Zoko: WhatsApp & Instagram CRM
Business Chat CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
285
chart
#993
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
18%
-
Less than a year
67%
-
More than a year
9%
Reviews Summary
Zoko is highly praised by users for its effectiveness in increasing sales, managing broadcasts, automating customer replies, and tracking engagement in real time. Users appreciate the ease of use, customizability, and seamless integration with Shopify. The support team receives glowing reviews for being friendly, knowledgeable, and dedicated to providing excellent assistance throughout the onboarding process. Customers highlight the app's ability to streamline communication, improve customer engagement, and boost conversions. However, there are a few mentions of issues like low delivery rates for marketing messages and the absence of certain features like call recording.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
Its really very good tool for ecom brands , helpful to increase sales and collecting reviews. Good experience.
Nov. 30, 2025
We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. It’s also very helpful for creating custom flows that perfectly meet our needs. The team was incredibly supportive during the integration process, providing excellent assistance every step of the way. Highly recommend Zoko to any brand looking to scale their WhatsApp marketing efficiently!
Nov. 29, 2025
I’m extremely pleased with Zoko, especially with the outstanding support from Sevin and Arpit. They consistently take the time to address my requests and queries regarding the app, and their dedication to finding solutions is remarkable. No matter the situation, they always manage to deliver the right customizations with patience and expertise. Their commitment has made my experience with Zoko seamless and highly satisfying. I wholeheartedly recommend Zoko to anyone looking for a reliable and customer-focused platform.
Nov. 28, 2025
We have just started with Zoko and it's been great so far! The team has been very friendly, clear and supportive during the set-up journey and we really love the interface and how easy it is to figure out! Shout-out to our onboarding manager Muzaina for being an absolute star!!
Nov. 26, 2025
Amazing experience with the Zoko team! They made our WhatsApp setup quick, smooth, and super easy. Their support was fast, friendly, and genuinely helpful throughout the entire process. Truly appreciate their professionalism and dedication. Highly recommended!
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