WhatFlow Chat Automation
Automate orders, recover carts, and send real-time updates
Rating
4.2
feedback
343
chart
#24
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
13%
-
Less than a month
31%
-
Less than a year
47%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed. Many users have praised the app for its ease of use, excellent customer service, and effectiveness in automating order confirmations and customer communication. Users appreciate the convenience of managing everything through WhatsApp and the positive impact on customer experience. However, there are also several negative reviews highlighting issues such as frequent disconnections, WhatsApp number bans, lack of official WhatsApp Business registration leading to bans, and inconsistent performance. Some users faced challenges with message sending, app reliability, and customer support.
Highlights
Review RSS Feed
All reviews
May 3, 2026
App just stopped working. No messages are being sent to customers and it also deducted subscription charges. No support chat available to complaint! Its been 2 days and no support.
May 2, 2026
Got our WhatsApp Business account restricted by Meta after a few months of use. We only used it for order confirmations and shipping updates — no broadcasts, no spam. The problem is the app's design. WhatFlow connects via "link a device" instead of the official WhatsApp Business API, and Meta detects the automation pattern regardless of what you're actually sending. Several other reviews here report the same thing, with some merchants losing their number permanently. For any real business, the small monthly saving is not worth gambling your WhatsApp number. Use an official BSP instead. Uninstalled.
April 30, 2026
App showing "App must be viewed in Shopify Admin" even when opened from Apps section. Embedded app not loading. Please check OAuth/embedded settings.
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