Zoko WhatsApp Marketing & Chat for Shopify

Zoko WhatsApp Marketing & Chat

Power marketing, support, and cart recovery on WhatsApp
Rating
4.9
Feedback
451
Reviews
Chart
#301
Shopify

All reviews

5 / 5 Share
Oct. 30, 2021

So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).

Store Using app Total reviews Average rating
Developer Reply

Thanks for kind words and also special thanks for the suggestion on tasks and the improvement to private notes. We have both in the product map. Will keep you posted on progress

5 / 5 Share
Oct. 26, 2021

It's been 1 year we are using this app, working perfectly with shipping updates, campaigns, chats, up-selling... Kudos to the team, timely assistance is one of the key feature!..

Store Using app Total reviews Average rating
Hotpack Global 9 months 2 5.0
Developer Reply

Thanks for the generous words! We love having you as a customer. :-)

5 / 5 Share
Oct. 26, 2021

I use this app like 90% out of 20 Hours day. Life Saver and an Impression Creator. Team People like Abbee and Jayesh are true Ambassadors. It puts a conversation with a customer into such an ease that doing business is super smooth... I recommend this to all MSME's... Way to Go ZOKO... Zoko, Taali Thoko...

Store Using app Total reviews Average rating
BeSatvik About 1 month 1 5.0
Developer Reply

Special thanks from Abee and Jayesh! So happy to hear that Zoko is being put to great use for your business.

5 / 5 Share
Oct. 22, 2021

It's a very useful App, the support team is also excellent. This app covers all the automations and provides various other solution which is very helpful in customer engagement and post purchase communication.

Store Using app Total reviews Average rating
ALANNA About 1 month 8 5.0
Developer Reply

thanks! we are very encouraged by the response you are getting for your post purchase communication. We are adding specific triggers like being able to send customer messages based on what product the customer has bought. will announce soon

1 / 5 Share
Oct. 6, 2021

Signed up. Waited for days and weeks to get registered but nothing happened. Was so excited but in the end.......So sad.

Store Using app Total reviews Average rating
Picket&Rail Megastore 15 days 1 1.0
Developer Reply

Hi we would love to have you as a customer. We have tried to contact you via both the contact options you have provided - WhatsApped you at: +65 66439660 - Called you at: +65 66439660 - emailed you at: [email protected] Feel free to reach us on whatsapp at wa.me/917306017571 or email at [email protected] . Looking forward to hear from you and help you get started.

5 / 5 Share
Sept. 21, 2021

ZOKO team is far the best help in terms of onboarding and support. Highly recommend using their service!

Store Using app Total reviews Average rating
NUI Cosmetics 5 days 1 5.0
Developer Reply

Thanks for the positive words! We hope you do a lot of selling on WhatsApp using Zoko!

5 / 5 Share
Sept. 7, 2021

Me ha gustado mucho el trabajo del equipo de Zoko y la agilidad con que solucionan los inconvenientes, han crecido mucho en este tiempo y no cambiaria de proveedor.

Store Using app Total reviews Average rating
Eatsy Market 6 months 5 5.0
Developer Reply

Muchos Gracias Amigos!

5 / 5 Share
Aug. 31, 2021

Best WA Tool from Zoko. Liked the automation feature for Shopify. Helped our customer care team a lot.

Store Using app Total reviews Average rating
RAS Luxury Oils 5 months 3 5.0
Developer Reply

Thank you for the positive review! We are glad that you liked the automaton features

5 / 5 Share
Aug. 23, 2021

- Great product by Zoko - Improved my team's efficiency and productivity by leaps and bounds - Very impressed with the hand-holding and after sale service, special regards to Rahul. - Very competitive pricing. - Beautiful user friendly UI & UX 5/5 ratings from team Natural Vibes.

Store Using app Total reviews Average rating
Natural Vibes 2 months 5 5.0
5 / 5 Share
Aug. 10, 2021

I used this app to allow more agents to work on our business account for replying to customers' inquiries. It's a completed WhatsApp CRM tool to manage. Great customer service support from Zoko as well.

Store Using app Total reviews Average rating
Baba E Shop 19 days 4 5.0
5 / 5 Share
July 12, 2021

Best whatsapp CRM tools out there. handles all our use cases pretty well. also the customer support is awesome

Store Using app Total reviews Average rating
Chemist at Play 25 days 3 5.0
5 / 5 Share
March 9, 2021

One of the essential applications to operate a profitable and automated business and additions. Very helpful for customer relations. Their support is excellent as well, they assisted me and helped solve my doubts. It's a musthave app for sure.

Store Using app Total reviews Average rating
Toodlegram Pvt.Ltd. 27 days 1 5.0
5 / 5 Share
Feb. 16, 2021

One of the best WhatsApp Automation App. seamless integration with Shopify and works wonders. More than that, The ZOKO team is very friendly and supports promptly and effectively. Cheers to them for this awesome App and their team.

Store Using app Total reviews Average rating
Green Soul Ergonomics 17 days 3 5.0
Developer Reply

Thanks for the kind words. We are looking forward to giving you more features that will help you benefit from WhatsApp even more.

5 / 5 Share
Feb. 16, 2021

Perfect Whatsapp automation tool. # Automated Team Routing # Excellent UI which makes things smoother. # Plug-N-Play Integration # Quick Replies, Templates, Orders Status Automation # Most Notably friendly team, who responds promptly.

Store Using app Total reviews Average rating
Juicy Chemistry About 23 hours 9 5.0
Developer Reply

Thank you! Looks like you love all our features :-) . Appreciate that you mention our UI and the smooth experience. We are releasing 2.0 in April , which will make things even zippier!

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