Marketing+Support on WhatsApp for Shopify

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Rating

3.6

feedback

1,054

Reviews

chart

#3,390

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    54%
  • More than a year
    25%

Reviews Summary

The reviews for this Shopify App are predominantly negative, with many users expressing dissatisfaction with the customer service and billing issues. Common complaints include difficulties in reaching customer support, unauthorized charges, and lack of response to queries. Users also mentioned problems with the app's functionality, such as pop-ups interfering with the checkout process and issues with the WhatsApp integration. Some users highlighted the app's lack of translation options and the challenges in uninstalling the app.

Highlights

Poor customer service and lack of response
Billing issues and unauthorized charges
Functionality problems like interference with checkout process
Difficulties in reaching customer support
Challenges in uninstalling the app and lack of translation options

Rating Breakdown

  • 5
    77% (812 ratings)
  • 4
    4% (43 ratings)
  • 3
    2% (18 ratings)
  • 2
    2% (21 ratings)
  • 1
    15% (160 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 26, 2024

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

May 17, 2024

Waste app

Using app

Over 1 year

Total reviews

1

Average rating

1.0

4 / 5 Share

April 26, 2024

ES BUENA APESAR QUE SOY NUEVA ENTENDI GRACIAS.

Using app

About 1 hour

Total reviews

2

Average rating

4.5

5 / 5 Share

April 12, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 11, 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Using app

About 3 years

Total reviews

2

Average rating

1.0

All reviews

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