Zoko: WhatsApp for D2C Brands
Power marketing, support, and cart recovery on WhatsApp
Rating
4.8
feedback
334
chart
#1,320
All reviews
Review RSS Feed
Sept. 4, 2021
I used this app to help me manage my whatsapp chats, as many customers prefer communication via whatsapp. It is quite technical, but great help is around. Thank you!
Thanks for the kind words and great rating! We are happy to have been of help to you!
Aug. 31, 2021
Best WA Tool from Zoko. Liked the automation feature for Shopify. Helped our customer care team a lot.
Thank you for the positive review! We are glad that you liked the automaton features
Aug. 23, 2021
- Great product by Zoko - Improved my team's efficiency and productivity by leaps and bounds - Very impressed with the hand-holding and after sale service, special regards to Rahul. - Very competitive pricing. - Beautiful user friendly UI & UX 5/5 ratings from team Natural Vibes.
Aug. 10, 2021
I used this app to allow more agents to work on our business account for replying to customers' inquiries. It's a completed WhatsApp CRM tool to manage. Great customer service support from Zoko as well.
July 12, 2021
Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome
Feb. 17, 2021
I stumbled upon Zoko quite randomly, and I've been really happy with their service! Starting with the demo and installation process - the team was super friendly, supportive and hands on. It made the whole process a lot less daunting and very easy. Post installation, the team gave the much needed support to ensure we were onboarded properly and this was really appreciated because not a lot apps do that! We have really enjoyed using the dashboard - super easy to use, we can also keep a track of the chats easily, and have more than one person using the chat! The thing that really impresses me is that the team are constantly innovating, coming up with new features. Anytime we have an issue, they are extremely responsive and their timeliness is commendable. 100% recommend Zoko.
Thank you for trying us out! We are happy that you feel the dashboard is super easy to use. I hope you are seeing benefit from the new features we just released like being able to take reviews on WhatsApp , automatic order updates to customers who message you whatsapp etc.
Feb. 16, 2021
One of the best WhatsApp Automation App. seamless integration with Shopify and works wonders. More than that, The ZOKO team is very friendly and supports promptly and effectively. Cheers to them for this awesome App and their team.
Thanks for the kind words. We are looking forward to giving you more features that will help you benefit from WhatsApp even more.
Feb. 16, 2021
Perfect Whatsapp automation tool. # Automated Team Routing # Excellent UI which makes things smoother. # Plug-N-Play Integration # Quick Replies, Templates, Orders Status Automation # Most Notably friendly team, who responds promptly.
Thank you! Looks like you love all our features :-) . Appreciate that you mention our UI and the smooth experience. We are releasing 2.0 in April , which will make things even zippier!