Zoko: WhatsApp & Instagram CRM

June 5, 2025

Absolutely loving Zoko! This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming. A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful. One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed. If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

May 26, 2025

10/10 would highly recommend

May 16, 2025

The platform is excellent and user-friendly.The support team has never refused to help and has been consistently patient in addressing all our queries. Whenever we came up with new ideas or needed to streamline our processes, their support was always prompt and helpful. While there are a few process-related shortcomings, the team has been proactive in addressing the feedback we've shared. Overall, our team has had a positive experience, and we’re hopeful that this platform will continue to support us in achieving even greater success.

May 16, 2025

Its a excellent automation toll to get connected with your customers, have been using it for last 2 months. the main USP of this CRM is its so user friendly. I highly recommend the same to everyone.

April 22, 2025

Lifesaver for Our Small Team! I absolutely love anything that makes my life easier — and Zoko has been a total game-changer! It's not just about the sales flow and shipping (which it handles beautifully), but also the little things like leaving notes for my team. As a small team juggling a lot, this has really helped us stay organized and manage our workflow more efficiently. Huge shoutout to the Zoko team, especially Nishant — his patience with my sometimes-wonky WiFi network has been incredible. I really appreciate how they’re always ready to hop on a call and help out. Amazing service and support. Highly recommend!

April 17, 2025

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.

March 27, 2025

We’ve been using ZOKO since August 2024, and it has significantly improved our customer interaction process. The chatbot features have been incredibly helpful in streamlining our responses and handling basic customer queries efficiently. This has not only saved us time but also ensured that our customers receive quick and accurate answers. The ZOKO team is really helpful. They are highly responsive and always resolve any issues or queries as soon as possible. Their support is reliable, and it’s clear they genuinely care about providing a seamless experience.

March 26, 2025

We have been using Zoko, and it has been a seamless experience. The platform’s user-friendly interface makes navigation effortless, and the support team is always prompt and helpful. From automation to customer engagement, Zoko has streamlined our operations, making it an invaluable tool for our business.

March 26, 2025

The return on investment (ROI) with this app has been outstanding! Customer support is consistently prompt, professional, and extremely helpful whenever any issues arise. They go above and beyond to ensure a smooth experience. The app makes it easy to automate various aspects of your business, including messaging, AI bots, and checkout abandonment recovery. With the potential to see a 5-10x ROI, it’s definitely worth trying for anyone seeking growth. I've been using this service for over a year, and I couldn't be more satisfied!

March 26, 2025

ZOKO has been a game-changer for our WhatsApp marketing at Love of India! Their custom flow automation has helped us engage customers better and drive more conversions. The platform is user-friendly, and their support team is always responsive and helpful. Highly recommend ZOKO for any brand looking to scale their WhatsApp marketing efforts!

April 29, 2025

Ottima app che converte in modo sensazionale. Servizio clienti gentile ed efficiente. Hanno creato dei flow fantastici per noi, sono davvero oltre ogni aspettativa. Consigliatissima!

March 24, 2025

Zoko has been instrumental in improving our sales significantly. We have seen a very high uptick in revenue from abandoned cart recovery and a highly reduced number in terms of COD rejections. Highly recommend it.

March 19, 2025

"Zoko has significantly streamlined our operations and improved our customer interactions. The platform is easy to navigate, and the automation capabilities are impressive. The custom flow options have allowed us to tailor the platform to our specific needs, resulting in a more efficient and effective business."

March 14, 2025

We have been using ZOKO for the past two years, and we have done a lot of automation which has helped us immensely. Team members like Chandu,Arpit, Aaquib, and Rahul are superb and intelligent individuals who assist us immediately if we encounter any issues in the automation process. We are expecting many more features moving forward.

March 13, 2025

Zoko is extremely good with all necessary options for each business. Highly Recommended.

March 13, 2025

Realmente hay un antes y un después de instalar Zoko en nuestra tienda. Zoko nos permite seguir el historial de conversaciones de cada uno de nuestros clientes, anteriormente perdíamos muchos hilos de conversación con whatsapp. Adicionalmente permite automatizar mensajes como solicitudes de reseñas, seguimientos de envío y un largo etc. La ventana de gestión de Zoko nos permite ver de un vistazo rápido con que cliente estamos tratando, su historial de conversaciones, pedidos y etiquetas. Es un CRM imprescindible. Adicionalmente el servicio técnico tiene una profesionalidad intachable. Altamente recomendable.

March 13, 2025

I've been using Zoko and it performed well for our customers. Specifically, the support is top notch, I've never seen anywhere else.

March 13, 2025

Fantastic App and Exceptional Support! Zoko has been a game-changer for my Shopify store! The messaging app has seamlessly streamlined how I communicate with my customers, enabling fast and efficient responses that have significantly boosted customer satisfaction. What truly sets Zoko apart is their stellar customer support. Every time I’ve had a question or needed assistance, their team has gone above and beyond to help. It’s rare to find an app that combines top-notch functionality with such dedicated service. Highly recommend Zoko for any Shopify store owner looking to elevate customer communication. It’s worth every penny!

March 13, 2025

Very good apps with goods features. The onboarding is also very easy and the support is excellent.

March 12, 2025

Zoko has completely transformed the way we use WhatsApp for our business! The automation features have saved us hours of manual work, making order processing, customer engagement, and marketing seamless. But the best part? Their support team is incredible! Always quick to respond and super helpful whenever we need assistance. If you're looking for a reliable WhatsApp solution with top-notch support, Zoko is the way to go!