All reviews

Rating Breakdown

  • 5
    89% (164 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (7 ratings)
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5 / 5 Share

May 10, 2022

Zoko has really helped our website grow in sales and reach. It is an easy solution to automate your website and make it a hassle free process for the customers as well as business owners. It's features like abandon cart email, whatsapp broadcasts and segments has helped us reach our target audience.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

I have been using this app for 15 days and I have to say it's a really great piece by zoko team. Great job.. few improvements are needed though..but it is still one of the best in the market

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2022

We have been using ZOKO for our handloom business based in India for more than a year now & I must take this opportunity to pen down that the team is amazing. they have been able to address all concerns immediately & have been the go-to guys for our communication solutions. The response time is short helping us resolve our concerns which is essential in building a customer focussed approach. Thank you again & we value our partnership immencely.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Heard about this App by Zoko from a friend. I was sold as soon as I spoke to one of their customer representatives. Every person on their team is super helpful living up the the ethos of building a customer centric application. They are the most helpful and dependable when you need them the most for queries around customer relationship management, marketing etc. The best part is, they are highly invested in building this business and keep offering new solutions unlike other brands who build mindlessly. It's been a pleasure working with Zoko.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

We have been using ZOKO to streamline our Whatsapp processes. It's been a smooth sail in last 6 months. Their was a proper hand-holding for our business manager verification till whatsapp number verification. best part is that team ZOKO is one message away on whatsapp. Thank you once again.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

We have been using Zoko at Flexnest for approx 1.5 months now and it's amazing to see how helpful the team and the product has been. Especially with their abandon cart flow we have been able to recover 50% of lost revenue consistently. Amazing and a must have app for all upcoming D2C brands

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Wonderful app and wonderful customer service. Team is very active on solving critical queries and building awesome features. Zoko adds a lot of value to our brand with its whatsapp messaging service

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Great customer service and support - we needed a few crucial API integrations with other third party providers which was done seamlessly! Our whatsapp channels is a lot stronger today, thanks to Zoko :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

We have been using this app since 2 years now and the results have been great. The customer support team has always helped us resolve any issues or queries. The app also helped us reduce customer grievances and improve our customer feedback score. The app has simplified the workflow between teams and increased productivity. We highly recommend this app.

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

March 14, 2022

Excellent app and even better customer service. Thank you so much for all the assistance and look forward to working together

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2022

The abandoned cart recoveries that we got out of this app was terrific ! We also found some useful workflows for some exception cases. Over all highly recommended !

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2022

This app is amazing, it will connnect to your own whatsapp line and manage incoming messages with multiple agents and the best of all is that it is deeply connected with shopify being able to send all ecommerce notifications thru your own whatsapp!!! And the support is the best, they will meet with you any day you want to set every message and features from their amazing app. Thank you so much for developing this app!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 8, 2022

This is the BEST one I've used till date. They got me a green tick on whatsApp within a day. And all the functionalities are wonderful. They have a SUPERB team that is accessible and helps you resolve any issues within minutes. I highly recommend this for anyone who wants automation through WhatsApp.

Store

Sochu

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2022

We have tried at least 5 different companies for WhatsApp Api and non of them comes close to Zoko in functionality. If WhatsApp is a popular communication medium in your region give Zoko a try, you wont be disappointed with the results! P.s great customer service!

Store

REGEN

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 4, 2022

Very useful app for ecommerce business. All social media under one platform for chatting with customer made it ease of operation. This is worth for business.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

THANKS ZOKO, TREMENDOUS SERVICES, THEY DELIVERED WHAT THEY HAVE NOT PROMISED, HOPE TO WORK WITH YOU FOR LONG TERMS, LIKE VERY LOOOONG

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

I usually dont leave reviews, but I didn't want to pass up the opportunity to do so because ZOKO is the best technological application that we have used to maximize the Shopify ecosystem. ZOKO's interface is very intuitive and easy to use, and it also has many very interesting features if your online store is on Shopify (i.e. place orders, track shipments, cancel items, among many others). In addition, the ZOKO team is totally open to developing new features so that we all benefit from the new capabilities. If you want to use the app not just for customer support, but to truly increase conversion rate, ZOKO is the ideal tool for you!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

The best application for perfect messaging. Interact with the customer in a single platform, have multiple users to reply to messages and an intuitive application with excellent functionality. This is ZOKO! It makes your life easier and they have impeccable assistance

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Super supportive team and super efficient app. If you have whatsapp api, then the entire setup takes few minutes and the crucial campaigns like abandoned cart start going out within no time.

Store

Zymrat

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Great experience, They not only helped set up the account but also suggested for getting a green tick which they further helped to process the application behalf of us. Highly recommended.

Using app

Over 1 year

Total reviews

4

Average rating

5.0