Vitals: Reviews, Bundles & 40+
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Excellent apps, even better customer service! Highly recommended!
Jed from the support team immediately understood my need and provided a simple solution. Vitals, which includes many applications, is indispensable for me. Continuing development.
Great app and great support. It's actually many different, helpful apps in one. Probably the app we use most on a regular basis.
mycket bra med olika funktioner som leter till att de komventerrar bra på sidan
5 out of 5 perfect and simple to use
great stuff to help outy your store using a lot of the apps on mine
Outrageously overpriced for a basic feature – not worth it I’m extremely disappointed with this app. I installed it solely for one simple feature – a Sticky Add to Cart button. That’s it. Nothing complex, no multi‑functionality. But the pricing model is completely unreasonable. On top of the $29.99/month base plan, I was hit with significant overage usage fees every single month. My average monthly bill came out to around $120 – for a sticky cart button. To put that into perspective: I’m paying over $1,400 a year for a feature that many free or low‑cost apps offer for a fraction of the price. There’s no transparency, no value for money, and absolutely no justification for these extra charges. If you're considering this app for a simple use case – please look elsewhere. This is a classic case of hidden costs and predatory pricing. Save your budget and your sanity.
Hi there — thank you for the feedback, and I'm sorry the billing caught you off guard. You're right that the cost didn't match what you were getting. Stores using Sticky Add to Cart on its own were hitting usage charges that made no sense for a single feature, and we've changed how it's metered — that's live now, and your bill should look very different going forward. For context: Vitals has held the same $29.99/month base price for six years, with all 40+ features included. Usage charges are meant to apply to stores processing real volume across the suite, not to a case like yours. Please write to [email protected] and ask for me — I'd like to sort out the charges you've already paid. Michael — Head of Support
Great app special thanks to Michael for help with setup
The best support one could possibly get.
Attention cette application vous facture même pendant la période d'essaie gratuite je lai installer 2 jours après 4,40€
Bonjour, et merci pour votre retour. Je suis vraiment désolé que ce prélèvement de 4,40 € vous ait surpris pendant votre essai gratuit - je comprends tout à fait que cela ait pu vous contrarier. Pour clarifier : il ne s'agissait pas d'un abonnement, mais de frais d'utilisation liés à une génération de vidéo par notre outil IA. Cela dit, nous aurions pu rendre cette information plus claire en amont, et nous allons y travailler. Nous vous avons d'ailleurs déjà écrit à plusieurs reprises par e-mail, avec les prochaines étapes pour régler cela pour vous. Notre porte reste grande ouverte : répondez-nous simplement, ou écrivez à [email protected] en demandant Michael, et je m'en occupe avec plaisir. Bien cordialement, Michael | Responsable du support
Jed, the person who assisted me was able to mediate my problem easily.
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