Zoko: WhatsApp CRM
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
242
chart
#768
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
17%
-
Less than a year
69%
-
More than a year
10%
Reviews Summary
Zoko app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its excellent automation features that streamline communication processes, particularly on WhatsApp. The support team is highlighted as a standout feature, with mentions of specific team members providing exceptional guidance and assistance. Users appreciate the ease of use, powerful platform, and the ability to automate various aspects of their business, leading to improved customer interactions and sales. However, there are a few negative reviews mentioning difficulties with onboarding and inventory syncing issues.
Highlights
Review RSS Feed
All reviews
Aug. 20, 2025
steals your phone number
hey ping us on our WhatsApp number wa.me/919586538447 . Did you number get blocked? we can help you sort this out with whatsapp
Aug. 19, 2025
it helped me in generating a good amount of revenue , its catalog feature and AI automation helped alot and i ma looking forward for the future upgradation , thankyou so much team zoko and specially Mr Nishant Who helped me just like a friend .
Aug. 7, 2025
Zoko is my wings. Fantastic product, its the face of my brand. Immediate customer support thru brilliant AI. Takes care of placing new orders, reducing RTO/fake orders, answering customers queries as far as possible that too multi lingual and escalates only important cases. Certainly it is a must for all e-commerce brands. Zoko is a perfect ROI tool. Nishant and team will be the fastest tech team you would have seen, tell them any feature you need they will implement it in a jiffy. Looking forward to more great features.
Aug. 5, 2025
Zoko has been a game-changer for our business. The platform is incredibly user-friendly, making it easy for our team to manage customer conversations and campaigns without a steep learning curve. Their customer service is outstanding — responsive, attentive, and always ready to help us optimise our workflows. The automation flows are well thought out and highly effective, helping us recover abandoned carts, send timely updates, and create targeted campaigns that have directly contributed to increased revenue. Since implementing Zoko, we’ve seen measurable improvements in both efficiency and sales. If you’re looking for a reliable tool that blends ease of use with powerful revenue-driving features, Zoko is an excellent choice!
Aug. 5, 2025
We’ve had a fantastic experience with Zoko! It’s seamlessly integrated into our communication workflow, handling everything from customer queries to order updates with ease. The platform is exceptionally intuitive and user-friendly. What really sets Zoko apart is their outstanding support team. They go above and beyond to guide you through the entire setup process and are impressively responsive to any questions or issues that arise. Their dedication makes the onboarding smooth and stress-free. I highly recommend giving Zoko a try.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more