All reviews

Rating Breakdown

  • 5
    97% (2,536 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2023

Vitals is indeed a great App. The chat support is really great and they go out of their way to help the client. The App provides us with a lot of features. I have suggested them for some more features which they will be adding in. Overall a wonderful app to integrate with the store!

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 12, 2023

Amazing app, have tried many over the years but this one has so much in one. And great and fast customer service too, thanks a lot Team VITALS!

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2023

It is a must have app... super easy to use, and the customer service respond immediately on any concern.

Store

FOSTANI

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

I have been using the Vitals App for only afew days now. So far the app has been very easy to follow. I did have afew issues with placing certain features in specific places. The customer service chat is great, it's never been a long wait to speak with someone and they are always able to fix the issue quickly. So far so good.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Great app with a ton of great features for the price. We switched to Vitals so that our Pre-orders would sync with our product promos. We use less than half of the available inner-apps, which is still very worth the money.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

the support team is quick and efficient with all of your needs. recommended. helpful as always!!!!!!!!

Store

Deltora

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

March 5, 2023

Its a fraud, they're showing you design to purchase the app but those design don't exist. What they have is bulky and bold zero design

Using app

About 1 hour

Total reviews

9

Average rating

4.1

Developer Reply

Hi there, This is clearly a misunderstanding. The layouts from our app page are available exactly as shown in the screenshots. The screenshot you sent us was actually of the Post-Purchase offer, which has a different layout simply because it doesn't need to show the original product anymore (since it's already purchased). We've also shared this feedback via email. Kind regards, The Vitals team

5 / 5 Share

March 4, 2023

Amazing customer service, even on a Saturday Magaly was able to help me with an app issue and fixed it within the hour. Thank you, highly recommended!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2023

I just love this app. All the features I need to improve customer experience and increase revenue. In addition to the fast and responsive customer service. Recommend it in full.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Great support that is willing to help you with every little change to you would like to make. Also very fast response time.

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Amazing customer service and very responsive. App is actually an all-in-one app so you don't need anything else.

Store

Spland

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Very nice app, cover almost all my needs. Also great customer support service. Highly recommended! 10/10

Using app

5 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Feb. 17, 2023

Vitals is an incredible app, combining a number of website features that would otherwise require us to use 5+ apps. Their support team is very competent and responsive as well, making it a pleasure to use the app even without deep technical knowledge.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

So far so good. We use this app mainly for product reviews and bundling. There are a few features I wish it had but overall its pretty customizable and does a ton of different things. The customer service has been very helpful on helping resolve issues and answer questions.

Using app

7 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 10, 2023

Great app I like it. Good customer service. User-friendly customized app setting. Very compatible with our theme style.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

I was helped by Miriam G. She answered my question and helped me find what I was looking for. Thanks Miriam!

Store

Rozovy

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I had a problem with messenger chat app and Miriam solved me that in a few minutes with Vitals Chat !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Incredible support! Gary stuck around with me for a long time while I came up with a lot of additional requests. Really helped me out :)

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Definitely THE must have app for a Shopify store. You can save a lot of money by just using this app which includes the most important apps in once. 100% reccomemnd it

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Die App beinhaltet alle wichtigen Funktionen für hohe Conversions. Bereits nach kurzer Zeit war ich begeistert, was man alles machen kann. Die Umsetzung ist super einfach und sollte es doch einmal ein Problem geben, der Support antwortet super schnell und ist sehr hilfreich durch sofortige Behebung des Problems im eigenen Shop. Alle Daumen hoch!!!

Using app

2 days

Total reviews

2

Average rating

5.0