All reviews

Rating Breakdown

  • 5
    97% (2,484 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,168)
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5 / 5 Share

Sept. 10, 2022

Great app to improve your customers shopping experience, very useful features and prompt customer service!

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 6, 2022

This app was recommended to me as an all in one marketing place. I am new to having an ecommerce store so i was grateful to find it. And relieved at the thought of spending less time researching a bunch of individual apps while having so many other things to learn and focus on. And hopeful that it actually works well so I can keep it simple. So far its been fun to see the different apps work together as I build my store. And the icing on the cake is the chat help. I have panicked and reached out many times and was guided quickly and thoughtfully. I truly appreciate this support. Although I know now that there are really helpful very short informative tutorials on each app that would have kept me from even needing help so I would recommend starting there. But is sure is comforting to know that when I need guidance its there.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Wonderful and fast support as well as diverse apps available. They could add more tho like Labels and Tags.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Ich bin begeistert, vor allem von den Support. Schnell, Kompetent und sehr freundlich. Ich habe selbst eine Software Firma und muss ich sagen: Toll !!! Auch die Funktionen sind sehr gut.

Using app

3 months

Total reviews

5

Average rating

3.6

5 / 5 Share

Sept. 5, 2022

Good customer service. I asked for help several times with different apps. Every time they helped me quickly to solve my problem.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Its a great app. I would recommended it to every store owner. If you are looking to boost your sale conversion rate vitals app gotta u covered.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

They have great tools for better marketing and an excellent support team on their toes always ready to help.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 29, 2022

John Seth was very helpful in helping me get some reviews imported. As well as went over some UX design to help with conversions on my site. Thanks, John!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

The customer support is great. They fix my problem and even suggest some improvements and do it for me. I highly recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Fast and awesome customer service! John was very helpful. I reached out to the online chat they've been super helpful. Thanks a lottt:)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

I´m just starting with this app, as my website is still under construction but I have to say that the support team is being so helpful. I needed a couple of adjustments and the answers ware very fast and solved what I needed. Hope when we are on the road it also helps to increase sales! Thanks a lot!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

I use this app for upselling, reviews, and instant search now. There are some parts about the upsell offers that I cannot fully figure out(rules). Also, it would be great if more physical customization were available for different apps. Rather than these, all is good. The support team is also very helpful

Using app

2 months

Total reviews

4

Average rating

3.3

5 / 5 Share

Aug. 11, 2022

Fast and awesome service! John & Gary were excellent!! I reached out on the online chat several times and they've been super helpful. Thanks

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Best app ever! Customer support is awesome!!! Good price for 100 applications in 1 application. Recommended alot

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Nice app, nice service, it helps me to increase the conversation rate, John is really professional and helpful!!!!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

I use this app to use timer and bundle. It seems very handful. I get a really really excellent help from the app help team *also on other subjects and fixes" I really recommended you to use this app.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

Great App. Multiple options and apps you can use with just ONE App. I had some little Problems but John from the customer support team helped me out within seconds. He also fixed some little issues he found in my shop. Thanks so much!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Start to using this app two days , and found it's very helpful. Quite a lot functions in the app , and it's not expensive, it's definitely worth it. Currently we are mainly use the Upsell bundle and Pre- order functions in it. I have to say that the Upsell bundle is the most useful app i have ever use, the bundle related products recommand in the cart brings so much sell. And also they're customer service are so good, patient and enthusiastic also high skilled.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Amazing app & efficient customer service! We've been using Vitals for a while now and it's super easy to use plus it includes so many apps. If you have any issues, the customer service is fast and efficient. I highly recommend it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

Vitals has been fantastic! It's basically replaced the collection of smaller apps I was piling onto my store with faster, simpler, specialized functions within the one app interface. Customer support is super fast to reply and helpful with troubleshooting as well!

Using app

Over 1 year

Total reviews

4

Average rating

5.0