Zoko: WhatsApp for D2C Brands for Shopify

Zoko: WhatsApp for D2C Brands

Power marketing, support, and cart recovery on WhatsApp
Rating
4.9
Feedback
399
Reviews
Chart
#291
Shopify

All reviews

5 / 5 Share
Feb. 10, 2022

The best application for perfect messaging. Interact with the customer in a single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. This is ZOKO! It makes your life easier and they have impeccable assistance

Store Using app Total reviews Average rating
Million Italy About 2 months 5 5.0
5 / 5 Share
Feb. 8, 2022

Great experience, They not only helped set up the account but also suggested for getting a green tick which they further helped to process the application behalf of us. Highly recommended.

Store Using app Total reviews Average rating
NutriBears Gummies 10 days 4 5.0
5 / 5 Share
Feb. 1, 2022

The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.

Store Using app Total reviews Average rating
FableStreet 8 months 4 5.0
5 / 5 Share
Jan. 29, 2022

The app works great. I use this app to notify my customers about their orders and for broadcasting promotional messages. Customer support is also good.

Store Using app Total reviews Average rating
RRToolStore 10 days 2 5.0
5 / 5 Share
Jan. 26, 2022

I used this app to get me more connects and leads. This helps me in the same. It would be better if the costs come down for every conversation.

Store Using app Total reviews Average rating
Edifice Travels About 2 months 2 5.0
5 / 5 Share
Jan. 19, 2022

Our daily conversations with customers has been greatly simplified since we started using Zoko. The support is amazing! The app is constantly developing and providing us with more features geared towards increasing sales, which is excellent.

Store Using app Total reviews Average rating
Preggy Plus 4 months 12 4.8
5 / 5 Share
Jan. 12, 2022

Our all customer communication, updates run on Zoko. Very useful. Recommend this for teams managing customer interactions.

Store Using app Total reviews Average rating
Artinci 8 months 6 5.0
5 / 5 Share
Jan. 8, 2022

The best app and amazing support from the team. It works best and can see the result instantly. Easy to stay in touch with the customers.

Store Using app Total reviews Average rating
Putchi 3 months 7 4.9
5 / 5 Share
Jan. 8, 2022

Great App! We can check the messages sent by the customer executive, great for order confirmation and delivery. Love the broadcast feature they offer.

Store Using app Total reviews Average rating
Shopbloom 5 months 2 5.0
5 / 5 Share
Jan. 8, 2022

Have been using this app for about a year in my store. Best app for whats app and a great team behind it with prompt support service. It's a MUST have!

Store Using app Total reviews Average rating
prakritijaipur 11 months 1 5.0
5 / 5 Share
Dec. 26, 2021

We've been using Zoko for the last few weeks. Currently, we use it for abandoned cart nudges, and we've seen an immediate improvement in abandoned cart conversion rates vs only email nudges. Rahul, from the team, has been super responsive and proactive in answering all our queries and guiding us through the various use cases. Thanks for the wonderful experience so far team!

Store Using app Total reviews Average rating
Quirksmith 3 months 14 5.0
Developer Reply

Thank you! Yes, nothing beats cart recovery on WhatsApp. Appreciate the acknowledgment for our teammate Rahul! Lucky to have to such superstar heading our onboarding and support efforts :-)

5 / 5 Share
Oct. 23, 2024

Zoko has been a major asset to my e-commerce business over the past few years. The automation features have made a big difference, helping us streamline tasks and improve efficiency. By integrating WhatsApp with Shopify, it has drastically simplified how we communicate with customers, allowing us to save a lot of time on manual interactions.

Store Using app Total reviews Average rating
LunaMar Over 3 years 5 3.4
Developer Reply

Thanks for the great review! We are glad you love our deep Shopify integration. We hope you will continue to get more benefits as we make the Shopify-WhatsApp integration better!

5 / 5 Share
Dec. 15, 2021

We have been using zoko since 8 months. Zoko has immensely improved our customer interactions on whatsapp and inturn improved the sales. Their customer service team is excellent. They are very open to new suggestions and have been very prompt in deploying new features. We have had very good experience and would strongly recommend Zoko.

Store Using app Total reviews Average rating
Zoof Pets 6 months 6 5.0
Developer Reply

Thanks for the kind review! Glad to know that your sales have improved. That is one thing we focus a lot on, at Zoko.

5 / 5 Share
Dec. 11, 2021

I have used whatsapp with multiple business API provider. but Zoko is one of the best. They have a beautiful product, if you have suggestions on the product and it will help for others also. Definitely they will consider it in the development. One of the finest service to help with your issues at anytime. Kudos to Arjun,Rahul and team! Great Work...

Store Using app Total reviews Average rating
FromIndia.com About 1 month 3 5.0
Developer Reply

Thank you. Great to receive your suggestions and make them available to you and the other merchants. Hope we can continue to provide a great product and great service to you.

5 / 5 Share
Dec. 8, 2021

Sin duda la mejor app para manejar y notificar las ordenes a nuestros clientes por medio de whatsapp api, lo recomiendo ampliamente

Store Using app Total reviews Average rating
Cherlooks Uniformes 20 days 1 5.0
Developer Reply

Muchos Gracias! We are getting quite a lot of interest from your region and its fantastic working with the folks like you. We hope to have a Spanish as well as Portuguese person in our team in the future.

5 / 5 Share
Nov. 26, 2021

It helped me to have professional conversion and update them about their orders in a hazzle free way.

Store Using app Total reviews Average rating
thecubeclub About 2 months 2 5.0
Developer Reply

Thanks of your review! glad we were able to help you organize your whatsapp channel to a professional level

5 / 5 Share
Nov. 1, 2021

Nice Application easy to implement, Good Experience with Zoko Team, I highly recommend people to use it.

Store Using app Total reviews Average rating
Dr. Ortho Store 25 days 1 5.0
Developer Reply

Thanks for the positive review. We look forward to continuing the great experience you are having. :-)

5 / 5 Share
Oct. 30, 2021

So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).

Store Using app Total reviews Average rating
Developer Reply

Thanks for kind words and also special thanks for the suggestion on tasks and the improvement to private notes. We have both in the product map. Will keep you posted on progress

5 / 5 Share
Oct. 26, 2021

It's been 1 year we are using this app, working perfectly with shipping updates, campaigns, chats, up-selling... Kudos to the team, timely assistance is one of the key feature!..

Store Using app Total reviews Average rating
Hotpack Global 9 months 2 5.0
Developer Reply

Thanks for the generous words! We love having you as a customer. :-)

5 / 5 Share
Oct. 26, 2021

I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...

Store Using app Total reviews Average rating
BeSatvik About 1 month 1 5.0
Developer Reply

Special thanks from Abee and Jayesh! So happy to hear that Zoko is being put to great use for your business.

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