All reviews

Rating Breakdown

  • 5
    71% (78 ratings)
  • 4
    8% (9 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (21 ratings)

Reviews with Text

  • 100% (110)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 20, 2024

WATI's Shopify apps provide an incredibly user-friendly interface that makes managing customer communications a breeze. The setup process is straightforward, with clear instructions that ensure you can integrate WATI into your Shopify store without any technical hassle. The dashboard is intuitive, allowing even those with minimal technical knowledge to navigate and utilize the features ...

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 5, 2024

Our experience has been great with wati, however would have appreciated a single POC to resolve certain issues.

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Hi Fiona Diamonds, Thank you for your kind review, Could you share more on the issues at [email protected]. Will get it looked into at the earliest Thank You

4 / 5 Share

June 19, 2024

Wati is useful for setting up automated playbooks and communicating with customers on Whatsapp. I don't like that I can't react to messages with emoji like I can on regular Whatsapp app. But otherwise it does the job for me.

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

June 18, 2024

good platform, ideal for support and marketing both

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 20, 2021

It is a good app. Needs some understand tough. Need more detailed documentation for the best result.

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind review. We do have documentations on our Help Center at support.wati.io Could you share more on what else you'd like to see on the documentation? we're definitely looking to improve.