Zoko: WhatsApp for D2C Brands

1-1 customer service as never seen before. I've never experienced such a customized one-to-one customer service like this. Also, they are developing an app with great potential. I would recommend for stores that need to automatize their sales machine through WhatsApp.

Very excellent for everything such as technical support, after sale everything is good especially Mr. Rahul.

"Aaquib has excellent skills and provided clear, effective training on how to use the Zoko app. His guidance made the learning process smooth and easy."

hii,, i am very satisfied with zoko. one of the staff guided me to do all the automations and broadcast.

La mejor app de su segmento por mucho, incluso siendo que el soporte es segun horario de la india, se esmeraron en buscar tiempo para ayudarme, no dudes en usar sus servicios es de lo mejor

Great experience so far. We have automated much of our ecommerce customer fronts like order confirmations, catalogue orders, and abandoned checkouts with their flows feature. Zoko has not just helped us to work with a lower headcount but at the same time it has increased our customer response time and overall customer buying experience / journey. Their team is highly cooperative, committed, and ease to work with. Keep it up!

Hi There! We’ve been using Zoko with great satisfaction! From the integration process to everyday use, the experience has exceeded our expectations. What impressed us the most is their customer support — even on weekends, they respond quickly, take ownership, and offer solution-oriented assistance. It’s a well-designed, user-friendly platform backed by a dedicated team. Highly recommended!

Excellent App for WhatsApp Sales & Automation We've had a great experience using Zoko so far. It has helped us confirm more orders, especially on WhatsApp, and made the order confirmation process much easier for our customers. The automation tools have saved us time, improved our response rates, and significantly boosted overall engagement. We particularly appreciate the flexibility of the custom workflows — they’re powerful and allow us to adapt the platform to suit our specific operational needs. The Zoko support team has also been consistently helpful and responsive. The only issue we encountered was with inventory syncing — around half of our in-stock products on the website appeared as out of stock on the WhatsApp platform. This made integration a bit of a challenge initially. However, aside from that, everything has worked smoothly. Highly recommended for businesses looking to streamline WhatsApp communication and improve sales conversions.

Zoko has absolutely exceeded our expectations. Our customer service has improved tenfold and we are seeing a much higher ROAS compared to our email marketing. The interface is easy to use and the customer service, particularly from our agent Benn, has been outstanding. We can't wait to continue our Zoko journey and see where it takes us.

Absolutely loving Zoko! This app has honestly changed how I do business — and I’m not even finished setting up all the features yet! The possibilities feel endless, and everything just works so well. The dashboard is super easy to use and really straightforward, which makes everything feel less overwhelming. A huge shoutout to Nishant, who has been incredible with onboarding and support. Honestly, the whole support team has been amazing — quick to reply and always helpful. One of my favourite parts is how Zoko automates abandoned checkout messages, order confirmations, and tracking links — all through WhatsApp. In South Africa, WhatsApp is essential for business, and Zoko just makes it all flow so smoothly. The built-in AI tools are also super handy and help in ways I didn’t even realise I needed. If you’re unsure, just give the free trial a go. I was hooked within days. Highly recommend!

10/10 would highly recommend

The platform is excellent and user-friendly.The support team has never refused to help and has been consistently patient in addressing all our queries. Whenever we came up with new ideas or needed to streamline our processes, their support was always prompt and helpful. While there are a few process-related shortcomings, the team has been proactive in addressing the feedback we've shared. Overall, our team has had a positive experience, and we’re hopeful that this platform will continue to support us in achieving even greater success.

Its a excellent automation toll to get connected with your customers, have been using it for last 2 months. the main USP of this CRM is its so user friendly. I highly recommend the same to everyone.

Lifesaver for Our Small Team! I absolutely love anything that makes my life easier — and Zoko has been a total game-changer! It's not just about the sales flow and shipping (which it handles beautifully), but also the little things like leaving notes for my team. As a small team juggling a lot, this has really helped us stay organized and manage our workflow more efficiently. Huge shoutout to the Zoko team, especially Nishant — his patience with my sometimes-wonky WiFi network has been incredible. I really appreciate how they’re always ready to hop on a call and help out. Amazing service and support. Highly recommend!

We've had an excellent experience with Zoko! The platform is incredibly user-friendly and has transformed the way we manage customer communication. Its automation tools have helped us save time, improve response rates, and boost overall engagement. The custom workflows are flexible and powerful, allowing us to adapt the system to suit our specific needs. Zoko’s support team has also been fantastic—always quick to respond and genuinely helpful. Highly recommended for any business looking to elevate their WhatsApp marketing and customer service game.

We’ve been using ZOKO since August 2024, and it has significantly improved our customer interaction process. The chatbot features have been incredibly helpful in streamlining our responses and handling basic customer queries efficiently. This has not only saved us time but also ensured that our customers receive quick and accurate answers. The ZOKO team is really helpful. They are highly responsive and always resolve any issues or queries as soon as possible. Their support is reliable, and it’s clear they genuinely care about providing a seamless experience.

We have been using Zoko, and it has been a seamless experience. The platform’s user-friendly interface makes navigation effortless, and the support team is always prompt and helpful. From automation to customer engagement, Zoko has streamlined our operations, making it an invaluable tool for our business.

The return on investment (ROI) with this app has been outstanding! Customer support is consistently prompt, professional, and extremely helpful whenever any issues arise. They go above and beyond to ensure a smooth experience. The app makes it easy to automate various aspects of your business, including messaging, AI bots, and checkout abandonment recovery. With the potential to see a 5-10x ROI, it’s definitely worth trying for anyone seeking growth. I've been using this service for over a year, and I couldn't be more satisfied!

ZOKO has been a game-changer for our WhatsApp marketing at Love of India! Their custom flow automation has helped us engage customers better and drive more conversions. The platform is user-friendly, and their support team is always responsive and helpful. Highly recommend ZOKO for any brand looking to scale their WhatsApp marketing efforts!