Zoko ‑ WhatsApp Catalog & API
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
222
chart
#838
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
1%
-
Less than a month
11%
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Less than a year
62%
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More than a year
24%
Reviews Summary
Zoko is a highly recommended app for automated communication with customers through WhatsApp. Users praise the platform for its custom flow options, seamless integration, and excellent support from the team. The app has been described as a game-changer for businesses, helping to boost conversions, streamline workload, and improve customer interactions. However, some users have mentioned issues with unexpected charges and changes in pricing without prior notice. Overall, Zoko is lauded for its effectiveness in enhancing customer communication and marketing strategies, making it a valuable tool for e-commerce merchants.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 27, 2025
After trying multiple WhatsApp API solutions and facing repeated failures, we finally found Zoko—and it has truly exceeded our expectations! We were initially skeptical, but Zoko proved to be a game-changer in enhancing our customer service. Their outstanding work and excellent support have not only streamlined our communication but also significantly boosted our sales. I’m not only continuing to use Zoko but will also be sharing this amazing platform with my entire network. A huge thank you to Vipin and the Zoko team for their exceptional service!
Using app
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Total reviews
1
Average rating
5.0
Feb. 26, 2025
We've been using Zoko for Alicia Souza's WhatsApp marketing, and overall, it's been a useful platform. The tools and features make it easier to manage customer interactions and automate updates. One of the strong points is their support team—they’re quick to respond and generally helpful when needed. While the platform works well for most tasks, there’s still room for improvement in certain areas.
Feb. 24, 2025
It is a great platform with many options and automated features. Great ROI using ZOKO. Much better than email. Abandoned cart, broadcast campaigns etc
Feb. 23, 2025
Zoko is an amazing and highly efficient app that has been incredibly helpful for our business. The platform is user-friendly, reliable, and packed with great features that make managing customer interactions seamless. Beyond the app itself, the support team at Zoko is outstanding! A special shoutout to Aaquib, who went above and beyond to assist us. He even worked overtime when we needed urgent help, ensuring everything ran smoothly. His dedication and support truly made a difference for us. We highly recommend Zoko to anyone looking for a robust and well-supported platform. Thank you, Zoko team, for your exceptional service!
Feb. 21, 2025
Have had the best experience with Zoko. Makes WhatsApp marketing really easy and on top of everything, it’s user friendly as well. Customer support is top notch, all queries are solved on an urgent basis.
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