All reviews

Rating Breakdown

  • 5
    97% (2,484 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,168)
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5 / 5 Share

April 5, 2023

exceptional customer service. They are 24/7 to be able to solve any problem. I definitely recommend it.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2023

John Seths expert help solved my issues swiftly. Good to have someone who really knows the platform.John Seths expert help solved my issues swiftly. Good to have someone who really knows the platform.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2023

JOHN IS AMAZING, he has helped me save soooo much time as i have many stores and love this app he helped me transfer the settings from one store to another. Thank you so much!!

Store

Bibaiti

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2023

The guys here are so good with the customer support! They we're so quick to assist me in integrating the app with my store and helping me resolve any issues! I would 100% recommend this app to any store owner!

Store

AKRYPT

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2023

Vitals is a wonderful app, I've been using it for a few days but it amazed me. It has so many features that help you to grow your business. Til now, I'm satisfied about most of them, but some need to be improved such as: Related Products Especially, the CS team is very responsive, 24/7, they're very helpful Thank you, Vitals, keep doing what youre doing!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2023

Great service. Great people. I highly recommend it to everyone to use. There are many useful apps in here that truly is essential for your business to grow. The chat support responds under 5 minutes and they always come up with a solution for all your problems.

Store

Callixe

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 1, 2023

Best app in the market , easy to use and fast & efficient customer support ! I highly recommend it !

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2023

The app is really good, and you can find almost everything you need for your ecommerce! The support team is amazing and are always happy to help. I have never had any problem getting help when I needed it. Kliphord D. and John Paul have solved multiple problems for me in less than 5 minutes. Definitely recommended! The best thing is that they are also trying to develop the app constantly so they can have exactly what you need.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

l'applicazione ha all'interno tantissime funzioni molto utili per un negozio online. La cosa piu incredibile è il team di assistenza sempre disponibile e pronto a risolvere i problemi! grandi! grazie

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2023

Geweldige app. Ik zocht een app voor een wenslijst toe te voegen aan mijn shop. Tot mijn verbazing zag ik dat deze app eigenlijk een 30 in 1 app is. Ik heb veel betalende apps kunnen opzeggen omdat deze app ook die functies heeft. En er komen geregeld nieuwe apps bij in de app. Doe zo verder!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2023

Really nice all-in-one app, Glad i found this. Very powerfull tool :) Nice and fast customer support !!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

Vital has great support. thank you very much, Miriam. Miriam went the extra mile to help us set up the app and changes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

Absolutely amazing app ! It has everything in one app and helps making more sales. Worldclass support !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

tres bonne application , et le service commerciale est super rapide et donne toujours la bonne information. Je recommande

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Exceptional Support Experience with John Seth - Above and Beyond! I recently had the pleasure of interacting with a support agent named John Seth, and I must say, it was one of the most outstanding customer service experiences I've ever had! I've had him as support a few times. From the moment our conversation began, John was not only friendly and attentive, but he went above and beyond to ensure my issue was resolved quickly and efficiently. John's ability to listen carefully and understand my problem was truly impressive. He asked thoughtful questions to gather all the necessary information and then took the time to explain the solution in a clear and concise manner. His expertise and knowledge of the product were evident throughout our interaction. What really set John apart from other support agents I've encountered was his willingness to go the extra mile. Not only did he resolve my initial issue, but he also took it upon himself to identify and address a few other potential concerns. His proactive approach saved me time and effort and left me feeling confident in the product and the company's commitment to customer satisfaction. Throughout our interaction, John's friendly demeanor and exceptional communication skills made me feel valued and respected as a customer. I genuinely appreciated his dedication to resolving my issue and ensuring I had a positive experience. In conclusion, I cannot recommend John Seth highly enough. His commitment to delivering exceptional support, combined with his expertise and genuine care for customers, make him a true asset to the company. Thank you, John, for making my day and setting a new benchmark for outstanding customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2023

I love this app and love their tech support even more. This app suite saved me money by replacing several individual apps. The tech support is really friendly and helpful.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2023

John Seth was super helpful. He answered all of my questions, helped me resolve my issue and did it in a very fast manner. I'm very please with the service he provided.

Using app

Over 2 years

Total reviews

5

Average rating

3.4

5 / 5 Share

March 16, 2023

As an e-commerce business owner, I've been using the Vitals app on my Shopify store for over a year now, and I must say it has been a game-changer. This app is a comprehensive integration solution that offers a plethora of functions, making it an essential tool for any Shopify store owner looking to optimize their store and increase sales. From social proof features like reviews, countdown timers, and trust badges to sales boosters like upsell and cross-sell offers, Vitals has it all. What's more impressive is the app's pricing - for the range of functions it provides, it's incredibly affordable and has helped me save money on other apps and services that I no longer need. But what really sets Vitals apart is its fast and reliable customer support. Anytime I've had an issue or question about the app, their team has been quick to respond with helpful and informative answers. Overall, I highly recommend the Vitals app to any Shopify store owner looking to streamline their store's functionalities and boost sales. It's a valuable tool that has become an integral part of my e-commerce business, and the exceptional customer support only adds to its appeal.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Very good support, John Paul B. was very good and nice. Very good support, John Paul B. was very good and nice.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Amazing app and an amazing customer service team I'm very grateful to you and your enormous help thanks :)

Store

Cizaro

Using app

6 months

Total reviews

15

Average rating

4.7