Zoko: WhatsApp CRM
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
250
chart
#776
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
11%
-
Less than a year
61%
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More than a year
26%
Reviews Summary
Zoko is highly praised by ecommerce merchants for its exceptional customer service, user-friendly platform, and efficient automation features. Users appreciate the seamless integration with WhatsApp, the ability to manage customer interactions effectively, and the significant boost in sales and customer satisfaction. The support team, particularly individuals like Vipin, Aaquib, and Nishant, receives special mentions for their dedication and quick responses to queries. However, some users have mentioned issues with pricing transparency, unexpected charges, and changes in fees without prior notice. Despite these concerns, Zoko remains a top choice for businesses looking to enhance their WhatsApp marketing and customer communication strategies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 2, 2025
It is incredible and my company is doing great with Zoko marketing flows and automations.
March 31, 2025
I highly recommend the Zoko team. I've had the pleasure of working with both Aaquib and Vipin on some of our business flow implementations, and they made the process so much simpler with their excellent guidance and initiative. They truly provide outstanding service and excellent support via WhatsApp and are always quick to address our concerns or questions. They consistently go above and beyond, and their hands-on assistance and expert guidance set them apart from others in the industry, making the process seamless and effective
March 27, 2025
We’ve been using ZOKO since August 2024, and it has significantly improved our customer interaction process. The chatbot features have been incredibly helpful in streamlining our responses and handling basic customer queries efficiently. This has not only saved us time but also ensured that our customers receive quick and accurate answers. The ZOKO team is really helpful. They are highly responsive and always resolve any issues or queries as soon as possible. Their support is reliable, and it’s clear they genuinely care about providing a seamless experience.
March 26, 2025
We have been using Zoko, and it has been a seamless experience. The platform’s user-friendly interface makes navigation effortless, and the support team is always prompt and helpful. From automation to customer engagement, Zoko has streamlined our operations, making it an invaluable tool for our business.
March 26, 2025
The return on investment (ROI) with this app has been outstanding! Customer support is consistently prompt, professional, and extremely helpful whenever any issues arise. They go above and beyond to ensure a smooth experience. The app makes it easy to automate various aspects of your business, including messaging, AI bots, and checkout abandonment recovery. With the potential to see a 5-10x ROI, it’s definitely worth trying for anyone seeking growth. I've been using this service for over a year, and I couldn't be more satisfied!
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