Zoko: WhatsApp CRM
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
232
chart
#842
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
1%
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Less than a month
12%
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Less than a year
69%
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More than a year
28%
Reviews Summary
Zoko is highly praised by ecommerce merchants for its user-friendly interface, automation tools, and exceptional customer support. Users appreciate how Zoko has streamlined their operations, saved them time, and improved customer engagement. The platform's ability to handle WhatsApp marketing, abandoned cart recovery, and customer communication efficiently has been a game-changer for many businesses. The support team, especially individuals like Nishant, Aaquib, and Vipin, has been commended for their responsiveness and helpfulness in resolving queries and providing guidance. Overall, Zoko is recommended for its seamless integration with Shopify, customizable workflows, and significant ROI for businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 22, 2025
Lifesaver for Our Small Team! I absolutely love anything that makes my life easier — and Zoko has been a total game-changer! It's not just about the sales flow and shipping (which it handles beautifully), but also the little things like leaving notes for my team. As a small team juggling a lot, this has really helped us stay organized and manage our workflow more efficiently. Huge shoutout to the Zoko team, especially Nishant — his patience with my sometimes-wonky WiFi network has been incredible. I really appreciate how they’re always ready to hop on a call and help out. Amazing service and support. Highly recommend!
April 17, 2025
We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.
April 16, 2025
We used Zoko for our WhatsApp marketing and abandoned cart checkout flows. Overall, it has been a good experience, and the service is useful; tons of features could be used through Zoko, which requires a fair amount of learning, and that is something I think that can be simplified. But overall, very good experience.
April 16, 2025
I highly recommend using them, they make your life easier with their integrations, and their customer service is top notch!!
April 16, 2025
Zoko has been a total game-changer for my Shopify store. Setting up WhatsApp API and connecting it seamlessly with my catalog felt intimidating at first, but Zoko made the whole process smooth and stress-free. What I love most is how easy it is to automate customer interactions—from abandoned cart reminders to order confirmations and even product inquiries. It saves me tons of time and helps me deliver a more personalized experience to my customers. The support team is also super responsive and helpful whenever I have questions or need guidance. If you're looking to streamline your WhatsApp marketing and connect it directly with your Shopify store, I can’t recommend Zoko enough!
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