Zoko: WhatsApp & Instagram CRM
Business Chat CRM with ChatGPT for Shopify Stores
Rating
4.8
feedback
286
chart
#998
All reviews
Review RSS Feed
Aug. 14, 2023
I would like to say, from installing the apps on shopify and then the team brief me on google meet, all are perfect. They have best support and sale team ! Whenever i say for meeting they urgently send us google meet link and solve our problems in a mins! I got supper sales from zoko and supper support from team ! Thank you for this amazing app!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that our app and support team have exceeded your expectations. At Zoko, our primary goal is to ensure our customers have a seamless experience, and it's heartening to know we're achieving that. Your success is our success, and we're glad to have played a part in your sales achievements. If you ever have any more questions or need further assistance, do not hesitate to reach out. We're always here to help. Thanks again for choosing Zoko! 🌟
Aug. 1, 2023
We highlyrecommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Chandu & Jayesh!!!).
Thank you for your glowing review! We're thrilled to hear that Zoko has been instrumental in enhancing the communication between your store and its buyers and visitors. Our team always strives to create an intuitive experience and we're glad that our guideline videos have been helpful. I'll be sure to pass on your kind words to Chandu, Jayesh, and the rest of the team. Your feedback motivates us to keep improving and offering top-notch customer service. Please don't hesitate to reach out if you need any further assistance. Cheers!
April 11, 2023
I have tried multiple WhatsApp platforms before and Zoko by far is the smoothest to work with. It's a bit expensive but the support team, ease of use & customisations make up for it! The team is very helpful & puts in effort and time to understand the requirements and help you implement them. Highly recommended!
Thank you for sharing your positive experience with Zoko! We are delighted to hear that you find our platform smooth and user-friendly. At Zoko, we always prioritize our customers' needs and aim to provide the best support possible. Your feedback reaffirms our commitment to delivering top-notch service and understanding our clients' unique requirements. We truly appreciate your recommendation and look forward to continuing to serve you in the future. Thanks for choosing Zoko!
March 22, 2023
Using Zoko have been a good experience. I started using automations in Zoko recently and the support has been very attentive and helpful.
Thank you so much for sharing your delightful experience with Zoko! We're absolutely chuffed to hear that you've been making the most of our automations and that our support team has been on the ball, tending to your requirements. Your feedback is truly appreciated, and we shall continue to endeavour for the highest standards in serving our users. Should you have any further queries or suggestions, please do pop us a message. Many thanks for opting for Zoko!
March 21, 2023
We have been ZOKO for our D2C brand promotional communication for about 6 months now. It is yielding good results and the team gives a good onboarding walk-through. The reporting, linking of Shopify to ZOKo for campaigns, and support team agreement to entertain customer issues on calls can be areas of improvement.
March 15, 2023
Zoko was very helpful and efficient in getting us started on the platform, customer support was readily available. Will definitely be happy to continue using their services. Special shoutout to Aaquib for the great support.
March 4, 2023
The team is very supportive and Zoko has been quite useful in our D2C journey.
March 3, 2023
Very good app with amazing customer support. They helped me to set up the flows and adjust all the small issues faced. Highly recommended
March 2, 2023
Great guys, great job, I'm very happy that I started working with them. They are making my store more effective, it's looking like I'm playing with the big ones. Thank you for your patience.
March 20, 2023
The team is very helpful & the panel is very easy to use and understand with most of the things already prebuilt. So no need to spend time building it. Additionally, Ben has been quick to respond to all our queries and has also helped us make custom flows.
Feb. 28, 2023
We have been using Zoko to manage our Whatsapp chats and flows for more than a year now. We highly recommend this app. Customer support is also really great!
Feb. 22, 2023
Their customer support is absolutely ahead of the game. The backend functionalities are modern, not cluttered, and very easy to use. Only the pricing is a little out of our budget, but that clause aside, it is a great company to work with. Was a pleasure, thanks team Zoko!
Feb. 16, 2023
It's a nice app, it saves a lot of time. Customer service is very appreciative. Though there are a few features you should add to make it even more smooth.
Feb. 7, 2023
One of the best apps for Whatsapp API. The team is really supportive and helps us out in no time. Features are great and this app would be apt for any brand - whether big or small.
Jan. 3, 2023
Zoko is a lifesaver. From communicating with the customers through broadcast messages to different flows that help with sales and customer retention, all the features offered are so efficient. Plus, the team is always available to guide whenever required and address all doubts very clearly.
Dec. 21, 2022
Great App, Easy to use. All customers at one place and can connect with them in one click. Super helpful
Dec. 16, 2022
Espectacular la aplicación. Espectacular el servicio que ofrece ésta gran empresa tecnológica. Sin lugar a dudas es la mejor aplicación whatsaap del mercado.
Dec. 6, 2022
A great app - and the WhatsApp integration is easy to use. It helps increase sales, and conversion rates too. The flows helped us in getting reviews and sending order updates too.
Dec. 2, 2022
The app is very easy to use, it's super helpful, & makes it really easy to connect with our customers. The support team is very helpful.