Zoko: WhatsApp for D2C Brands

"Aaquib has excellent skills and provided clear, effective training on how to use the Zoko app. His guidance made the learning process smooth and easy."

hii,, i am very satisfied with zoko. one of the staff guided me to do all the automations and broadcast.

La mejor app de su segmento por mucho, incluso siendo que el soporte es segun horario de la india, se esmeraron en buscar tiempo para ayudarme, no dudes en usar sus servicios es de lo mejor

Great experience so far. We have automated much of our ecommerce customer fronts like order confirmations, catalogue orders, and abandoned checkouts with their flows feature. Zoko has not just helped us to work with a lower headcount but at the same time it has increased our customer response time and overall customer buying experience / journey. Their team is highly cooperative, committed, and ease to work with. Keep it up!

Hi There! We’ve been using Zoko with great satisfaction! From the integration process to everyday use, the experience has exceeded our expectations. What impressed us the most is their customer support — even on weekends, they respond quickly, take ownership, and offer solution-oriented assistance. It’s a well-designed, user-friendly platform backed by a dedicated team. Highly recommended!

Excellent App for WhatsApp Sales & Automation We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement. We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive. The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly. Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.

Zoko has absolutely exceeded our expectations. Our customer service has improved tenfold and we are seeing a much higher ROAS compared to our email marketing. The interface is easy to use and the customer service, particularly from our agent Benn, has been outstanding. We can't wait to continue our Zoko journey and see where it takes us.

Absolutely loving Zoko! This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming. A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful. One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed. If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

happy and satisfied with the app.

10/10 would highly recommend

Very well impressed with the Customer support. Definitely go for it If you don't know anything about whatsapp marketing,They will guide you in every step.

The platform is excellent and user-friendly.The support team has never refused to help and has been consistently patient in addressing all our queries. Whenever we came up with new ideas or needed to streamline our processes, their support was always prompt and helpful. While there are a few process-related shortcomings, the team has been proactive in addressing the feedback we've shared. Overall, our team has had a positive experience, and we’re hopeful that this platform will continue to support us in achieving even greater success.

Its a excellent automation toll to get connected with your customers, have been using it for last 2 months. the main USP of this CRM is its so user friendly. I highly recommend the same to everyone.

Lifesaver for Our Small Team! I absolutely love anything that makes my life easier — and Zoko has been a total game-changer! It's not just about the sales flow and shipping (which it handles beautifully), but also the little things like leaving notes for my team. As a small team juggling a lot, this has really helped us stay organized and manage our workflow more efficiently. Huge shoutout to the Zoko team, especially Nishant — his patience with my sometimes-wonky WiFi network has been incredible. I really appreciate how they’re always ready to hop on a call and help out. Amazing service and support. Highly recommend!

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.

I highly recommend using them, they make your life easier with their integrations, and their customer service is top notch!!

Zoko is a great experience. From the very helpful and polite staff, to its feature and integrations. The staff makes everything clear, with their help the app is eays to use, the whatsapp button has done wonders for our shop, sales have grown almost instantly. The templates, the flows, the automations, the campaigns you can just put any idea into practice and everything is easy due to clear communication. Thank you Nishat for your support, and thanks zoko for offering business simple ways to communicate with their clients and use marketing.

I would give the Zoko team a 1000 stars if Shopify had the option. Honestly, they help out so much in creating custom flows and our MoM ROI from Zoko is about 3000%. Custom flows really reduce the burden of manually attending to customer conversations & keeps it so seamless. Our abandoned cart flow works so well & pays for Zoko itself!

I highly recommend the Zoko team. I've had the pleasure of working with both Aaquib and Vipin on some of our business flow implementations, and they made the process so much simpler with their excellent guidance and initiative. They truly provide outstanding service and excellent support via WhatsApp and are always quick to address our concerns or questions. They consistently go above and beyond, and their hands-on assistance and expert guidance set them apart from others in the industry, making the process seamless and effective