WhatsApp for Shopify

WhatsApp

Send timely WhatsApp order updates.

Developer
View on App Store

Rating

4.3

feedback

334

Reviews

chart

#198

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    60%
  • Less than a year
    29%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being user-friendly, useful for businesses, and having good integration with WhatsApp. Users appreciate features like customizable templates, integration with Shopify Flow for custom automation, and the ability to send marketing messages. However, negative feedback revolves around limitations such as the inability to edit templates, lack of support for customizing messages, issues with message language discrepancies, and challenges with accessing inbox messages. Some users also mentioned concerns about account restrictions and the need for more features like abandoned cart support and scheduled messages.

Highlights

User-friendly interface and good integration with WhatsApp
Positive feedback on customizable templates and marketing message features
Limitations on editing templates and customizing messages
Challenges with message language discrepancies and accessing inbox messages
Concerns about account restrictions and the need for more features like abandoned cart support and scheduled messages

Rating Breakdown

  • 5
    70% (233 ratings)
  • 4
    7% (23 ratings)
  • 3
    4% (15 ratings)
  • 2
    3% (10 ratings)
  • 1
    10% (32 ratings)

Reviews with Text

  • 26% (82)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 3, 2026

Cant Connect with existing WABA Account , Cant get support that failed sending the ticket

Store

Joiway

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

March 3, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

March 3, 2026

You can send only pre-defined transactional messages. No other templates allowed. I hope they allow other approved templates in the near future.

Using app

--

Total reviews

22

Average rating

4.9

5 / 5 Share

March 3, 2026

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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