WhatFlow Chat Automation for Shopify

WhatFlow Chat Automation

Automate orders, recover carts, and send real-time updates

Developer
View on App Store

Rating

4.3

feedback

325

Reviews

chart

#25

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    13%
  • Less than a month
    32%
  • Less than a year
    45%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being very useful for order confirmations and customer communication, easy to set up, and providing instant order confirmations. Users appreciate the automation features and the improvement in response time and customer experience. However, negative feedback revolves around frequent disconnections, causing disruptions in work, WhatsApp number bans, lack of reliability in message sending, and issues with customer support. Some users also mentioned unauthorized API usage leading to WhatsApp bans.

Highlights

Positive aspects include the app being very useful for order confirmations and customer communication, easy to set up, and providing instant order confirmations.
Negative feedback revolves around frequent disconnections, causing disruptions in work, WhatsApp number bans, lack of reliability in message sending, and issues with customer support.
Some users mentioned unauthorized API usage leading to WhatsApp bans.

Rating Breakdown

  • 5
    75% (245 ratings)
  • 4
    6% (20 ratings)
  • 3
    4% (13 ratings)
  • 2
    4% (14 ratings)
  • 1
    10% (33 ratings)

Reviews with Text

  • 72% (234)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 11, 2026

Whatflow solved one of my biggest problems. Other apps use API systems where order confirmation, tracking etc. go automatically, but the problem is you have to reply from PC and can only chat after customer replies. But in Whatflow, everything works from my own WhatsApp. I can send order confirmation, tracking, call customer, chat anytime — all in one place. It’s very smooth and easy to use. Price is also good and support is helpful. I would honestly rate it 6/5 Really loved it.

Using app

--

Total reviews

1

Average rating

5.0

2 / 5 Share

April 11, 2026

I logged in and it was working after few messages received and now when i checked home page so it was not connected

Store

mmpasha

Using app

--

Total reviews

1

Average rating

2.0

1 / 5 Share

April 10, 2026

regular disconnection from number

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 9, 2026

Why you ain't registering with official whatsapp business so our whatsapp business couldn't be banned. My 2 accounts got banned.

Using app

5 months

Total reviews

6

Average rating

4.2

4 / 5 Share

April 4, 2026

I liked the app, easy to use and set up. The only problem I'm facing is that it sends multiple images in a single order (if the order includes multiple products). Also, no CTA options.

Store

Gharko

Using app

About 2 months

Total reviews

4

Average rating

4.5

All reviews

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