All reviews

Rating Breakdown

  • 5
    88% (270 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 99% (295)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2022

Nos ha gustado muchisimo, es muy amigable y fácil de navegar. El equipo de servicio está muy pendiente de ti todo el tiempo.

Store

Eloisa

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

App is good. Customer Service team is helpful and responsible. thank you very much zoko. 5 star overall

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business. Overall, It's a great platform.

Store

Oceedee

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

I love this app, very helping our business and customer service. The staff support quick respond and help us to explore/optimize the feature Many feature you can get in this apps and hope can grow more

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

It was a great support for our business. The help they provide is excelent and very kind. They were always willing to help and guide us in the whole process.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

A great tool to sort out all your customer support needs for your retail website. They have a great support team to help out with any queries & requests. Great job guys!\

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

We are highly satisfied with Zoko services. The app works great. The customer support team is helpful.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Extremely satisfied with the app and the complete Zoko Platform. The staff is extremely helpful, Onboarding helped us get the automation, broadcast and all the features running. Highly recommended and constant updates to the App and Platform. This platform is exactly what we were looking for to get the business support to the next level.

Using app

27 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Zoko is very powerful and not expensive ... amazing service provide it from amazing staff also price is for the service is fair

Using app

22 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 26, 2022

I would like to say, from installing the apps on shopify and then the team brief me on google meet, all are perfect. They pay attention to very details that I may come across, e.g. they speak very slow to make sure I really understand. Also, they check on me several times to see if I am using it well. Though the apps its a bit expensive and i also take some times to consider, it totally worth after using for 1 month and more. Good job !

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Zoko is very powerful and not expensive! And the costumer service is quite and helpful! Hope that the mobile version will have more function in the future

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Easy to use and great user experience. The support team is also extremely helpful and fast in resolving any issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

I use this app to integrate my whatsapp account with shopify store. At the beginning I was having some concerns to go for it, because I couldn't see them active in Social media. However after I met the team in an online meeting. everything was clear to me. I have just finished the onboarding 3 sessions which took around 1 month. In this month Zoko team came up with few amazing updates, that to me is a good sign which showed me that they are really active. My best feature 1) Abandoned cart flow 2) Review Flow 3) Broadcasting and Reports 4) Assigning agents 5) active customer Service 6) In chat store - a feature that allows you to share broducts/ adding to cart/ and send them a payment link all with in the chat I hope in the future they will allow us to have more customization in the flows. 100% I will recommend this app for any one who is looking to integrate their shopify store with whatsapp

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Muy buena aplicación de mensajería, es fácil de usar, cómodo y el soporte siempre de calidad muy buena atención.

Using app

9 months

Total reviews

8

Average rating

4.3

5 / 5 Share

June 25, 2022

We are using this app for conversions aswell as for promotional activities. This works amazing and is backed by super helping team. Easy integration and great customer support. Highly recommended :)

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 21, 2022

Great app with helpful features for Whatsapp business integrations, mainly for the newly launched websites/businesses. your team is really helpfull to customer, Great Job Keep it up and best of Luck for Bright Future.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2022

This app help our team a lot to to take our business next level. ZOKO's interface is very intuitive and easy to use. It is single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. I really like this app..

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2022

This is an amazing app. It allows you to take your customer service to another level. The team is always attentive and very helpful. I recommend it

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 26, 2022

Zoko is an excellent addition to your E-commerce business flow. Whatsapp conversation with customers will become super easy. They have pre-made workflows for COD confirmation, shipping updates, abandoned cart messages, etc which will make your work easy.. Integration with other apps is also super fast... Lots of features. People working here are also easy to work with!! If it's WhatsApp, You shouldn't look elsewhere

Using app

About 2 months

Total reviews

3

Average rating

5.0