Zoko: WhatsApp for D2C Brands

It was a great support for our business. The help they provide is excelent and very kind. They were always willing to help and guide us in the whole process.

A great tool to sort out all your customer support needs for your retail website. They have a great support team to help out with any queries & requests. Great job guys!\

We are highly satisfied with Zoko services. The app works great. The customer support team is helpful.

Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!

Extremely satisfied with the app and the complete Zoko Platform. The staff is extremely helpful, Onboarding helped us get the automation, broadcast and all the features running. Highly recommended and constant updates to the App and Platform. This platform is exactly what we were looking for to get the business support to the next level.

Zoko is very powerful and not expensive ... amazing service provide it from amazing staff also price is for the service is fair

I would like to say, from installing the apps on shopify and then the team brief me on google meet, all are perfect. They pay attention to very details that I may come across, e.g. they speak very slow to make sure I really understand. Also, they check on me several times to see if I am using it well. Though the apps its a bit expensive and i also take some times to consider, it totally worth after using for 1 month and more. Good job !

Zoko is very powerful and not expensive! And the costumer service is quite and helpful! Hope that the mobile version will have more function in the future

Easy to use and great user experience. The support team is also extremely helpful and fast in resolving any issues.

The App is just perfect and the customer service is commendable, it's one of the best App I have come across

I use this app to integrate my whatsapp account with shopify store. At the beginning I was having some concerns to go for it, because I couldn't see them active in Social media. However after I met the team in an online meeting. everything was clear to me. I have just finished the onboarding 3 sessions which took around 1 month. In this month Zoko team came up with few amazing updates, that to me is a good sign which showed me that they are really active. My best feature 1) Abandoned cart flow 2) Review Flow 3) Broadcasting and Reports 4) Assigning agents 5) active customer Service 6) In chat store - a feature that allows you to share broducts/ adding to cart/ and send them a payment link all with in the chat I hope in the future they will allow us to have more customization in the flows. 100% I will recommend this app for any one who is looking to integrate their shopify store with whatsapp

Muy buena aplicación de mensajería, es fácil de usar, cómodo y el soporte siempre de calidad muy buena atención.

We are using this app for conversions aswell as for promotional activities. This works amazing and is backed by super helping team. Easy integration and great customer support. Highly recommended :)

This app help our team a lot to to take our business next level. ZOKO's interface is very intuitive and easy to use. It is single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. I really like this app..

Great app with helpful features for whatsapp business integrations, mainly for the newly launched websites/businesses. A REALLY Helpful support team. Great for blast marketing and broadcasts. Need to add certain basic features like multi language chat support with customers. Should allow re arrangement of the list of fixed 'quick replies'. The website is where all the features are available, on the mobile app the options are limited.

This is an amazing app. It allows you to take your customer service to another level. The team is always attentive and very helpful. I recommend it

Zoko is an excellent addition to your E-commerce business flow. Whatsapp conversation with customers will become super easy. They have pre-made workflows for COD confirmation, shipping updates, abandoned cart messages, etc which will make your work easy.. Integration with other apps is also super fast... Lots of features. People working here are also easy to work with!! If it's WhatsApp, You shouldn't look elsewhere

Zoko is a good platform for driving sales and instead of calling every customer you can just text them a confirmation message and let them confirm themself and also the abandoned cart recovery was a success every potential customer was recovered using this option and we could also solve many customer queries with that option

This app is amazing! First of all, the team is very helpful and when you join they have onboarding calls to show you how to set things up. In terms of visibility and marketing, we are pushing this more than our mailers as once you have templates set up its so much quicker and the response is almost instant! The team is very quick and helpful when I have questions and thye easily look in on your backend to see whats going on if things aren't working - ie. If I set something up wrong ;) Highly recommend this app for anyone where Whatsapp is being used by customers frequently.

I have been using this app for 15 days and I have to say it's a really great piece by zoko team. Great job.. few improvements are needed though..but it is still one of the best in the market