All reviews

Rating Breakdown

  • 5
    71% (78 ratings)
  • 4
    8% (9 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (21 ratings)

Reviews with Text

  • 100% (110)
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5 / 5 Share

Nov. 19, 2021

The Actual Charges comes across 54$ per month Plus the Fee of WhatsApp Messages , but its worth it . The Automation has help us to reduce the customer care representatives , and also help is 24*7 automated instant reply which has increased in customer trust . Messages are instant and works great ! There should be Quarterly Plans to reduce the monthly fee !

Using app

6 months

Total reviews

9

Average rating

4.4

Developer Reply

We're glad that you found our product useful. We offer an annual pricing that offers additional discounts and extra customer support messages too. For any queries about it, you can email us on [email protected]

5 / 5 Share

Nov. 19, 2021

I have been using the wati service for more than 3 months now, and I totally love it. The best part is cart abandonment recovery. We have seen close to 69% recovery in cart abandonment.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

It truly makes our day to learn when our customers succeed. That's our single biggest objective of our product. Thanks for your review :)

5 / 5 Share

June 11, 2021

Amazing app, We use it with WATI CRM. Overnight our customer service became professional. We just hope to add a COD Confirmation in automatic messages, then it will be the perfect app for us

Using app

2 days

Total reviews

33

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

I recommend this app because the features are good and stable. they are very supportive in case if you have any requirements.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Your feedback is really appreciated. We will continue to deliver and exceed your expectations :)

5 / 5 Share

Nov. 11, 2020

We love this app. We use WATI team collab app for our customer service and the shopify app is also great. It allows us to automate a lot of things. They have great customer service as well!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Your review is really valuable to us. We are coming up with some wonderful features related to automation. :)