Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.3
feedback
356
chart
#20,766
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
11%
-
Less than a month
22%
-
Less than a year
33%
-
More than a year
21%
Reviews Summary
The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over issues such as unresponsive customer support, unexpected charges, malfunctioning features, and interference with their store's code. Many users reported difficulties in reaching the support team, unresolved issues with the app's functionality, and unauthorized changes made to their store. Some users also mentioned problems with pop-ups, billing errors, and lack of proper translations. Despite a few positive reviews praising the app's usefulness and simplicity, the majority of feedback highlights significant concerns and dissatisfaction with the app's performance and support services.
Highlights
Review RSS Feed
All reviews
Nov. 26, 2025
Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona
June 22, 2025
1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!
Jan. 29, 2025
Hola, no entiendo que me cobráis por "soporte" y no he recibido ninguna respuesta por vuestra parte, decepcionante...
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more