All reviews

Rating Breakdown

  • 5
    96% (455 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 93% (436)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Schneller Support! Top Serviceorientiert :-)

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.

5 / 5 Share

Dec. 1, 2025

awesome app but must provide multiple free gift at on threshold amount

Using app

19 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 30, 2025

Support is a bit slow. The app has good features, but I couldn’t find the analytics section. How can I track conversions through the app? I also sent other setup-related queries in the chat but didn’t receive a response. The app has great potential but the slow support makes it difficult to set things up quickly.

Store

Orgacia

Using app

--

Total reviews

19

Average rating

4.4

Developer Reply

We responded to your email within 40 minutes of your initial message yesterday. Our live chat is available 20 hours a day, 6 days a week. Although live chat is unavailable on Sundays, our Zoom call and email support are available 24/7. We take pride in offering one of the most responsive support experiences among Shopify apps, which you can verify in our 5-star reviews. We are always available whenever you need us.

5 / 5 Share

Nov. 28, 2025

Love it! Great response time any technical questions and simple to use.

Store

Baleen

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I'm still trying these deals out, but so far, this has been a great experience. The customer service is on point. Very fast and very helpful.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

So far Dealeasy as the quickest and most efficient customer services we have experienced with any shopify app, greatly recommended!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I installed this app to offer my customers more over Black Friday, however I will be keeping it installed as the app itself and the support is absolutely brilliant. Massive thanks to Sankari who helped me fix a free gift error at 7am on actual Black Friday, and previously Sudhan who helped code something for me that wasn't working properly. Thank you!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Surya did a great job helping me solve my discount issues. I'm very pleased

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Super App und super schneller Service!

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

App works well for quantity tier price breaks. Great support from Febin and team.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.

5 / 5 Share

Nov. 27, 2025

Super App für viele Rabatt-Anwendungen und toller Kundenservice von Febin!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.

1 / 5 Share

Nov. 26, 2025

I found this app, read all the reviews, and it sounded perfect for what I needed on my site. I installed it and went to the support chat to explain what I was trying to do. I was told it could be done, and a support person named Sah entered my shop to set it up. After a few moments, they asked me to wait and then showed me something that was not at all what I had requested. When I explained that it wasn’t correct, they told me that if I wanted it set up the way I asked, I would have to edit the theme myself — and then they left the chat. This is not good service. It’s unprofessional to leave someone hanging, especially after saying the setup was possible. If you can’t do the job, just be upfront and say so. I do not recommend this app. I am very disappointed.

Using app

About 2 hours

Total reviews

22

Average rating

4.5

Developer Reply

We apologize for the inconvenience caused. When you reached out for support, there was an unexpected surge in support traffic, and our chat software also experienced issues, which affected our ability to assist you smoothly. We did not leave the chat— it ended at the point where we intended to create a ticket for our tech team, and you mentioned that you would look for another app. We are still more than willing to assist you, including directly over a Zoom call. Please reply to the email we sent, and we will schedule it. We hope to resolve this for you as soon as possible.

5 / 5 Share

Nov. 25, 2025

Jan was amazing, we appreciate the help and support. DealEasy has been a life saver.

Store

RVLock

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Sehr gute App mit einer tollen Benutzerführung und gutem Support von Febin. Kann ich auf jeden Fall empfehlen.

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.

5 / 5 Share

Nov. 24, 2025

Sankari was so nice and easy to work with. She took the time to explain features and how to optimize them for the site. I appreciate that she was not only knowledgeable but asked questions about our primarily digital business to help serve us better. Thank you!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Great customer service, very easy to install & intuitive to navigate. Definitely recommend!

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.

5 / 5 Share

Nov. 22, 2025

Super helpful and works really well!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Nov. 21, 2025

Nice features. Boomika was very helpful sorting out some little issues we had. Thank you.

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Nov. 20, 2025

High quality, easy to use app and they have great customer service. Sometimes I have the most obvious questions and I just can't figure it out, but Suki helped me out no problem.

Store

BeMo

Using app

Over 1 year

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

Nov. 20, 2025

Sankari was very helpful in providing fast solutions to my questions and request. Great app for embedding volume discounts!!

Store

GIGA.ba

Using app

About 1 year

Total reviews

2

Average rating

5.0