Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.3
feedback
359
chart
#5,981
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
34%
-
More than a year
21%
Reviews Summary
The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration over issues such as unresponsive customer support, unexpected charges, malfunctioning features, and interference with store themes. Many users reported problems with pop-ups, billing errors, lack of support, and difficulties in communication with customers. Some users mentioned that the app caused a significant drop in sales due to issues like pop-ups blocking the checkout process and changes made to their store without consent. Despite some positive reviews praising the app's usefulness and simplicity, the majority of feedback highlights serious concerns and dissatisfaction with the app's performance and customer service.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona
Oct. 27, 2025
no tienen ningún tipo de soporte , una pena una buena app pero mal gestionada.
June 22, 2025
1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!
Jan. 29, 2025
Hola, no entiendo que me cobráis por "soporte" y no he recibido ninguna respuesta por vuestra parte, decepcionante...
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