Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.4
feedback
349
chart
#2,318
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
10%
-
Less than a month
22%
-
Less than a year
33%
-
More than a year
21%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over various issues. Common themes include poor customer support, unexpected charges, unresponsive helpdesk, malfunctioning features, unauthorized changes to store settings, and difficulties in uninstalling the app. Users have reported problems with pop-ups, billing errors, lack of communication from the support team, and issues with WhatsApp integration. Many reviewers feel deceived by the app's practices and express disappointment with the overall experience. Some users have also mentioned the app causing a significant negative impact on their business operations.
Highlights
Review RSS Feed
All reviews
Feb. 23, 2026
DEjo de funcionar, rato de configurarlo y no funciona
Hola JosĂ©, Gracias por tu mensaje 🙏 Si ya hiciste el upgrade, vamos a revisar lo siguiente: ÂżPodrĂas confirmar si la app está activada en tu tema? Ve a Shopify Admin → Tienda online → Temas → Personalizar → App embeds Busca nuestra app y asegĂşate de que estĂ© activada (ON) y guarda los cambios. DespuĂ©s de activarla, actualiza tu tienda (mejor en modo incĂłgnito). Si sigue sin funcionar, por favor envĂanos: El nombre de tu tienda Una captura de pantalla del problema QuĂ© es exactamente lo que no está funcionando
Jan. 28, 2026
I don't need the App right now..but there is no option to uninstall or contact the helpdesk?
Hi, You can visit “Apps Settings” in your Shopify Admin and find Marketing+Support on WhatsApp to uninstall. If you email us at [email protected] I can share more visual instructions. Apologies that it’s not obvious. We’ll fix it. Thank you.
Nov. 26, 2025
MalĂsima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona
June 22, 2025
1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!
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