Zoko: WhatsApp for D2C Brands
Power marketing, support, and cart recovery on WhatsApp
Rating
4.8
feedback
353
chart
#1,322
All reviews
Review RSS Feed
Nov. 24, 2022
Zoko is an excellent platform for CRM. It has helped my store alot and has increased our ROI and Brand value to the customers. Zoko team is very helpful and spontaneous at solving any kind of issues.
Nov. 22, 2022
The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive
Nov. 18, 2022
Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.
Nov. 1, 2022
We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!
Thank you for sharing your positive experience with our team and Zoko's WhatsApp Business API service! We're thrilled to hear that you've found value in our offerings and the personalized attention we provide to each of our clients. Nash and the rest of our team are dedicated to ensuring that our partners succeed. Your feedback only reinforces our commitment to excellence. We're excited about the potential our app brings to online businesses, and we're glad you've seen its impact firsthand. Please don't hesitate to reach out if you need further assistance or have any feedback. Thank you for trusting Zoko, and we look forward to continuing to support your business growth! 🚀
Oct. 6, 2022
Nos ha gustado muchisimo, es muy amigable y fácil de navegar. El equipo de servicio está muy pendiente de ti todo el tiempo.
Oct. 5, 2022
App is good. Customer Service team is helpful and responsible. thank you very much zoko. 5 star overall
Sept. 27, 2022
The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business. Overall, It's a great platform.
Sept. 23, 2022
I love this app, very helping our business and customer service. The staff support quick respond and help us to explore/optimize the feature Many feature you can get in this apps and hope can grow more
Sept. 22, 2022
It was a great support for our business. The help they provide is excelent and very kind. They were always willing to help and guide us in the whole process.
Sept. 15, 2022
A great tool to sort out all your customer support needs for your retail website. They have a great support team to help out with any queries & requests. Great job guys!\
Sept. 12, 2022
We are highly satisfied with Zoko services. The app works great. The customer support team is helpful.
Sept. 12, 2022
Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!
Sept. 1, 2022
Extremely satisfied with the app and the complete Zoko Platform. The staff is extremely helpful, Onboarding helped us get the automation, broadcast and all the features running. Highly recommended and constant updates to the App and Platform. This platform is exactly what we were looking for to get the business support to the next level.
Aug. 31, 2022
Zoko is very powerful and not expensive ... amazing service provide it from amazing staff also price is for the service is fair
Aug. 26, 2022
I would like to say, from installing the apps on shopify and then the team brief me on google meet, all are perfect. They pay attention to very details that I may come across, e.g. they speak very slow to make sure I really understand. Also, they check on me several times to see if I am using it well. Though the apps its a bit expensive and i also take some times to consider, it totally worth after using for 1 month and more. Good job !
Aug. 26, 2022
Zoko is very powerful and not expensive! And the costumer service is quite and helpful! Hope that the mobile version will have more function in the future
Aug. 20, 2022
Easy to use and great user experience. The support team is also extremely helpful and fast in resolving any issues.
July 25, 2022
I use this app to integrate my whatsapp account with shopify store. At the beginning I was having some concerns to go for it, because I couldn't see them active in Social media. However after I met the team in an online meeting. everything was clear to me. I have just finished the onboarding 3 sessions which took around 1 month. In this month Zoko team came up with few amazing updates, that to me is a good sign which showed me that they are really active. My best feature 1) Abandoned cart flow 2) Review Flow 3) Broadcasting and Reports 4) Assigning agents 5) active customer Service 6) In chat store - a feature that allows you to share broducts/ adding to cart/ and send them a payment link all with in the chat I hope in the future they will allow us to have more customization in the flows. 100% I will recommend this app for any one who is looking to integrate their shopify store with whatsapp
July 6, 2022
Muy buena aplicación de mensajería, es fácil de usar, cómodo y el soporte siempre de calidad muy buena atención.
June 25, 2022
We are using this app for conversions aswell as for promotional activities. This works amazing and is backed by super helping team. Easy integration and great customer support. Highly recommended :)