WhatsApp for Shopify

WhatsApp

Send timely order updates to your customers with WhatsApp

Developer
View on App Store

Rating

4.2

feedback

74

Reviews

chart

#320

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    81%
  • Less than a year
    7%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy setup and efficiency in notifying customers about their orders. Users appreciate the simplicity of the app and its ability to connect WhatsApp Business accounts to Shopify. However, there are several negative themes present in the reviews. Users have reported issues with account disabling, lack of customization features for messages, and concerns about spamming customers. Some users also mentioned the need for more customization options, such as adding templates in different languages and the ability to customize message content.

Highlights

Easy setup and efficiency in notifying customers about orders
Account disabling and issues with WhatsApp Business policies
Lack of customization features for messages
Concerns about spamming customers
Need for more customization options and templates in different languages

Rating Breakdown

  • 5
    69% (51 ratings)
  • 4
    9% (7 ratings)
  • 3
    4% (3 ratings)
  • 2
    5% (4 ratings)
  • 1
    12% (9 ratings)

Reviews with Text

  • 36% (27)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Store

igadget

Using app

--

Total reviews

6

Average rating

5.0

3 / 5 Share

Dec. 2, 2025

the option to edit templates must be added, also one issue that we are facing is with order shipped message being sent to the customer the moment order is manifested, which should not be the case, instead it should go when order has been picked up by courier.

Using app

15 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 2, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Using app

6 days

Total reviews

3

Average rating

5.0

All reviews

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