Zoko: WhatsApp & Instagram CRM
Power marketing, support, and cart recovery on WhatsApp
Rating
4.8
feedback
318
chart
#1,155
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
18%
-
Less than a year
69%
-
More than a year
8%
Reviews Summary
The reviews for the Zoko Shopify App are overwhelmingly positive, highlighting the exceptional customer service and support provided by the Zoko team. Users appreciate the user-friendly platform, the efficiency of the AI features, and the seamless integration with Shopify. The support team, especially individuals like Muzaina, Aaquib, Nishant, and Chandu, receive high praise for their responsiveness, helpfulness, and dedication to assisting users with onboarding and setup. Customers mention that Zoko has significantly improved their WhatsApp marketing, customer communication, and overall business operations. However, there is one negative review that mentions some limitations in the platform's features and the cost compared to the value delivered.
Highlights
Review RSS Feed
All reviews
March 4, 2026
The Zoko team was incredible! One of the best support teams we've ever seen, they always help us with everything as quickly as possible, and the platform is very user-friendly.
March 4, 2026
Amazing service and product...highly recommended Specially Customer care is very coperative.
March 3, 2026
Zoko has been a game-changer for our Shopify store. The AI features are incredible, they handle customer queries instantly and save us so much time. A huge shoutout to their support team as well; they are super responsive and always there to help when you need them. If you’re looking to automate your WhatsApp marketing and support, you definitely need to try this!
Feb. 27, 2026
We have been using zoko for a few months now and I must say its amazing. Especially the team - Aaquib has been extremely helpful, going above and beyond to provide us with prompt response and support. I can't recommend zoko enough!
Feb. 26, 2026
The most incredible app that integrates so well with Shopify. Our customers love being kept up to date with their shipping progress. The Zoko team offers the best one on one support too - they have a solution for everything and always make time for you. Highly recommend using Zoko for your business.
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