All reviews

Rating Breakdown

  • 5
    97% (2,484 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,168)
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5 / 5 Share

Dec. 2, 2021

great app but even better customer support offer a whole shop setup in one place what this app and y

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Needed a little support with setting up a feature and I was surprised with how efficient the response was! Michael was a great help, not only did he assist with setting up the feature, he made adjustments to the margins to ensure it looked great on my site. Thank you!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

It is a great app. I am using almost half of the Apps provided with the App. The only reason I am not using a few Apps is it is covered by my theme. I ran into an issue with one of the App and contacted support at the night and they fixed the issue in under 2 mins. The best support I have seen so far. I highly recommend it.

Store

hipave

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

We've been using VITALS for a few months now. The app is a collection of features & enhancements, some of which are quite powerful. So far, we're using just a few of the features and they are working well. The most important item to tell you: We've communicated with VITALS' support team a few times since we started using it. In EVERY instance, the team has been quick to respond, very professional, and extremely helpful! Quality customer service experience each time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I was trying to make some changes to the pop-up template, I reached out and they quickly solved my problem. Thank you so much again.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

We were having issues with setting up a sale and Michael from their support team was super helpful and quick. The ability to customize discounts and have multiple running at once is great.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The multiple options and apps built into their services it great. And the customer service is amazing and very quick to respond and help customize errors to work correctly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

I am loving this app so far. It works really well, super easy to add and setup and thus far support has been impeccable. They respond quickly and actually know how to get what I need done. Not to mention my website is faster without the 50 thousand apps I needed before to do what this one does in one. highly recommend this app!

Using app

3 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 24, 2021

One of the best apps available on Shopify. We are super satisfied with the offered tools, and the excellent support team!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

This app has high level tools and AMAZING value for money. It would cost over $200 to buy all of the different tools Vitals offers, as separate apps. Great support and smooth interface. I keep discovering new stuff within their app. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Great app that closes all my needs with bundles and bogo. Special thanks to the support service and in particular to John Seth. I have not seen such a fast service yet. My letter was answered in 2 minutes with the task already solved! BOOM

Using app

About 1 month

Total reviews

7

Average rating

3.3

5 / 5 Share

Nov. 21, 2021

Costin is very smart and got what I mean quickly after I showed him a conversation history with Pagefly regarding the "related product" position, and also fixed problems quickly.

Store

ORFELD

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Costin helped me super fast! Helped me figure out why my reviews werent showing up and even provided pictures

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Amazing App! The best for Shopify and I've tried alot. The staff are unbelievably quick at responding and extremely helpful. No wonder this app has so many great reviews. This is a must have, give it a try, you will not be disappointed!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Customer Support is very helpful and fast in responding. Great tool for marketing needs on Shopify..

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

I had a problem with the display of the goal app, and the staff helped me to solve it very quickly. It's so reliable!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Really helpful support! Clear and fast. Super recommended! I was looking for ways to integrate reviews to my collections and the helpdesk via chat was super helpful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

I just got this a app a few days ago, but so far, so amazing! They respond super quickly and can make aesthetic changes for the bundle. We sell jewelry so this app has now allowed up to let our customer shop matching sets.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

This APP is very versatile, and colleagues are using it. Very good APP. The customer service engineer solves all kinds of APP conflict problems for customers in time, thank you very much.

Store

JEFGIFT

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Amazing customer service! They did job that is outside their scope to fix my issue! Also overall app is great !

Store

EmmBaby

Using app

3 months

Total reviews

2

Average rating

5.0