All reviews

Rating Breakdown

  • 5
    89% (395 ratings)
  • 4
    7% (30 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (442)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2021

The customer service has been wonderful and to us, that is very important and somewhat rare. We have been using it for a couple of years now without any hiccups.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

The app has great overall functionality and the customer support was fantastic! Many thanks to Neeraj!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

Great app, helped bring me sales and connect with my customers. Great support too, they helped me configure design to match my website :)

Using app

11 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 26, 2020

Really nice app and it works fine :) I use it on my little ecommerce and i'm glad that exists the free version. edit: After some months, I still love it!

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 19, 2019

This app is incredibly effective and critical for my business, but what I love most about Swym is the customer service and support. The team has been amazing, and without them I am lost - the support is their special sauce!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Great looking integration. We needed help with the install and received assistance immediately. I definitely recommend using this app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

This app is great so far. Haven't had it long but looking forward to having it on shopthislittlepiggy.com

Using app

6 days

Total reviews

4

Average rating

4.3

4 / 5 Share

Dec. 5, 2019

The app works as promised and support is very responsive. Pricing is based on alerts sent. Startup pack is $14 for 250 alerts. However, as a small business like us, it would help to have a tariff between 500 to 1000 alerts instead of 5000 alerts for $49.

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 2, 2019

fast and reliable support! I would definitely recommend this app! I think it's a great service to offer your customers and helps you plan future orders smarter.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

I use this app for wishlist and back in stock alert. It is really easy to use and support is awesome. They helped us a lot in a timely manner.

Using app

4 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 1, 2019

Software works well, and does what we needed with minimal setup. We were able to customize the interface with local Japanese text. Their support team are helpful and responsive.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

So far my biggest experience was the app not properly communicating with our theme. However, the app support team quickly changed it for us and made sure it was working. They also added it to some of our other types of products that would be great matches for the functionality. We are really looking forward to see how well the app works with our customers. Will keep you updated!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Extremely helpful assistance - the team always respond very quickly to any queries we have. The app works great for our customers.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

Incredibly easy, the install was simple and fast. Customer service was outstanding. It makes so much sense to have this, it should be in every store. I have the free version and it really is free. Upgraded versions have more features and as soon as my store generates more income I'll upgrade, but the free version does the basic and most important function. Customer support even did a little customizing to make the app more attractive for me. You can adjust the color and the text in the free version. A must-have, and a no-brainer.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2019

Installed the app to keep track of demand for out of stock products which is does perfectly. I had some issues getting it set up and running with my theme but the support team are ON THE BALL with helping, even adjusting the app on their end so that it would work exactly how I wanted it to with my store.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2019

I just installed this app to help me collect emails for my out of stock items. The app didn't automatically add to my product page with the install that I did so I reached out to the customer support and got a response in less than 5 minutes that fixed it. Thanks!

Using app

About 1 hour

Total reviews

13

Average rating

5.0

4 / 5 Share

Oct. 1, 2019

Pretty great app. Not a whole to configure out of the box. Had some difficulties getting it connected to our Klaviyo marketing list - but Gopinath helped figure out the mystery and get us squared away. Great customer service :)

Store

GRAV

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 21, 2022

This app has been great a tool for capturing information about customers that are interested in an out-of-stock product and re-engaging them when it's back in stock. The customer support team has been extremely supportive, answering questions and making changes to the design/functionality of the app to suit the needs of our business. Recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

Great app and customer service is so helpful. I have had a few questions for them and they have gone out of their way to help me and have resolved everything quickly!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

So far so good Very easy to install and question I had was addressed in less than 3 minutes! great customer service!

Using app

About 1 hour

Total reviews

8

Average rating

4.5