Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.4
feedback
351
chart
#4,244
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
11%
-
Less than a month
22%
-
Less than a year
33%
-
More than a year
21%
Reviews Summary
The reviews for the Superlemon app on Shopify are overwhelmingly negative, with users expressing frustration over various issues. Common themes include poor customer support, unauthorized charges, malfunctioning features, lack of communication from the support team, and unwanted pop-ups interfering with the user experience. Users have reported difficulties in uninstalling the app, billing discrepancies, non-responsive support teams, and changes to their store without consent. Many users have highlighted the negative impact the app had on their business, such as decreased sales and customer communication problems. Overall, the app seems to have caused more problems than solutions for the merchants who installed it.
Highlights
Review RSS Feed
All reviews
Jan. 28, 2026
I don't need the App right now..but there is no option to uninstall or contact the helpdesk?
Nov. 26, 2025
Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona
June 22, 2025
1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!
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