Zoko WhatsApp Marketing & Chat
All reviews
Great customer service and support - we needed a few crucial API integrations with other third party providers which was done seamlessly! Our whatsapp channels is a lot stronger today, thanks to Zoko :)
We have been using this app since 2 years now and the results have been great. The customer support team has always helped us resolve any issues or queries. The app also helped us reduce customer grievances and improve our customer feedback score. The app has simplified the workflow between teams and increased productivity. We highly recommend this app.
Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together
The abandoned cart recoveries that we got out of this app was terrific ! We also found some useful workflows for some exception cases. Over all highly recommended !
This is the BEST one I've used till date. They got me a green tick on whatsApp within a day. And all the functionalities are wonderful. They have a SUPERB team that is accessible and helps you resolve any issues within minutes. I highly recommend this for anyone who wants automation through WhatsApp.
We have tried at least 5 different companies for WhatsApp Api and non of them comes close to Zoko in functionality. If WhatsApp is a popular communication medium in your region give Zoko a try, you wont be disappointed with the results! P.s great customer service!
THANKS ZOKO, TREMENDOUS SERVICES, THEY DELIVERED WHAT THEY HAVE NOT PROMISED, HOPE TO WORK WITH YOU FOR LONG TERMS, LIKE VERY LOOOONG
The best application for perfect messaging. Interact with the customer in a single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. This is ZOKO! It makes your life easier and they have impeccable assistance
Great experience, They not only helped set up the account but also suggested for getting a green tick which they further helped to process the application behalf of us. Highly recommended.
The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.
The app works great. I use this app to notify my customers about their orders and for broadcasting promotional messages. Customer support is also good.
I used this app to get me more connects and leads. This helps me in the same. It would be better if the costs come down for every conversation.
Our daily conversations with customers has been greatly simplified since we started using Zoko. The support is amazing! The app is constantly developing and providing us with more features geared towards increasing sales, which is excellent.
Our all customer communication, updates run on Zoko. Very useful. Recommend this for teams managing customer interactions.
The best app and amazing support from the team. It works best and can see the result instantly. Easy to stay in touch with the customers.
Great App! We can check the messages sent by the customer executive, great for order confirmation and delivery. Love the broadcast feature they offer.
We've been using Zoko for the last few weeks. Currently, we use it for abandoned cart nudges, and we've seen an immediate improvement in abandoned cart conversion rates vs only email nudges. Rahul, from the team, has been super responsive and proactive in answering all our queries and guiding us through the various use cases. Thanks for the wonderful experience so far team!
Thank you! Yes, nothing beats cart recovery on WhatsApp. Appreciate the acknowledgment for our teammate Rahul! Lucky to have to such superstar heading our onboarding and support efforts :-)
Zoko has been a major asset to my e-commerce business over the past few years. The automation features have made a big difference, helping us streamline tasks and improve efficiency. By integrating WhatsApp with Shopify, it has drastically simplified how we communicate with customers, allowing us to save a lot of time on manual interactions.
Thanks for the great review! We are glad you love our deep Shopify integration. We hope you will continue to get more benefits as we make the Shopify-WhatsApp integration better!
We have been using zoko since 8 months. Zoko has immensely improved our customer interactions on whatsapp and inturn improved the sales. Their customer service team is excellent. They are very open to new suggestions and have been very prompt in deploying new features. We have had very good experience and would strongly recommend Zoko.
Thanks for the kind review! Glad to know that your sales have improved. That is one thing we focus a lot on, at Zoko.
I have used whatsapp with multiple business API provider. but Zoko is one of the best. They have a beautiful product, if you have suggestions on the product and it will help for others also. Definitely they will consider it in the development. One of the finest service to help with your issues at anytime. Kudos to Arjun,Rahul and team! Great Work...
Thank you. Great to receive your suggestions and make them available to you and the other merchants. Hope we can continue to provide a great product and great service to you.
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