All reviews

Rating Breakdown

  • 5
    89% (164 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (7 ratings)
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5 / 5 Share

Feb. 4, 2022

We have used Zoko for some time now and what we like best is their amazing customer service. The onboarding is just so smooth and their team is readily available to guide. Highly recommended!

Store

TintBox

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

The proactiveness of team and the support that they provide:) They are ready to take in feedbacks and implement the add on features as well.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Amazing app, amazing support team ! Always there to help us with any query that we have. Sometimes even responded at midnight. Highly recommended

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Really love their support team. The platform is well equipped with a lot of useful features for my Shopify store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Great App! I used this app to manage our WhatsApp chats and send abandoned cart notifications. It has a good UI, and it's very easy to set up new templates and create automation flows. The support is fantastic! The app is constantly developing and providing us with more features, which is excellent.

Using app

3 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

The app works great. I use this app to notify my customers about their orders and for broadcasting promotional messages. Customer support is also good.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

I used this app to get me more connects and leads. This helps me in the same. It would be better if the costs come down for every conversation.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Our daily conversations with customers has been greatly simplified since we started using Zoko. The support is amazing! The app is constantly developing and providing us with more features geared towards increasing sales, which is excellent.

Using app

About 2 years

Total reviews

11

Average rating

4.7

5 / 5 Share

Jan. 19, 2022

The support team is Very Helpful! They are improving their product day by day and their onboarding process is also very smooth.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

This app fits our use-case perfectly! It's super easy to share information about items with customers, send them a link to the checkout, create automation flows, and so much more. The interface is easy to use and intuitive, having some smart user experience choices. The support team is hands-on and responds quickly. They really take the time to understand your problems and go out of their way to help you succeed. This a great attitude! We didn't even know such a neat tool existed until we stumbled upon it, which brought our business operations to the next level. Thanks a lot, guys!!

Store

CoLogic

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Our all customer communication, updates run on Zoko. Very useful. Recommend this for teams managing customer interactions.

Store

Artinci

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Superb app, with great new features being launched almost every month. We've used them for customer conversations across the entire business. Very helpful service from the customer success teams too.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

The best app and amazing support from the team. It works best and can see the result instantly. Easy to stay in touch with the customers.

Store

Putchi

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 8, 2022

Great App! We can check the messages sent by the customer executive, great for order confirmation and delivery. Love the broadcast feature they offer.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Have been using this app for about a year in my store. Best app for whats app and a great team behind it with prompt support service. It's a MUST have!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

We have been using Zoko since 2 months. This has enabled us in reaching out to our customers conveniently and sending them details about our products. Zoko team has been giving great support throughout!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 6, 2022

At first, it was a little difficult to understand, but as and when we started using it we realized how powerful and easy it was to send automatic messages. The templates are very easy to set and the broadcast is the best feature. It helped us in reviving old customers who had not placed an order recently. If there were 6 stars I would have definitely given 6. Thanks a lot to the ZOKO Team for making this app.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

Good platform to be in touch with the customers and for other professional benefits, Quick replies too.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2021

We've been using Zoko for the last few weeks. Currently, we use it for abandoned cart nudges, and we've seen an immediate improvement in abandoned cart conversion rates vs only email nudges. Rahul, from the team, has been super responsive and proactive in answering all our queries and guiding us through the various use cases. Thanks for the wonderful experience so far team!

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you! Yes, nothing beats cart recovery on WhatsApp. Appreciate the acknowledgment for our teammate Rahul! Lucky to have to such superstar heading our onboarding and support efforts :-)

5 / 5 Share

Dec. 15, 2021

We have been using zoko since 8 months. Zoko has immensely improved our customer interactions on whatsapp and inturn improved the sales. Their customer service team is excellent. They are very open to new suggestions and have been very prompt in deploying new features. We have had very good experience and would strongly recommend Zoko.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the kind review! Glad to know that your sales have improved. That is one thing we focus a lot on, at Zoko.