All reviews

Rating Breakdown

  • 5
    97% (2,553 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 82% (2,159)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2022

We just began using this app and had a few follow up questions. Well, we went to the customer service icon and Michael was a gem!! GET THIS APP....not just for the apps, but for the customer service.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

thanks so much for the customer service who have done more than enough to help my issues. BEST A++++++ TOOL!!!

Store

KIVEMA

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2025

This is really an amazing app with lots of functionalities that you don't normally get - really an all in one marketing app. We were able to save few hundred $ on some apps since we migrated to Vitals. They also provide a 5star customer experience. Overall, I am satisfied with the service.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

The app is awesome and the customer service is outstanding! I found that the app did much more than I even anticipated it would

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Great app -feature packed and works out of the box as expected. Support staff on their website are very friendly in live chat and helped with a concern about the recent app update - confirmed it was safe to update!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Aplikasi terbaik yg sangat membantu, ga pake ribet, tim yg sangat suport, ramah dan baik.. saya sangat senang sekali

Store

Ryusei

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 7, 2022

So happy with this app! I used to have 30+ apps... But this app replaces like 20 of them at once. I saves me money and it is better for the pagespeed.

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 4, 2022

Their customer service response time is always quick and the problems are solved promptly most of the time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I think this is all you need for any store. So helpful service and very useful apps. Glad I found this.

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

So far so good. I installed this app cause there are a lot of features in one app, it helps my site load faster. I chat with them to adjust the looks on the review page. Sheila helps me a lot, she could adjust it in minutes. Love it!

Store

Noesa

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Customer support is amazing. They help with any issues you may have from coding to smaller issues and questions you may have and they go above and beyond!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Great service. There was some coding to fix and they did it straight away. Great app! Worth the extra $$

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Great services. they helped me all i need. The App can do a lot and is the only app i need. I really like it.

Store

Apart

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Love this app already, will save me so much time and money, it's like the Amazon of apps, thanks you far all in one....

Using app

40 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

I use this application and recently I needed support, John Paul and Andrei at Vitals was really a reliable help. Thank you so much!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

I have yet to fully utilize all the tools provided with Vitals, but it even there it's 100% worth it! Also one thing is sure , it's that the customer service is fast and reliable! (Thanks Magaly) I would recommend that app to, well, everyone.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Great App! It gives great insight into what your customers are looking at in your store and how they operate.

Using app

14 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 18, 2022

Amazing customer service, responded my concerns via chat in matter of no time and resolved the issue very quickly. Definitely recommended to all.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

New to Vitals and couldn't be happier so far! Ran into some development issues and contacted their support/chat function. I was able to get in touch with them quickly and Michael fixed all of them within minutes! Saved hours of scratching my head! This app has so many cool functions for my site and I cannot wait to explore more!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

The support is really fast and very friendly. They solved my problem very quickly - highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0