Zoko ‑ WhatsApp Catalog & API
WhatsApp API CRM with ChatGPT for Shopify Stores
Rating
4.6
feedback
185
chart
#1,095
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
13%
-
Less than a year
59%
-
More than a year
26%
Reviews Summary
Zoko is highly praised by users for its integration of WhatsApp with Shopify, making communication with customers seamless and efficient. Users appreciate the automation features, customer service, and the ability to manage interactions on a centralized platform. The app has been described as a game-changer for many businesses, improving customer engagement and streamlining marketing efforts. However, some users have mentioned concerns about pricing transparency and language limitations in the AI feature. Overall, Zoko is recommended for Shopify merchants looking to enhance their WhatsApp marketing strategies and customer support experiences.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 17, 2024
I’ve been using Zoko for a year or so now, and it’s been a great tool for our online business. Integrating WhatsApp with Shopify through this app has eased our communication and automated many aspects of our customer interactions, allowing client to chat with us easily. The team at ZOKO have been kind and patient with me, teaching and helping me understand the system. Always happy to pop on a google Meet call, to assist very quickly. Thank you ZOKO team.
Oct. 14, 2024
I can't say good enough things about Zoko. This software is a marketing and customer service POWERHOUSE. Customers much prefer to use whatsapp (yes, even many in the US) and they always tell us how they appreciate that we have this option. Zoko's customer service is beyond a shadow of a doubt the best I've received for a SaaS product. Anything I want to create, they will figure out how to do it. No matter how wild the flow is. This is easily my favorite SaaS for my shopify store.
Oct. 12, 2024
Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp. Cons: AI only in english, and crm integrations are not great for lead management.
Sept. 28, 2024
Great application with a very clean, manageable interface. Zoko has really helped us kickstart our WhatsApp Marketing and with a near complete suite of functionalities and features, has helped us tap into various points of customer communication. Highly recommended!
Sept. 24, 2024
I was very disappointed as priced showed of $4.99/mo it's not the full price, but you have to add montly subscription (at least $34.99/mo) plus messages charges, for a startup is really too much!!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more