WhatsApp for Shopify

WhatsApp

Send timely WhatsApp order updates.

Developer
View on App Store

Rating

4.3

feedback

395

Reviews

chart

#240

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    55%
  • Less than a year
    31%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app being user-friendly, helpful in managing workflow, and providing excellent integration with WhatsApp. Users appreciate the automation service and find it incredibly useful. However, there are several negative themes that emerge from the reviews. Users mention limitations in customization options for templates, issues with phone number management leading to incorrect message delivery, lack of support for resolving technical problems, and bugs that affect the functionality of the app. Some users also express frustration with the lack of responsiveness from support staff and the inability to edit templates.

Highlights

Limited customization options for templates
Issues with phone number management and message delivery
Lack of support for technical problems
Bugs affecting app functionality
Inability to edit templates

Rating Breakdown

  • 5
    68% (270 ratings)
  • 4
    7% (27 ratings)
  • 3
    5% (19 ratings)
  • 2
    3% (11 ratings)
  • 1
    10% (39 ratings)

Reviews with Text

  • 26% (94)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Store

TryHrd

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2026

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

March 24, 2026

WhatsApp order updates are not being sent since yesterday. All of a sudden it stopped sending messages to the customers for any order updates.

Using app

--

Total reviews

3

Average rating

2.3

5 / 5 Share

March 23, 2026

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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