All reviews

Rating Breakdown

  • 5
    97% (284 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Feb. 13, 2024

The plugin is working fine as intended. Even though there is some technicality depending on your chosen option, the support was beneficial and fast.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 13, 2024

Had an issue with the layout of my productpage. I scheduled a zoom meeting the next day with one of their imployees and the issue was fixed within 10 minutes. Thank you, Kavishan!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 12, 2024

Customer service is a major part of any business. When it is lacking it detracts from the value of a product, no matter how amazing that product might be. Even "okay" products are more valuable to me when paired with stellar customer service. Selleasy & Dealeasy customer service (Logbase) have not only a fantastic product that is helping my shop in ways I have been searching (increase AOV and upselling) but they also have lightening fast response time and quick answers and fixes to issues. Their chat and email I reached out in was responded to within minutes, and when I wasn't comfortable allowing access to my store, they didn't push they just walked me through the steps to fix the issues myself, with photos and descriptions to navigate in case I lacked technical skill. Highly recommend using their apps for your shop if you would like not only amazing apps for boosting sales (upsells/cross sells etc) but know the need for quick, respectful, and helpful customer service and tech support.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your 5-star rating reinforces our commitment to delivering excellence. We value your trust and will continue to work hard to exceed your expectations. Please know that your satisfaction is paramount to us, and we're here to support you every step of the way. Feel free to reach out at any time with further feedback or requests for assistance.

5 / 5 Share

Feb. 12, 2024

Febin , was an amazing helpful to setup up everything !

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

5 / 5 Share

Feb. 9, 2024

10/10 app, easy to use, 24/7 live chat, helpful team i love it

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

5 / 5 Share

Feb. 9, 2024

Great App! Love the discounting by product tags. Support was able to help implement additional changes!

Store

SNAG

Using app

23 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 9, 2024

Help desk is prompt. Installing and setting up the app was a DREAM compared to competitor I gave up on. Integrated easily with my theme, and you are able to choose colours and text size etc. Choose this one!

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 9, 2024

Sudhan was very helpful!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 8, 2024

Very Good Support, get you ready to go when you need them.. Thats when it matters and they are there for you.. Thank you

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 8, 2024

Veena helped me create discounts and widget for my store. Super helpful and will continue to use this app for future discounts.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.

5 / 5 Share

Feb. 8, 2024

good

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Please feel free to reach out to us at any time. It's always our pleasure to assist you.

5 / 5 Share

Feb. 8, 2024

I can only recommand the dealeasy app ! The support team is amazing, Sudhan and Siddarth have helped me through the issues I had with the app. They took the time to answer every question very clearly and answered in a matter of minutes every time. Plus, the app is actually very usefull and offers interisting settings.

Store

Utelia

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! Please feel free to reach out to us anytime. It's always our pleasure to assist you.

5 / 5 Share

Feb. 8, 2024

So far, it works as expected, and they have terrific customer service!

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

4 / 5 Share

Feb. 8, 2024

Tech support is great ! And app easy to use , one problem with the pricing though , we can't put for example 1 pcs - 69.99 and 2 pcs- 99.99 .Because they gave the discount by individual pcs not as a whole. ( 3 digits after 0 also not accepted)

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

We greatly appreciate you for taking the time to leave us your valuable feedback. Committed to meeting customer needs through constant app development, we're in the process of reviewing your requirements with our development team. We will keep you posted with updates regarding this via email.

5 / 5 Share

Feb. 7, 2024

Great support help. Had problems with setup, contacted them and they fixed it all right away, so there was no waiting time. Even late at night when I needed help, they were ready. Fantastic team. Have tried many different supports, this is definitely the best I have experienced.

Store

Plakata

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.

5 / 5 Share

Feb. 5, 2024

Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Feb. 2, 2024

The app looks great and support responded straight away when I had a problem.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Jan. 29, 2024

Great and fast service !

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Jan. 23, 2024

This app fits the need for certain types of sales we want to offer. Febin has been right there to answer all my questions and Sudhan was super helpful helping me set up my first discount. There were so many customizing options to make the design fit the look of my store.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Jan. 19, 2024

Jananee helped me with the implementation and customisation of the volume discount app. She has some super coding skills! She was able to customise the app to look just how I'd like it even though I'm not using a native shopify 2.0 theme. Well done.

Store

MemoHub

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.