WhatsApp Chat & Abandoned Cart

Aug. 29, 2024

Great app to manage all our users in one place. Using this for almost 2 years now, never felt the need to change. Very good experience and easy integration.

Aug. 23, 2024

WATI has been a total game-changer for our customer support operations at Cipzer! The integration with Shopify was seamless, and the platform’s features are incredibly intuitive. We’ve seen a significant boost in our response times and overall customer satisfaction. The automation options have saved us countless hours, and the ability to track and manage conversations efficiently is top-notch. Highly recommend WATI for any e-commerce business looking to elevate their customer service!

Aug. 23, 2024

the user interface is very easy and latest. the integration is also very easy.customers support is upto the mark.

Aug. 23, 2024

As a beginner, I recommend this app for WhatsApp Marketing because it's easy to use and integrates seamlessly with your Shopify store. One of the best features is the predefined templates offered by WATI, which work well and require minimal adjustments. The chatbot is also effective, though it could benefit from some optimization improvements, as it can take a bit of time to load on your store.

Aug. 15, 2024

At The Revolver Club, Wati has been a game-changer for our e-commerce operations. The easy integration with Shopify has allowed us to manage customer interactions with ease. We've particularly appreciated the ability to quickly respond to customer inquiries and follow up with those who have abandoned their carts. The automated messaging and broadcast options have been fantastic in keeping our customers informed about promotions and new arrivals, events & news. The support team is also very responsive.

Aug. 14, 2024

WATI is a fantastic tool for businesses using Shopify, offering seamless integration with WhatsApp to enhance customer communication. The app's user-friendly interface makes it easy to set up automated responses, manage customer inquiries, and send order updates directly through WhatsApp. It greatly improves customer engagement by providing a direct and convenient channel for communication. Additionally, WATI’s robust features, such as broadcasting messages and setting up custom workflows, make it an essential tool for scaling businesses. Overall, WATI is highly recommended for Shopify users looking to streamline their customer service and boost sales.

Aug. 13, 2024

Wati's WhatsApp marketing suite has completely transformed our business! The CRM integration has made it so easy to manage customer interactions and keep track of every conversation. The abandoned cart recovery feature has helped us reclaim lost sales, and the shared team inbox has drastically improved our customer support. Sending personalized broadcasts and showcasing products through the WhatsApp Catalog is a breeze. Auto-replies and order confirmations have streamlined our operations, and the WhatsApp Green Tick has boosted our credibility. Wati has truly elevated our marketing, sales, customer service, and CRM management—it's a must-have for any business!

Aug. 13, 2024

Platform is good.

Aug. 12, 2024

Our company Use Me Works was always struggling to keep customers informed about the order status. Wati's seamless integration with our logistic app and Shopify story helped us to improve our customer's satisfaction. It also enabled us to set up an automation for our abandoned cart users.

Aug. 9, 2024

I wanted to take a moment to express my appreciation for the excellent service and support provided by your WhatsApp API platform. The integration process was seamless, and the API's performance has been consistently reliable.

Aug. 8, 2024

The platform's user-friendly interface and powerful automation features have significantly improved our customer interactions. We've seen a noticeable increase in efficiency and customer satisfaction since implementing WATI.

Aug. 7, 2024

I've tried many whatsapp api's, but so far, WATI has been the most robust tech i've ever tried.

Aug. 6, 2024

Using this app for the last 3 months. The inbuilt flows have helped automating manual tasks like order confirmation, COD confirmation and abandoned cart Follow ups on Whatsapp. The whatsapp chat feature is useful as it helps connect with genuine customers with valid numbers.

Aug. 6, 2024

We at Gulabi Dhaga have had an excellent experience using Wati for our Shopify store. The platform has significantly streamlined our customer communication, making it easier to manage inquiries and provide quick responses. The integration with WhatsApp has been seamless, allowing us to engage with our customers more personally and effectively. Wati's user-friendly interface and robust features have made it an indispensable tool for our business. We've seen an improvement in customer satisfaction and a boost in our sales since implementing Wati. The automated responses and broadcasting features have saved us time and helped us keep our customers informed about new products and promotions. Overall, Wati has been a great asset to our e-commerce operations, and we highly recommend it to other Shopify store owners looking to enhance their customer service experience.

Aug. 6, 2024

Great App, very helpful to get abandoned cart recovery..

Aug. 6, 2024

I have been using Wati from past 1 year and it's been Really useful. I am Using for my multiple businesses, The user experience is Amazing, I am Also a Affiliated Partner, My businesses are growing with the help of Wati and i am helping other businesses as well.

July 27, 2024

We have been using this app since last 6 months, we have found the app useful Being a Ecom Owner getting immediate messages from clients who wish to ask anything and then we can send messages to people who have abandoned carts and who had enquired thru Wati. We can also create Stores on Wati. Very helpful.

July 22, 2024

Love the app, very useful and helps increase ROI. Seamlessly integrates with Facebook to create catalogs and chat bots

July 20, 2024

We evaluated multiple solutions before finalising on Wati for WhatsApp marketing and communications. We found the app to be not bloated with unnecessary features and is very user friendly. It's easy to setup automations and broadcasts. Overall great work on building a user friendly product. Awaiting more integrations and features for Shopify stores specifically.

July 19, 2024

we have used WATI for abandoned cart recovery and shipping notification to customers. we would strongly recommend everyone as this has helped us a lot communicating with the customers.