Rating

4.5

feedback

1,293

Reviews

chart

#361

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    23%
  • Less than a year
    48%
  • More than a year
    20%

Reviews Summary

The Volume Discount app receives mixed reviews from users. Positive aspects include excellent customer service, quick response times, and the ability to provide quantity discounts and stack discounts. Users appreciate the app's functionality in offering tiered pricing and the support team's willingness to go above and beyond to help. However, negative feedback revolves around issues with the app's functionality, such as discounts not applying correctly, bugs, and slow response times from support. Some users also mentioned difficulties in resolving technical issues and the app occasionally not working as expected.

Highlights

Excellent customer service and quick response times
Ability to provide quantity discounts and stack discounts
Issues with app functionality and slow response times from support
Positive feedback on tiered pricing and support team's dedication
Occasional technical difficulties and app not working as expected

Rating Breakdown

  • 5
    82% (1,061 ratings)
  • 4
    6% (73 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (17 ratings)
  • 1
    9% (113 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Great customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We're truly happy to hear that you had a great experience with our customer service team. Providing helpful, timely, and friendly support is one of our top priorities, and it's incredibly rewarding to know it made a difference for you. If there's ever anything else we can assist you with or any suggestions you have to improve your experience further, please don’t hesitate to reach out. Thanks again for being a valued part of our community — we truly appreciate your support!

5 / 5 Share

April 12, 2025

Fast and professional help with those initial issues

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, we really appreciate the kind words! We're glad we could assist quickly and get those initial issues sorted out for you. If anything else comes up or you need further help, don’t hesitate to reach out! Best regards,

5 / 5 Share

April 12, 2025

Best app support! Great team, fast turnaround! Thank you!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear that you're happy with the support. Always here if you need anything! 🙌😊 Best regards,

5 / 5 Share

March 29, 2025

The customer service that i received was above and beyond. I would highly recommend this app.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're grateful to hear that you had such a positive experience with our customer service. Your recommendation means a lot to us! If you ever need assistance again, feel free to reach out anytime. We're always here to help! Thanks again for your support! Best regards,

5 / 5 Share

March 24, 2025

The Volume Discount app is Brilliant! Customer service was outstanding. They responded very quickly to my question and added what I requested to the app. Works perfect. Highly recommend!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're truly glad to hear that the Volume Discount app is working perfectly for you and that our customer service met your expectations. Your recommendation means a lot to us! If you need anything else or have any further requests, don’t hesitate to reach out. We're always here to help! Thanks again for your support! Best regards,

All reviews

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