All reviews

Rating Breakdown

  • 5
    97% (2,484 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,168)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2022

Le nombre de possibilités avec cette application est top ! Le service client est irréprochable. Je recommande !

Store

Zèta

Using app

9 days

Total reviews

7

Average rating

4.6

5 / 5 Share

Nov. 24, 2022

Support agent John was awesome & very helpful. Solved all my issues and very friendly. Would definitely recommend.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Great app. I just had to ask support for some help and they were super quick in fixing the issue. Best experience so far with a third party app developer.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

A really great app- so many useful functions and features. And the best part is the customer service- I had a few inquiries and I was helped in literally a few minutes, really impressed. Thanks a lot and I totally recommend this app.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Never seen, used or met a customer service team like the guys at Vitals. Wow! I'm floored at your service. They listen, are always willing to help, quick responses, you don't have to wait in chat for more than 5 seconds. They go above and beyond! And they are the most polite tech people i have ever encountered. I'm staying not just for the apps in one bundle because that's AWESOME too but these guys as well. Gary S., Shiela Ann P. YOU ARE BOTH AWESOME! I hope Vitals gives you a good bonus this year

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 21, 2022

The best app and service, thanks. I love it every time. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Excellent app that is well worth the money. Support is extremely responsive and super friendly. Highly recommended

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Great app with tons of features, also comes with amazing support. I would recommend this app to any new store owners!

Store

Deskr

Using app

1 day

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 15, 2022

The customer service team is very helpful and fast with our issue. It's my second time asking for enquiry. Reliable.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

John Seth S helped me with an issue today and his service was excellent. The issue was fixed very quickly. Five stars :-)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Very complete. The team is super helpful:-) I am using Vitals on 2 Stores at this moment and never had any problems.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Love the app, tons of amazing features, however what really sets it apart is the customer service. They are always quick to respond, and go above and beyond to help and make sure everything is installed correctly. Had an issue, an John Seth S. helped me out within 5 minutes!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This is app complete my website I’m so many ways. The customer service is completely amazing. I love this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Very fast customer support from John! He promptly resolved my issues and provided extra insights into improving my site.

Using app

About 17 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Ottimo supporto, mi hanno fatto le modifiche che volevo in 24 ore. Include tutte le funzionalità di marketing.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Extrem helpful support, very fast. The problem was solved within a couple of hours, I'm very satisfied. Thank you very much.

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Super nice app that includes a wide variety of functions for the e-site! upselling, backorder, pop out, and more.. all in one app! also, customer service responds fast and is very friendly in sorting out and solving problems!! Highly recommended!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

I use this app on more than 10 stores I have and cant recommend it highly enough. Not only are all the features incredible but whenever I've needed any help they have responded within 20 minutes, day or note. Best app on Shopify.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

10 stars! A lot of useful tools to help increase sales and conversion rates in one place. Cool to use. And the support team is awesome. Response in minutes and made all my customization happen!

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 19, 2022

I contacted the customer team of Vitals several times and they have been always fantastic. The team is full of problem solvers and customer-oriented folks that will get your back if you need help navigating through the app.

Using app

3 months

Total reviews

2

Average rating

5.0