Zoko ‑ WhatsApp Catalog & API
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.6
feedback
185
chart
#1,131
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Reviews Summary
Zoko is a highly recommended Shopify app that has received positive feedback for its clean and manageable interface, near complete suite of functionalities, and ability to streamline customer communication on WhatsApp. Users have praised the app for revolutionizing their WhatsApp marketing strategies, automating messages, improving customer satisfaction, and enhancing overall efficiency. The support team, especially Aaquib, has been highlighted for their exceptional assistance and expertise in onboarding and resolving issues swiftly. However, there are some negative reviews mentioning hidden charges, complex integration processes, and dissatisfaction with customer service.
Highlights
Rating Breakdown
All reviews
Oct. 17, 2024
I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.
Oct. 14, 2024
I can't say good enough things about Zoko. This software is a marketing and customer service POWERHOUSE. Customers much prefer to use whatsapp (yes, even many in the US) and they always tell us how they appreciate that we have this option. Zoko's customer service is beyond a shadow of a doubt the best I've received for a SaaS product. Anything I want to create, they will figure out how to do it. No matter how wild the flow is. This is easily my favorite SaaS for my shopify store.
Oct. 12, 2024
Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp. Cons: AI only in english, and crm integrations are not great for lead management.
Sept. 28, 2024
Great application with a very clean, manageable interface. Zoko has really helped us kickstart our WhatsApp Marketing and with a near complete suite of functionalities and features, has helped us tap into various points of customer communication. Highly recommended!
Sept. 24, 2024
I was very disappointed as priced showed of $4.99/mo it's not the full price, but you have to add montly subscription (at least $34.99/mo) plus messages charges, for a startup is really too much!!
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