All reviews

Rating Breakdown

  • 5
    97% (2,537 ratings)
  • 4
    2% (49 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,177)
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5 / 5 Share

July 14, 2023

excelente atención al cliente. Estoy probando la app y funciona de maravilla hasta donde he visto. :)

Store

Etérea

Using app

About 4 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

July 13, 2023

support service is very good. All the apps I was looking for met in one place. I will definitely use this application in my other projects.

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2023

I recently began using Vitals and it is awesome! The staff is so helpful and quick at responding to requests. I have a few tweaks and requests and John Seth was so patient and willing to help. Awesome app to have! Highly recommend.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 10, 2023

Product is amazing....and the support is best in class. 24/7. everything I need help they are quick to respond and quick to resolve. 100%

Store

Dominick James New York

Using app

20 days

5 / 5 Share

July 10, 2023

The customer service is outstanding! Not 1 time, 2 times, but everytime! The apps are functioning great!

Store

Meldera

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2023

Vitals offers quite a lot for a single package app. I used quite a few of the features and they are quite essential now.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 6, 2023

Thanks to John Paul I was able to import all my email contacts to vitals and now is working perfectly in my website. Great and effective customer service.

Using app

16 days

Total reviews

8

Average rating

4.8

5 / 5 Share

July 5, 2023

Wow! I'm so amazed by the level of customer service. I just asked my question and got an instant answer in the chat. Less than 5 minutes later my problem was fixed, I couldn't be more happier!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

Vital is a game changer! It has simplified my e-commerce business operations and boosted my sales. Super fast support. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2023

En tant que nouveau dans le monde du e-commerce, j'ai sollicité l'aide de l'équipe de Vitals pour mieux comprendre une fonctionnalité, et j'ai été impressionné par leur réactivité. J'ai reçu une réponse rapide et le service était impeccable. Je suis extrêmement reconnaissant. Merci infiniment à l'équipe de Vitals pour leur soutien précieux et leur excellent service ! :-)

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 4, 2023

Quick and reliable support! The representative demonstrated high expertise, addressing my concerns and quickly fixing my issue. His friendly demeanor made the experience truly enjoyable.

Store

mfa

Using app

11 months

Total reviews

8

Average rating

4.1

5 / 5 Share

July 3, 2023

Vitals, an essential tool for e-commerce businesses, provides a range of powerful features. Upsells drive sales, Bundles enrich product offerings, Replays capture missed sales, and Pop-Ups engage visitors. A must-have for optimizing conversions and maximizing success.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2023

Absolutely love this app and the team behind it. Day or night their support team reply instantly and help with ANY request immediately. I can't recommend them enough!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2023

I am impressed with this all-in-one app. It is by far the most efficient app setup I have used. So far, the features I have added are pleasantly intuitive. The tutorial videos are thoroughly helpful. Customer support is friendly and fast. I highly recommend this app.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

Was so helpful and responsive great app so far! Was so helpful and responsive great app so far! Was so helpful and responsive great app so far!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

I love this app! I love having everything I need in 1 app. I love how professional it makes my store look. I love all the bells and whistles and most of all, I love how easy it is to use. Highly recommend!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2023

Such an easy to integrate app and wonderful, attentive, friendly staff (Thanks Gary S!) to help you with any questions you have 24/7.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

This is the best Shopify app by far that I have come across. Stop spending money on any other app and just get this. Best support ever. They are more than willing to help you 24/7. Couldn't recommend enough.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2023

Our company Concord Aerospace has been utilizing Vitals in our online operations for several years, and we have nothing but the best things to say about the product. The ideology and the flexibility of their ecosystem was the main reason we decided to add Vitals to our system. Our of almost every other app we are currently using, although seeming the most elaborate, Vitals has been the one that gave us ZERO issues and only helped us streamline different elements, which in the past costed several times more than our current monthly payments when combined. In addition, we can not say enough about their customer service and their willingness to help and guide the users if there is a change, or a feature that needs customization or small tweaks. We recommend Vitals to anyone who is looking for an efficient, easy to operate and worry-free addition to their online operations. Sincerely Concord Aerospace Tech Team

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

John Paul is very helpful with my inquiries and concerns. He helped me figure things out! They have the best customer service!

Using app

About 2 years

Total reviews

1

Average rating

5.0