: Reviews, Bundles & 40+
Build, optimize, and grow your store - all in one...
Rating
4.9
feedback
2,630
chart
#1,296
All reviews
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Oct. 6, 2023
One of the standout features of using Vitals is the swiftness and efficiency of their support team. In today's digital landscape, ensuring a smooth user experience and reliable customer support are paramount. Vitals' support assisted me in record time when I encountered challenges or had questions. They provided answers and gave context and clarity, ensuring I fully understood the solution and could move forward confidently. The Vitals app truly stands out in a crowded marketplace with its remarkable features.
Sept. 29, 2023
Super helpful with customer experience, did everything I asked for in a timely manner!
March 18, 2025
My experience with Jed D. from Vitals was exceptional, thanks to its user-friendly interface, outstanding customer support, and extensive range of features that seamlessly integrated with my Shopify store!
Sept. 25, 2023
Amazing and quick customer support. Live chat reply within 10 seconds (not even kidding) and solved my problem shortly. Great job!
Sept. 25, 2023
I like the fact that we have all apps in one. so much easier to manage. I had an issue with the Product Tabs app because I used another app before, but the support has been excellent. I'm still discovering all the options (so far I have "only" activated 5, but there are many more I want to activate).
Sept. 23, 2023
LOVE IT - the apps included in Vitals add functions that truly are vital for a successful online shop. I have so far activated about half of the apps and will be activating a few more as time allows, and so far every one has worked perfectly without any need to contact Support. The absolutely most useful app for me was Visitor Replays - what an eye opener!! A few months after starting our store I was feeling pretty pleased with it, until...I installed Visitor Replays and came face-to-face with the reality of the average visitor's 8 second attention span :-O We had been getting a lot of traffic to our site, but not so many purchases. After one day of watching Visitor Replays, I saw the awful reality that of all those visitors, most were not getting past the first page. I could also see WHY. Which parts of the landing page woke interest, but lacked a CTA to capture that interest. I watched visitors take the time to scroll all the way down, and then just not know where to go from there and leave. I saw how all our carefully written product descriptions were doing absolutely no good, because we had not succeeded in providing new visitors with the right information and the right guidance to go further, during those crucial 8 seconds. No, that wasn't a fun experience - but SO worthwhile!! Using what I learned of Visitor Replays, I got to work getting that important information where it was lacking and adding visitor guidance where I saw them getting lost - and watched our number of page views and sales soar. I continue to watch latest site visits a few times a week, to continue improving. Vitals is a very reasonably priced set of apps that really took our store to the next level of visitor experience.
Sept. 21, 2023
A very nice application that I use on all my stores, easy to set up and very effective. this morning I had a problem importing reviews with the CSV file but the customer service is very fast and professional I highly recommend the vital application. Many thanks to the team especially the kindness and good communication. I give you a mark of 5/5
Sept. 17, 2023
Super useful features for my store. It helps you build trust with your customers, improve their experience on the website and increase the conversion rate. Plus, the customer care of Vitals reply to your questions or concerns in minutes and they don't leave you until you have resolved all of your problems. Absolutely recommended.
Sept. 14, 2023
Excellent suivi. J'ai obtenu réponse à mes questions en un temps record. Courtoisie et gentillesse de la part de l'agent. Merci
Sept. 13, 2023
Great functionality, added to all the time, and absolutely stellar support. All Shopify Apps should aspire to be like the Vitals team.
Sept. 12, 2023
The application performs flawlessly without any hiccups, providing a seamless and efficient user experience. In addition to its exceptional performance, it boasts outstanding customer support that truly sets it apart. The combination of a smooth, trouble-free operation and top-notch support ensures that users can rely on this application with confidence. Whether you're a newcomer or a long-time user, the consistent excellence in both functionality and customer service makes this app a standout choice in its category.
Sept. 10, 2023
If you want a great app with a world class customer service that always ready to help you, then this is it. Vitals' customer service is actually CARE about you, they are here to serve, they make the world a better place! Instead of just answering question like a robot. Thank you very much Vitals & Vitals' Team, I really appreciate it! 100 Stars!
Sept. 10, 2023
Kliphord D. Helped me with a few issues I faced, he quickly solved all of them, absolutely amazing.