Zoko: WhatsApp for D2C Brands

Our experience with Zoko has been exceptional. The platform has significantly streamlined our workflow and made our day-to-day operations much more efficient. A special thanks to our onboarding manager, Mr. Aaquib, whose guidance has been perfect he is always available to help and ensures everything runs smoothly.

We’ve been using Zoko WhatsApp API integrated with our Shopify store, and it has significantly improved our customer communication and order management. The platform makes it very easy to send automated order confirmations, follow-ups, and promotional messages, which has helped us streamline operations and save a lot of time. The interface is user-friendly, and the automation features are especially useful for handling high order volumes efficiently. Customer support is also responsive and helpful whenever needed. Overall, Zoko has been a great tool for boosting engagement, improving customer experience, and increasing conversions through WhatsApp. Highly recommended for any Shopify business looking to scale with WhatsApp marketing and automation.

We’ve been using Zoko for WhatsApp automation, and the impact on our ROI has been incredible. From automated campaigns to seamless customer engagement, Zoko has completely transformed how we communicate with our audience. The platform makes it easy to send targeted messages, recover abandoned carts, and provide instant support — all of which have significantly boosted our conversions. What we love the most is how personalized and efficient the automation feels. It doesn’t come across as robotic, which helps maintain a genuine connection with customers while scaling operations. If you’re looking to turn WhatsApp into a serious revenue channel, Zoko is a game-changer. Highly recommended for any brand that wants to drive engagement, increase sales, and maximize ROI effortlessly.

I’ve been using Zoko for managing our WhatsApp communication with customers, and honestly, the experience has been excellent. The system itself is powerful and helps us streamline conversations and improve response time. But what really stands out is the customer service. Muzaina has been incredibly supportive throughout the process—always responsive, helpful, and genuinely committed to solving any issue quickly. It makes a huge difference working with someone who truly cares about your business. Whenever we had questions or needed assistance, Muzaina and the team were there, making everything smooth and stress-free. Highly recommended for any business looking to scale their WhatsApp communication with strong support behind it.

We have had a great experience with Zoko. Using Zoko's services, we have been able to interact with our customers through WhatsApp in a very efficient manner. The onboarding was very smooth. Zoko's team is very proactive in answering queries. They understand different e-commerce use cases and advise accordingly. I would highly recommend them to other Shopify stores as well.

Really smooth experience with Zoko so far. It’s made WhatsApp marketing and customer communication much easier for us, and the abandoned cart retargeting has worked really well — we’ve seen a clear boost in recoveries. Big shoutout to Nishant and the team for the super seamless onboarding — everything was quick and hassle-free. Definitely recommend if you’re looking to scale on WhatsApp.

The customer service of the team is very good. They understand your issue and provide solution that will cater to your requirement.

The Zoko team was incredible! One of the best support teams we've ever seen, they always help us with everything as quickly as possible, and the platform is very user-friendly.

Amazing service and product...highly recommended Specially Customer care is very coperative.

We have been using zoko for a few months now and I must say its amazing. Especially the team - Aaquib has been extremely helpful, going above and beyond to provide us with prompt response and support. I can't recommend zoko enough!

The most incredible app that integrates so well with Shopify. Our customers love being kept up to date with their shipping progress. The Zoko team offers the best one on one support too - they have a solution for everything and always make time for you. Highly recommend using Zoko for your business.

We’ve had a very positive experience with Zoko so far. The onboarding process was smooth, and their team was extremely supportive. They took the time to answer all my questions and made sure everything was properly set up. Since implementing Zoko, our WhatsApp conversations have become much more organized and efficient. The integration with Shopify works very well, and the overall usage has been simple and reliable for our daily operations. It has definitely improved the way we communicate with our customers. I’m very happy with the results and would confidently recommend Zoko to other Shopify store owners.

Very nice and powerful tool, with very good onboarding & assistance.

The service is amazing thanks to Muzaina Tasneem for helping out at every step. The ai does most of the work the team loves it

The app is great and really easy to use. We are getting better results with WhatsApp than with traditional email marketing. It's a great tool to recover abandoned checkouts. Also, the team has been very helpful with the installation and support.

I recently started using Zoko and its a very useful software. My customer interactions and management has got so much easier as im able to send order and address confirmation messages, in transit and delivery messages, ask for ratings from the customer, and especially the abandoned cart messages - all automatically. Its been so convenient. And i want to specially acknowledge the support team and my relationship manager Muzaina, for their hard work they put in to make sure all my flows and messages are going right. I was in double mind about choosing interact or zoko and and finally chose to go ahead with zoko because i loved the support they have. Highly recommeded app for any growing business for sure!

Very good product and great support. They helped me with initial setup and even quickly added an extra language that was not available for the bots. Also helped me with support and settings later after starting to use, so it's not limited to once and they don't ignore you after you subscribe. Very good if you don't have the knowledge for settings or the time to do them by yourself.

We’ve been using Zoko for Flurr, and it has significantly streamlined our WhatsApp communication. From order updates to customer support and broadcast campaigns, everything is much more organized and efficient. What truly stands out is their team, which is extremely supportive, responsive, and always ready to help whenever we need assistance. Whether it’s technical guidance or quick troubleshooting, their support has been reliable. Overall, Zoko has been a valuable partner in scaling our WhatsApp operations at Flurr. Highly recommended for growing D2C brands.

Just the best app ever!! Super efficient with great ROI results. Zoko's customer support is brilliant and their team are always ready to help and talk you through everything.