Swym Back in Stock Alerts
Automated back-in-stock alerts on restocked products
Rating
4.7
feedback
448
chart
#4,316
All reviews
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June 2, 2020
Free features was exactly what I needed. Customer service was quick to answer any questions we had. Thank you
Thanks so much for your kind review, appreciate hearing from you. And great to hear that the free features are working well for you.
June 1, 2020
So far the app has been working as intended. At this point, we do not have any thing to complain about.
Thanks so much for taking the time to leave us a review, and it's great to hear that the app is working well for you :)
June 1, 2020
So far so good, I’m on the free plan at the moment, whilst I see if I can justify $15 a month. Had a question and the developers got back to me in record time. Very impressed so far.
Thanks so much for taking the time to leave us your review, and for your kind words. It's always great to hear from our merchants :)
May 29, 2020
An easy to set up app, with amazing customer support. I can see us recouping lost opportunities. thanks.
Thanks so much for your kind review, we are happy to be able to help :)
May 29, 2020
I have just started using this app - but it is easy to set up, the customer service is great - and it has already earned us one sale in just 20 hours!
Thanks so much for your kind review - and that's great to hear that you are seeing value from the app :)
May 28, 2020
Really liked this app. I have just started to use it and the support team has been very kind and helpful up till now :). Hope to use it for a long time and generate good revenue :):)
Thanks so much for your kind words, appreciate you taking the time to leave us a review. And we look forward to generating revenue for you for a long time as well :)
May 28, 2020
We find it very valuable to be able to have customers sign up to receive alerts when products are restocked. Their team has been very responsive in helping us fix a couple of glitches.
Thank you for taking the time to leave us a review, appreciate the kind words on how responsive the team has been - hearing those words truly makes our day.
May 28, 2020
Their support team is amazing if find yourself needing help. I didn't like the way the button appeared on my site initially but they fixed it within a couple hours and now it's great! I like that this app offers a free plan as well.
Thanks so much for your very kind words, we appreciate you taking the time to leave us a review. So glad to hear the FREE plan is something you are getting value from.
May 27, 2020
Impressive application to avoid losing sales. Excellent, fast and efficient customer service. Install now!!!
May 22, 2020
Great feature to have for you store. It was easy to setup and get going. I needed some assistance and customer support was very helpful. They were quick to respond and very friendly.
May 20, 2020
Gopinath from their support team really went above and beyond to help me integrate this into my store. I had several questions and when I reached out to them I was only an hour into my free trial; that made absolutely no difference to them and they treated me like a paying customer. Top rate support and I have no doubt they'll be there for me if there are any other issues. I will definitely convert to a paid plan after this trial is over.
May 20, 2020
They are doing great with response and support time so far. I've asked multiple questions and they've got back to me right away.
May 19, 2020
This app is perfect for add to waitlist for out of stock products! The integration onto my shopify store was seamless and quick and easy. Customer service helped me as soon as I messaged them and quickly helped me add a button and fixed everything for me. I highly recommend this app over the other apps for waitlist.
May 15, 2020
The app is great, after seeing how much sales it brings in from the alerts I've started adding products early to create anticipation and once people are signed up and the item arrives the email alert goes out to everyone. We did have an issue to where many would sign up for an item and when 1 return would come in it would alert the customers before the official restock, however I just learned today that you can adjust the settings to only send alerts when x amount is restocked for all products. Love it when apps cover all the bases:) Great feature! Great app!
May 13, 2020
Have recently installed this app, and it does what is needed so far. Had some display issues, but the customer support rep has resolved the issue very quickly! Fast and reliable customer service is a great start.
May 12, 2020
Application parfaite et service client au top ! A voir les résultats sur le long terme... Je recommande à 100%
May 12, 2020
Great and super fast customer service! I got help using the app on a personalized theme, and was able to get the "email me when out of stock"-button on the page I wanted.
May 12, 2020
This app is extremely helpful when I'm reordering product. I don't have to guess which products and how many of each I need to order anymore.
May 8, 2020
Perfect app and the BEST customer service support. They are always available and willing yo help. I really refommended
May 7, 2020
This rating ONLY applies to the FREE version. Very suitable functionality for free version and excellent customer service - BiS was not working with the theme my site uses (Testament) and the BiS team went in and made some back end changes in my account or to the version running to ensure working functionality on my site. I didn't expect them to do this given my site uses the free version but they did, very impressed. I may, at a later date, upgrade to a paid version as there is much greater functionality that comes with the paid versions that would be helpful onsite, but the free version is a great starting point for a shop like mine. Would certainly recommend this app to other small shops with out of stock issues like mine.