All reviews

Rating Breakdown

  • 5
    91% (61 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 97% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2026

WeTracked.io has been a real game changer for Shopify. It completely solved our tracking issues and significantly increased our ROAS. The Shopify integration works flawlessly, setup is straightforward, and the results are clearly measurable. A stable, reliable, and truly performance-driven app — highly recommended for anyone serious about paid advertising.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 19, 2026

so there is no Dash board to view all the metics in one place, they got me in as they said it was better and cheaper then Triple whale, but really all it is, is some code on the back end you can not track or even see the results you still need to use the meta and good dash boards. Crazy how this wasnt told any where

Using app

About 1 hour

Total reviews

6

Average rating

1.7

Developer Reply

Hi there, Thank you for taking the time to share your experience. We’re genuinely sorry if our messaging gave you the wrong impression, that was never our intention. You’re absolutely right in one sense: wetracked.io is not designed to replace external analytics dashboards like Triple Whale, and we should have been clearer about that upfront. If at any point it sounded like we were positioning ourselves as a cheaper or better dashboard alternative, then that’s on us, and we apologize for the confusion. Where our product truly comes into play is inside your ad platforms, not outside of them. Our core value is not a standalone reporting interface, but rather: -Sending enriched, more complete event data directly to Meta or other ad platforms -Improving how your pixel and ad algorithms understand conversions. -Allowing you to analyze performance where scaling decisions are actually made, inside your ad platforms Ads Manager. We do have a lightweight dashboard, but it’s meant to be complementary only, primarily for UTM-based and last-click attribution checks. It’s not intended to be a full analytics suite like Triple Whale, and it shouldn’t be evaluated as one. In short: -We don’t aim to replace Meta or other ad platforms dashboards -We aim to make the data inside those dashboards more accurate and actionable That said, your feedback is very fair, and it highlights an area where we need to communicate more clearly so expectations are set correctly from day one. We truly appreciate you calling this out. If you’d like, we’re more than happy to walk through your setup and show exactly where and how our data impacts performance inside your ad platform, or simply clarify whether our approach is the right fit for your business. Thank you again for the honest feedback. It genuinely helps us improve. Kind regards, The wetracked.io team

5 / 5 Share

Jan. 17, 2026

Super tevreden over de samenwerking met WeTrack. Ze denken echt strategisch met je mee over de winstgevendheid van de shop en geven concreet advies om resultaten te optimaliseren, zoals het opschonen van onnodige apps en het verbeteren van de tracking. Een aanrader voor e-commerce ondernemers die willen groeien!

Using app

1 minute

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 17, 2026

It does not help. results were same as without the app.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hey Nanita & Co, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you didn’t see an improvement while using wetracked.io, that’s never the outcome we want for anyone who tries our service. When results remain the same, it often means there may be something in the setup or configuration that’s preventing the system from delivering its full potential. Our service works by enriching and sending more complete event data to your ad platform, and if any part of that flow isn’t aligned correctly, the impact can be limited. We’d really appreciate the opportunity for our Solutions Team to review your setup with you and ensure everything is configured properly. This includes checking how events are being sent, how your pixel is receiving the data, and where to best evaluate performance inside your ad platform. We always strive make sure you actually get the value that our product is designed to provide. If after reviewing everything together it still doesn’t feel like the right fit, we completely respect that, but we’d love to make sure you’ve had a fair and accurate experience first. If you’re open to it, please don't hesitate to respond back to our recent message, sent in your inbox. Thank you again for the honest feedback. We truly appreciate it and hope we can have an opportunity to make things right. Kind regards, The wetracked.io team

5 / 5 Share

Jan. 14, 2026

Great metrics tracking, and very good optimization! 100% Recommended one of the best shopify apps if you're running ads. The enriched data tracking produces amazing results!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Honestly been using Wetracked for quite some time for TikTok, and it's become my main. It’s easy to use, and their support is amazing, they’re there 24/7 and always really kind and helpful. Definitely recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

la aplicacion va genial, no podria estar sin ella. me coge todas las ventas perfectamente, y la atencion al cliente es rapida y muy efectiva. La recomiendo 100%

Store

valtoke

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

WeTracked has been incredibly reliable whenever I needed help. Their support team responds quickly, communicates clearly, and actually takes the time to solve the issue instead of giving generic answers. Every time I reach out, I’m helped efficiently and professionally, which saves me a lot of time and frustration. It’s reassuring to know there’s a team behind the platform that truly supports their users. Highly recommended if you value fast, dependable customer support.

Store

Sinuvia

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Excellent service et support client, je recommande !

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

The support team is extremely responsive and helpful. I had some issues setting up the connection, and their live chat resolved it quickly. I’m still evaluating the tool’s overall impact, but the support experience so far has been excellent.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

WeTracked.io is a great tracking app and works exactly as expected. What really stands out is the support team. The response time on the support chat is incredibly fast. I got help almost immediately, and the team was efficient, friendly, and professional. Highly recommended for anyone looking for a reliable tracking solution for their store.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Excellent customer service. The WeTracked team was quick to respond, clear in their communication, and very helpful throughout the process. Everything was handled efficiently and professionally. Highly recommended.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Connection of your Shopify Store: EASY! Connection of META ADS: EASY! Connection of GOOGLE ADS: EASY! If you follow all steps of the easy to use Step-by-Step Guide, you'll set it up in about the 5-10 minutes as wetracked.io is saying. And if you do something, you were not supposed do, like I did, they check that and help you to correct it in minutes. The support is available 24/7 and you'll get connected to that support directly. There is no bot that tries to gaslight you with shady not working directions :D Even before you start connecting anything you can hit that chat button and start asking all those questions and they will answer it. I have implemented META Ads and Google Ads today and will see results soon. Date of implementation: Dec. 25th 2025 Shout-out to "Sean" and "January" - two wetracked.io Teammembers who were there in the Chat today and helped me throughout the day. THANK YOU!

Using app

About 6 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 24, 2025

Best for Shopify, newer integrations made setup seamless and straight forward.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Amazing support. Set up my pixel in 2 mins

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Top bedrijf! Goede service! Weinig bedrijven die ik ken die zo snel reageren en echt met je meedenken. Alles werd duidelijk uitgelegd en netjes afgehandeld. Absoluut een aanrader!

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Smooth setup. Customer service always responds within seconds to minutes. quality service

Store

MUGSHOT

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

makkelijk te installeren en simpel te gebruiken

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

I recommend WeTracked. Easy config, very good support.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Update: Support team got back to me. Credits to attitude & quality of response. Thanks ~~~ Just 2 weeks i am using it. Tracking looks improved the last 2-3 days. Support has never replied to me :-( even after days of waiting and 3 emails & reminders. Pricing ($50) for a single shop is high, its even higher than the basic shopify plan... does this make sense? Don' t really know. Hope i ll be happier soon.

Using app

15 days

Total reviews

2

Average rating

4.0