Zoko: WhatsApp for D2C Brands for Shopify

Zoko: WhatsApp for D2C Brands

Power marketing, support, and cart recovery on WhatsApp
Rating
4.8
Feedback
377
Reviews
Chart
#302
Shopify

All reviews

5 / 5 Share
April 30, 2024

The simplest platform that has greater attributes for all your marketing campaigns on whatsapp. Easy to access, and an hands-on tool I must say. Kudos to the team & special mention to Aaquib, who made the onboarding journey super smooth.

Store Using app Total reviews Average rating
Slowave About 2 months 1 5.0
5 / 5 Share
April 11, 2024

I recently had the pleasure of using Zoko, and my experience was exceptional. The website was extremely professional and easy to navigate, making it effortless to connect with others. What truly set this platform apart was the outstanding support from the team behind it. AAquibe, in particular, was incredibly helpful and responsive, addressing any queries or issues promptly and efficiently. Their dedication to ensuring a positive user experience was evident throughout my interaction with the website.

Store Using app Total reviews Average rating
Tashhair About 1 month 1 5.0
5 / 5 Share
April 9, 2024

It's been over a month since we started using the ZOKO WhatsApp Platform. The Zoko Support team provides outstanding support. They offer assistance in every way possible. They guide you through the each process and ensure you follow the proper configuration and functionality.

Store Using app Total reviews Average rating
Bitamin Naturals About 1 month 3 5.0
5 / 5 Share
April 1, 2024

Zoko has been a convenient platform for us at Don Vino so far, can easily set-up WA campaigns & analyse them. It's features are something appreciable. We get measurable reports & can track all the important things that are to be tracked from any campaign. Kudos to the team & especially for Aaquib who helped us setup things from a scratch. Thanks.

Store Using app Total reviews Average rating
Donvino 4 months 2 5.0
5 / 5 Share
March 27, 2024

The app interface is very user friendly and the app support team is very cooperative.

Store Using app Total reviews Average rating
Zimero About 1 month 3 5.0
5 / 5 Share
March 12, 2024

One Stop Solution For Shopify Stores. Apart from everything that you can do on WhatsApp, Zoko's built-in automations for Shopify have revolutionized how we handle abandoned carts, customer interactions, and marketing efforts, making us more efficient. If You Dont Have It, You Cant Scale Your business Seamleassly, Must Use This application.

Store Using app Total reviews Average rating
LuxuryKase Over 1 year 6 5.0
5 / 5 Share
March 6, 2024

Nice service for entry level and established brands as well as organisations.

Store Using app Total reviews Average rating
Strch India 7 months 5 4.8
5 / 5 Share
Feb. 27, 2024

I can confidently say that integrating Zoko into our Shopify store has been a game-changer. Zoko's WhatsApp API functionality has streamlined our communication with customers, making it easier than ever to provide quick and efficient support. The app's interface is easy to navigate, allowing us to manage conversations seamlessly. What truly sets Zoko apart, however, is its exceptional support team. Aaquib and Vijit have been great, and always available to assist with any questions. I highly recommend Zoko to any store looking to elevate its customer service experience.

Store Using app Total reviews Average rating
Misha Lakhani About 1 month 2 5.0
5 / 5 Share
Feb. 26, 2024

I've been using Zoko for two weeks now, and I find it an essential app for interacting with customers and confirming my COD orders. The automated messages are excellent. I'm sure there's more for me to try, but so far, it has been a good experience, and the service and support provided are exceptional.

Store Using app Total reviews Average rating
Upbeat Innovations 13 days 3 5.0
5 / 5 Share
Jan. 24, 2024

Very useful tool of utilizing whatsapp benefit to its function. Several templates, automation and flow can be created by using Zoko

Store Using app Total reviews Average rating
praijing 30 days 4 5.0
5 / 5 Share
Jan. 17, 2024

Excellent app, super team. Highly professional.

Store Using app Total reviews Average rating
OPA Vintage 5 months 3 5.0
5 / 5 Share
Jan. 13, 2024

Awesome, i had a mess with my internal processes with 4000+ orders a month, now Zoko has helped me solve all of that, the customer service is amazing and really help you out whenever you need, even the onboarding call is great!! thanks.

Store Using app Total reviews Average rating
practishopmx 2 months 1 5.0
Developer Reply

That's fantastic to hear! because unlike other whatsapp apps that's exactly what we do, specifically help ecommerce merchants like you! Managing 4000+ orders a month is no small feat, so it's awesome that Zoko has been a game-changer for your internal processes. Thanks for the shoutout to the team and especially our onboarding process. Glad to hear that we really stepped up to make sure you were well taken care of. Thanks for sharing your positive experience, and here's to continued success with your streamlined operations! Cheers! πŸŽ‰πŸš€πŸ‘

5 / 5 Share
Jan. 2, 2024

Using it for more then a month now had many difficulties at the time of starting and setting everything, but the team for with me all the time Benn was my onboarding manager who helped me in every way possible their dashboard is pretty stable and easy to use I am happy to partner with them for my Whatsapp API, their mobile app still needs a lot of work in many aspects but overall it's a very good experience to me.

Store Using app Total reviews Average rating
Omacme About 2 months 5 4.8
Developer Reply

Absolutely, glad to hear you love Zoko's product and service! Thanks for the shoutout to Benn, your onboarding manager, for being such a rockstar during the setup. Sounds like he really had your back. It's cool to hear that our dashboard is easy to navigate and you're vibing with our WhatsApp API partnership. About the mobile app, thanks for your pointers to where we can level up. Keep those suggestions coming – they're gold for making things better. Thanks for sharing your thoughts and keep up this great collaboration! πŸŒŸπŸ‘

5 / 5 Share
Nov. 26, 2023

Awesome product/app - stable app, quick customer support, awesome features. I switched from Interakt, Delightchat, and Wati - some have poor customer support, unstable app, and messages not triggered properly.

Store Using app Total reviews Average rating
Abbloo 6 days 3 5.0
Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying our product and finding our customer support responsive and helpful. It's great to know that our features are meeting your needs effectively. We understand that every business has its unique requirements and that finding the right fit is crucial. While we're glad you've found our app to suit your needs, we also recognize the value that other services like Interakt, Delightchat, and Wati offer to their customers. Each platform has its strengths and areas for improvement, and we respect the effort they put into serving their users. Hopefully with our deep Shopify integration and ChatGPT powered order taking , we continue to break new ground together with you!

5 / 5 Share
Nov. 20, 2023

Their customer service is top notch. They helped us with tutorial of the app , account verification and even templates approval. Kudos to the team

Store Using app Total reviews Average rating
BEEGLEE About 2 months 5 4.2
Developer Reply

Thank you for sharing your positive experience about zoko.io ! We're delighted to hear that our team was able to assist you effectively, from guiding you through the app tutorial to helping with account verification and template approval. Your satisfaction is our top priority, and it's gratifying to know we could meet your needs. Words like yours inspire us to continue delivering exceptional service. If you need further assistance or have any more feedback, please don't hesitate to reach out. Thanks again for choosing us!

5 / 5 Share
Nov. 16, 2023

Best whatsapp communicating app with an amazing support team behind it. I really recommend it. Fantastic support team. Friendly team . Definitly recomend to others. Thank You

Store Using app Total reviews Average rating
Reju Ayur 7 months 1 5.0
Developer Reply

Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're enjoying our WhatsApp communication app and that our support team has been able to assist you effectively. Our team strives to provide friendly and efficient service, so knowing we've made a positive impact means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. Thanks again for your recommendation and for being a valued member of our community! πŸŒŸπŸ“±πŸ’¬

5 / 5 Share
Nov. 9, 2023

A very good partner for shopify! They are taking care and are always willing to help quick! I canΒ΄t say anything negative about Zoko :)

Store Using app Total reviews Average rating
NUTRIQ About 1 month 5 5.0
Developer Reply

We're delighted to hear such high praise for Zoko as your Shopify partner! It's wonderful to know that our dedication to swift and supportive service is making a positive impact on your experience. Our team is committed to excellence, and your feedback is a valuable affirmation of our efforts. We're here to assist you in any way we can, so please feel free to reach out if there's anything more we can do to support your journey with Zoko. Thank you for your trust in us! 🌟

5 / 5 Share
Nov. 2, 2023

The Zoko sales and tech team is remarkable. They go above and beyond to offer assistance in every way possible. They possess excellent listening skills, remarkable patience, and extensive knowledge. They guide you through the process and ensure you grasp the concepts. If you encounter any challenges, they are consistently available to provide support and aid. I've recently begun working with Zoko, and while there's much to learn and discover, it's reassuring to have the unwavering support of the Zoko team. Hats off to Rahul Ved and Chandu Appasani.

Store Using app Total reviews Average rating
ONE ELEVEN About 2 months 1 5.0
Developer Reply

Thank you so much for your kind words about our Zoko team! It warms our hearts to hear how Rahul Ved, Chandu Appasani, and the rest of the crew have been like guiding stars for you, with their top-notch listening ears, endless patience, and a deep well of knowledge. We're over the moon to know they've been right there with you, making sure you're comfortable and confident every step of the way. Remember, we're always just a holler away if you need any help or have questions as you keep exploring the exciting world of Zoko. Your appreciation means the world to us, and we can't wait to keep on being part of your journey. Hats off to you too for being such a fantastic customer! πŸŒŸπŸŽ©πŸ‘

5 / 5 Share
Oct. 24, 2023

The best whatsapp, facebook and instagram communication app on the market and believe me when I say we tried them all. Nothing compares to Zoko and the capabilities it has. I would recommend any company who is struggling with the different communication platforms to try Zoko.

Store Using app Total reviews Average rating
Cosmetic Connection 4 months 2 5.0
Developer Reply

Thank you for your glowing review! We're thrilled to hear that Zoko stands out as the premier communication app for WhatsApp, Facebook, and Instagram among all the options you've tried. Our team has worked diligently to optimize its capabilities, and it's heartening to know that it's making a difference for businesses like yours. We appreciate your recommendation and your encouragement will remind us to continually enhance Zoko for merchants like you.

5 / 5 Share
Oct. 16, 2023

This is the first time i am writing a review and i truly appreciate their team, the support is just awesome. I am absolutely blown away by Zoko, the Shopify app! The support team is nothing short of amazing - they go above and beyond to ensure every query is addressed promptly and effectively. Their dedication to customer satisfaction truly sets them apart from other WhatsApp tools I've used in the past. The user interface is simply awesome! It's intuitive, clean, and makes navigation a breeze. I love how user-friendly it is, making my experience with Zoko incredibly seamless. Furthermore, the functionality of this app is top-notch. It streamlines the WhatsApp integration process like a dream, making it a valuable addition to any Shopify store. In comparison to other WhatsApp tools, Zoko stands head and shoulders above the rest. It's not just a tool; it's a game-changer. If you're looking for an efficient, user-friendly, and support-rich app, look no further. Zoko is the way to go! Kudos to the Zoko team for creating such an outstanding app!

Store Using app Total reviews Average rating
Harold Electricals About 1 month 5 4.8
Developer Reply

Made our day! Thank you so much for taking the time to write such a detailed and glowing review! It's heartwarming to hear that Zoko has made such a positive impact on your Shopify experience. We've always strived to prioritize customer satisfaction and offer a top-tier product, so it's fantastic to hear that our efforts are resonating with our users. Your feedback not only serves as a testament to our team's dedication but also motivates us to keep pushing the boundaries and improving. Thanks again for choosing Zoko, and we promise to continue delivering excellence!

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