Swym Back in Stock Alerts

May 27, 2020

We didn't want to lose customers when products were out of stock. This is so nice to have on our site. I also had a question for support and they were quick to respond, friendly, and helpful!

April 23, 2020

We just added this app to our store on the basic free level and so far so good! Our customers use consistently when their fav product is out....helps us stay connected to our customers about product inventory! Support is very helpful and quick responses to our questions is excellent!

Dec. 5, 2019

The app works as promised and support is very responsive. Pricing is based on alerts sent. Startup pack is $14 for 250 alerts. However, as a small business like us, it would help to have a tariff between 500 to 1000 alerts instead of 5000 alerts for $49.

Oct. 1, 2019

Pretty great app. Not a whole to configure out of the box. Had some difficulties getting it connected to our Klaviyo marketing list - but Gopinath helped figure out the mystery and get us squared away. Great customer service :)

Aug. 5, 2019

App didn't work and the confirmation email lead to an error page multiple times but the support team was super helpful and called personally to fix the problem.

July 14, 2019

I used this app so that customers could be notified when out-of-stock items were replenished. As I am using the free version my customer was not notified. I did not realise until I got a complaint from them. It should be made clearer when setting up the app that notifications are not automated on the free version. You have to manually go in and send the notification email. Once I did that it worked fine. Looks good on my website and integrates well.

May 23, 2019

Works as expected after some tweaking. Support was helpful and responded quickly. Recommended, but I'm only using the free version so can't speak to what paid version is like.

June 4, 2019

I used this app to be able to sent notifications to customers. It's quite new so we'll se how it goes. Thanks to the support team for the immediate fix.

May 8, 2019

This app is very beneficial. I would advise people to use it. However it's customization could be a little better.

April 23, 2019

we used this app when we suddenly developed high demand of a range of products. although it didn't work perfectly after download, the team at swym promptly fixed the issue

April 23, 2019

I like this app. If you have the free version, you will manually have to send out alerts which is OK with me since we are small scale but may be a problem for larger companies. Also people who are using an older version of Outlook may receive notifications that have small errors but that's a tiny part of the population. The customer service is terrific though.

March 27, 2019

Customer Care very fast and responsive. Fixed an illustration issue on our website very quickly.....

March 5, 2019

I used this app to help me have a stock alert and it worked great. Customer support assisted me to set it up and work great. the only downside is that it won't alert you if someone left their email. you have to log in on their site and download the list.

Dec. 20, 2018

App was easy to set up. I did reach out to support to customize the look of the confirmation box (colors were not in line with our branding) and they were able to fix it promptly. Looking forward to upgrading to the paid version and getting automatic notifications enabled!

Dec. 3, 2018

I just installed the Free version, so I haven't tested the paid version. But the support is really fast thanks!

Oct. 20, 2018

We have only been using this app for a short amount of time but so far its been great for recording customer details and being able to contact them when a product comes back in stock. The team have been super responsive and helpful with assisting in making sure it looks completely right on our website.

Oct. 18, 2018

So far so good, its a very helpful app .Also the support team was quick and responsive :). Must get this app if your products go out of stock and back in stock often. Only Thing I do not like is it doesn't email you when someone does sign up for restocks. :(

Aug. 15, 2018

Had some problems setting up the app, it didn't show the way it was supposed to, however, customer service is excellent and fixed it up in a jiffy

July 8, 2018

Very good app, does exactly what it says on the tin and support is great. I am using the free app at the moment and it works very well, the only thing is, you have to remember to go in and check customer requests for stock alerts as you don't get an automatic email letting you know a request has been sent Would definitely recommend this app

June 6, 2018

Sharp and easy to use. Technical support is quick, accessible and everything is fixed within 24 hours.