Rating

4.6

feedback

637

Reviews

chart

#403

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    12%
  • Less than a month
    34%
  • Less than a year
    32%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the exceptional customer service provided by the team at HulkApps. Customers appreciate the quick response times and the willingness of the support team to go above and beyond to resolve issues. The app itself is also commended for its functionality, with users mentioning that it meets their needs perfectly and helps increase sales. Additionally, the ability to customize the app to suit specific requirements is highlighted as a major benefit. On the negative side, some users experienced bugs and issues with the app, leading to frustration and wasted time. Support response times were criticized in some cases, with users mentioning delays in getting issues resolved. Compatibility issues with certain Shopify themes were also reported, causing inconvenience for some users. Overall, while the app offers valuable features and strong customer service, there are areas that need improvement to enhance the user experience.

Highlights

Exceptional customer service and quick response times
Functionality and customization options
Bugs and technical issues
Support response times
Compatibility with Shopify themes

Rating Breakdown

  • 5
    84% (537 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (15 ratings)
  • 1
    9% (55 ratings)

Reviews with Text

  • 98% (624)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Dec. 25, 2025

So many bugs. Wasted hours trying to work them out. Support was so slow in responding and then although they tried, I frequently had to ask the same question multiple times. One of the most frustrating experiences I have had so far on shopify.

Using app

About 10 hours

Total reviews

5

Average rating

4.0

5 / 5 Share

Dec. 3, 2025

Fantastic support from Hamza and the team at HulkApps. Excellent response time. Highly recommended. Thank you.

Using app

Almost 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Ken has great customer service.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Cristian asssisted me and he was very knowladgable and helpful. Great app!

Store

POD Hut

Using app

4 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Nov. 18, 2025

A frustrating mess from start to finish. Features work only when they feel like it, and support could only shrug and confirm the app is “acting strangely” with no remedy in sight. Their solution is to not use hulk apps with express checkout - as they are not compatible. Strongly recommend avoiding Hulk apps.

Using app

2 months

Total reviews

1

Average rating

2.0

All reviews

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