All reviews

Rating Breakdown

  • 5
    97% (2,489 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 30, 2025

I am getting unreasonable billing every month where I have deleted the app, but I got the subscription bills in the billing. Give resolution asap.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 29, 2025

Using app

13 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 28, 2025

enkel app med många funktioner

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 28, 2025

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 28, 2025

so helpful in watching the customer journey and making adjustments where needed.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this! We’re thrilled to know Vitals is giving you clarity on the customer journey and helping you fine-tune where it matters most. Your success is exactly what we aim for, and our support team is always here if you ever need a hand.

5 / 5 Share

Sept. 26, 2025

Awesome support, had been struggling with something in the system, asked support and within 5 minutes everything was resolved! Special thanks to John Seth S!

Store

Felisem

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear our support team was able to get this resolved so quickly for you! Thank you for highlighting your experience, and please know we’re always here if you need further assistance.

5 / 5 Share

Sept. 26, 2025

Store

MIKORA

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Great all-in-one app for Shopify! It saves me from installing multiple apps, runs smoothly, and the support team is very responsive. Definitely worth it for boosting sales and improving customer experience.

Using app

About 2 years

Total reviews

9

Average rating

5.0

Developer Reply

We truly appreciate your kind words! It’s great to know Vitals is helping you save time and deliver a better customer experience. Our support team is always ready to help whenever you need us.

5 / 5 Share

Sept. 26, 2025

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

super useful and suoer support if you struggle

Store

Kawaiiz

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Great customer support who helped me patiently to customise things the way I wanted. Would highly recommend!

Using app

44 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad our support team could assist you in customizing things just the way you wanted. Your recommendation means a lot to us, and we’re always here whenever you need a hand.

5 / 5 Share

Sept. 25, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 25, 2025

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 1, 2025

This app has many great features. Here are two areas that could be improved for the future which the developers have assured me they are working on for the next version. 1. The code looks strange on checkout page. It divides the value of the giveaway product across all the items in the cart. Instead of just subtracting the one item. 2. If we want to give away just the smallest size variant, we have to create a dedicated page for that variant. The vitals app wants to give away any sized variant on that product page. It is a pain to set up a dedicated variant page to giveaway just one variant size.

Using app

Over 3 years

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for sharing your feedback! We’re glad to hear you’re enjoying the app overall. While the checkout code concern has already been addressed, our team is continuing to work closely with you about your concern with a specific variant. We appreciate your patience and support!

5 / 5 Share

Sept. 25, 2025

very good customer service, very quick, fixed my issue within 5 mins

Store

gadg-it

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re so glad to hear our support team could resolve your issue so quickly! Thank you for sharing your experience. Our team is always here and ready to help whenever you need us.

5 / 5 Share

Sept. 25, 2025

Miriam at Vitals was exceptional—fast, attentive, and genuinely invested in a clean result. She diagnosed a tricky reviews/FAQ layout conflict in minutes, shared clear step-by-step fixes (settings + Liquid/CSS), and stayed with us until everything worked across templates. Professional, proactive, and incredibly effective. 5/5.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this amazing feedback! We’re thrilled to hear our support team was able to quickly troubleshoot and guide you through to a clean result. Your kind words mean a lot, and please know our team is always here to help whenever you need it.

5 / 5 Share

Sept. 25, 2025

super App

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

the chat line was really helpful, Mariam figured out what I was having trouble with right away!

Store

vvslux

Using app

4 months

Total reviews

1

Average rating

5.0