WhatFlow Chat Automation
Automate orders, recover carts, and send real-time updates
Rating
4.1
feedback
346
chart
#24
All reviews
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May 3, 2026
App just stopped working. No messages are being sent to customers and it also deducted subscription charges. No support chat available to complaint! Its been 2 days and no support.
May 2, 2026
Got our WhatsApp Business account restricted by Meta after a few months of use. We only used it for order confirmations and shipping updates — no broadcasts, no spam. The problem is the app's design. WhatFlow connects via "link a device" instead of the official WhatsApp Business API, and Meta detects the automation pattern regardless of what you're actually sending. Several other reviews here report the same thing, with some merchants losing their number permanently. For any real business, the small monthly saving is not worth gambling your WhatsApp number. Use an official BSP instead. Uninstalled.
April 30, 2026
App showing "App must be viewed in Shopify Admin" even when opened from Apps section. Embedded app not loading. Please check OAuth/embedded settings.
April 28, 2026
horrible experience. app gets restricted if you get more orders. and mine has now stopped working. not sending confirmation msgs anymore. 0 customer support.
April 27, 2026
They rely on black-hat techniques to bypass WhatsApp’s terms and conditions, but eventually the account gets flagged or restricted.
April 22, 2026
i am using your product facing disconnection again and again. and now not connecting. connection via qr code not working and connection via code is not working whatsapp business accepts only numeric code and your software giving mix code
April 9, 2026
Why you ain't registering with official whatsapp business so our whatsapp business couldn't be banned. My 2 accounts got banned.
March 30, 2026
After using this app for around 4-5 months our WhatsApp Business account has been banned twice for using an unauthorized API. Now we've lost our main WhatsApp account and have 100's of dissatisfied customers in terms of CS.
Feb. 23, 2026
We are facing serious issue. It keeps disconnecting again and again, which is causing major disruption to our work. because of this, our WhatsApp number also gets temporarily banned sometimes for 1–2 days. This is creating significant problems for our business. Please review and improve your app’s security policies and overall stability. The app should be designed in a way that complies with WhatsApp’s security guidelines to prevent these repeated bans and disconnections. We request you to resolve this matter urgently.
Feb. 17, 2026
The app automatically disconnects from the WhatsApp phone number of our Shopify page without notice. Don't understand why that keeps happening and then we have to link it to our WhatsApp account every time.
Jan. 29, 2026
Our whatsapp account is diabled due to this app, and we are being charged 15$ monthly for no reason