WhatsApp Chat & Abandoned Cart
Improve Sales via WhatsApp Cart Recovery Messages with Wati
Rating
4.5
feedback
118
chart
#711
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
13%
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Less than a year
68%
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More than a year
16%
Reviews Summary
The reviews for the WATI Shopify App are overwhelmingly positive, with users praising its ease of use, cost-effectiveness, and effectiveness in managing customer interactions. Users appreciate the predefined templates, automation capabilities, and user-friendly interface that make setting up and engaging with customers seamless. The integration with Shopify is highlighted as a game-changer for e-commerce operations, allowing for quick responses to inquiries and abandoned carts. The support team is commended for being responsive and helpful. However, there are some mentions of bugs in the Google Sheet API affecting mass communications efficiency and issues with customer service responsiveness in a few cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
We have been using wati from past 6 month , this is the best WhatsApp API solution so for, one of the best thing i like about WATI is there customer care support, quick response for query
Nov. 15, 2024
support is always available and if I had a problem, they solve everything with me. thank you for your help
Nov. 15, 2024
I recently started using Wati for my business’s customer communication, and overall, it has been a highly positive experience. Wati has significantly enhanced how we manage customer interactions through WhatsApp. The multi-agent support, ease of integration, and broadcast capabilities are standout features that have streamlined our processes. While there’s room for improvement in chatbot customization and pricing, the platform is undoubtedly a solid investment for businesses looking to optimize their communication strategy.
Oct. 17, 2024
It's really useful software and easy to use, also the cost of the software is very economically good for startup.
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