All reviews

Rating Breakdown

  • 5
    98% (2,497 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,177)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2025

Awesome support, had been struggling with something in the system, asked support and within 5 minutes everything was resolved! Special thanks to John Seth S!

Store

Felisem

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear our support team was able to get this resolved so quickly for you! Thank you for highlighting your experience, and please know we’re always here if you need further assistance.

5 / 5 Share

Sept. 26, 2025

Store

MIKORA

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Great all-in-one app for Shopify! It saves me from installing multiple apps, runs smoothly, and the support team is very responsive. Definitely worth it for boosting sales and improving customer experience.

Using app

About 2 years

Total reviews

9

Average rating

5.0

Developer Reply

We truly appreciate your kind words! It’s great to know Vitals is helping you save time and deliver a better customer experience. Our support team is always ready to help whenever you need us.

5 / 5 Share

Sept. 26, 2025

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

super useful and suoer support if you struggle

Store

Kawaiiz

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Great customer support who helped me patiently to customise things the way I wanted. Would highly recommend!

Using app

44 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re so glad our support team could assist you in customizing things just the way you wanted. Your recommendation means a lot to us, and we’re always here whenever you need a hand.

5 / 5 Share

Sept. 25, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

very good customer service, very quick, fixed my issue within 5 mins

Store

gadg-it

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re so glad to hear our support team could resolve your issue so quickly! Thank you for sharing your experience. Our team is always here and ready to help whenever you need us.

5 / 5 Share

Sept. 25, 2025

Miriam at Vitals was exceptional—fast, attentive, and genuinely invested in a clean result. She diagnosed a tricky reviews/FAQ layout conflict in minutes, shared clear step-by-step fixes (settings + Liquid/CSS), and stayed with us until everything worked across templates. Professional, proactive, and incredibly effective. 5/5.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this amazing feedback! We’re thrilled to hear our support team was able to quickly troubleshoot and guide you through to a clean result. Your kind words mean a lot, and please know our team is always here to help whenever you need it.

5 / 5 Share

Sept. 25, 2025

super App

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

the chat line was really helpful, Mariam figured out what I was having trouble with right away!

Store

vvslux

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

AMAZING AND AMAZING CUSTOMER SERVICE! I SPENT 34843489 HOURS TRYING TO MAKE A CHANGE (IM NOT A TECH SAVY) AND THE AGENT RESOLVED MY ISSUE IN LESS THAN 3 MINUTES. THANKS!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Best customer service, I really appreciate John Seth, who helped me with my issues. It took me 3 hours trying to get rid of it. But John did it for 5seconds. Thank you, John.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Store

My Store

Using app

28 days

5 / 5 Share

Sept. 23, 2025

Great costumer service!

Store

MyOPPO

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

The app is great. Since I installed it, I haven't needed any other apps, and the support team is very helpful with any questions I've had. 100% recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0