Zoko: WhatsApp for D2C Brands

I've changed from another WA API to Zoko & its been the best decision!. First in terms of the tool I find it game-changer, very straightforward and easy to navigate. I was looking to be able to answer directly to my clients only when its needed and automatize the rest; well, not only you can do that, but also train it to get more used to your brand's tone of voice and I find that crucial for my small business looking to scale. The help you receive in the onboarding process is priceless, the team is open to help with everything and dedicate time to explain step by step. They help me migrate, connect to meta, and build everything I need to get it up and running very quickly.

We’ve been using Zoko for some time now, and the interface is super easy to use. And the support is also amazing. If you are thinking for a whatsapp software you should definitely give this a shot

Zoko has made it incredibly easy for us to integrate WhatsApp and Instagram with our business and communicate seamlessly with our customers. It’s a powerful retention tool — the automation features have really helped us streamline follow-ups and improve repeat purchases. A special mention to their amazing team: Chandu and Arpit were fantastic during onboarding, and Nishant has been super helpful in setting up our flows. Highly recommend Zoko to any brand looking to level up customer engagement!

I have been using the Zoko for a few months and I am really happy with their services. Not many WhatsApp business providers have the features that Zoko provides. Also, they help you every step of the way, whether it's account verification or sending broadcasts. Keep up the good work.

I’ve been using Zoko for my business, and the experience has been outstanding. What truly sets Zoko apart is their customer service. Every time I reached out with a doubt or technical issue, their team responded quickly, politely, and with complete clarity. They don’t just give generic answers they actually understand the problem, guide you step by step, and make sure everything is working smoothly before closing the conversation. Their support team is patient, knowledgeable, and genuinely committed to helping businesses succeed. Whether it’s WhatsApp automation, setting up workflows, or resolving small glitches, Zoko’s customer support team makes the entire experience smooth and effortless. A special Thanks Team (Aaquib Garu, Chandu Garu)

The team has been incredibly supportive in setting up the app and sharing valuable tips to grow the business. As we enter the era of WhatsApp marketing, expectations for ROI are high, and so far, Zoko proves to be the right tool for the job.

Extremely happy with their service.

I’m extremely happy with my experience using Zoko. The interface is clean, intuitive, and far better than any competitor I’ve tried. Their support team is also excellent, every doubt I had was resolved quickly and clearly, and I genuinely feel I made a great decision choosing Zoko. I’ve already built custom flows and an automated AI chat that communicates seamlessly with customers. A special mention to Ben Thomas, who patiently guided me through the entire setup. After multiple sessions, I can confidently say he is exceptionally good at what he does. Overall, Zoko has made my workflow much easier, and I’ll definitely continue using it. Highly recommended!

Zoko is a powerful and easy-to-use WhatsApp marketing tool. It helps businesses send broadcasts, automate messages, manage customers, and connect Shopify for order updates. The interface is simple, the delivery rate is high, and support is quick. Overall, it’s great for boosting sales and improving customer communication.

Very easy to install Zoko for my company, and the customer service is extremely efficient and very attentive to all my requests. I recommend Zoko for implementing an automated way to send WhatsApp messages to your customers.

Great App

We’ve been using Zoko as our WhatsApp partner and I highly recommend it. The customer service team at Zoko has been excellent — responsive, efficient, and always ready to help. The app itself is straightforward and easy to use, making day-to-day communication smooth and hassle-free. So far, our experience has been very positive, and there have been several instances where the team went above and beyond to resolve issues and support us. Truly a reliable and customer-focused partner!

Loved the entire experience of using ZOKO, Nishant helps me to resolve small to big issues

Zoko has turned out to be a savior for us. We have been receiving tons of messages on WhatsApp and we were looking for a reliable service that is deeply integrated with Shopify, handle chats and give us option to have multiple agents login and respond to queries with the option to automate responses. Zoko has it all. The team is very cooperative and creating flows for us where ever needed. Our customer experience has improved after we implemented Zoko and we look forward to working with them on a long term basis.

Zoko has been an excellent solution for managing our WhatsApp-based communication and sales processes. The platform is intuitive, reliable, and feature-rich. The automation tools, order notifications, and customer segmentation have significantly improved our efficiency and conversion rates. Their support team is very responsive and always ready to assist. Overall, Zoko has helped us streamline operations and deliver a better customer experience.

One of the best app i have integrated for scaling and especially when it comes to the customer notifications regarding the order updates and flows works perfectly for my business. the abandoned recovery flows also helping the business very well. I would love to recommend ZOKO to anyone who is really starting out and the team is always there to assist you with your needs.

Zoko has been an absolute game-changer for us! As a small business trying to scale, having a reliable and efficient WhatsApp commerce and customer engagement tool is crucial. Zoko makes everything so seamless — from managing conversations to sending updates and automating workflows. The interface is easy to use, and their support team is super responsive. Highly recommend to any growing business looking to level up their customer communication!

We’ve been using Zoko for some time now, and it’s been working amazingly for us! The platform makes it super easy to manage broadcasts, automate customer replies, and track engagement in real time. Highly recommend it to any brand looking to scale their WhatsApp marketing efficiently!

HAVE BEEN USING THE ZOKO FOR WHATSAPP BRODCASTS AND ABANDONNED CHECKOUT RECOVERY , VERY HELPFUL . ALSO THE TEAM IS VERY SUPPORTIVE AND AVAILABE ONE MESSAGE AWAY . REALLY GLAD THAT I CHOSE ZOKO .

I am using zoko for the last 3 months and it is working nicely. I am yet to fully explore the potential but it is amazing. It is easy to use and the support is amazing.