Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.7
feedback
1,075
chart
#2,674
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
14%
-
Less than a year
52%
-
More than a year
27%
Reviews Summary
The Superlemon app has received overwhelmingly negative reviews from users. The common themes found in the reviews include poor customer support, billing issues, malfunctioning features, lack of response from the support team, and unwanted pop-ups affecting user experience. Users have expressed frustration with being charged for services they did not use, encountering bugs and glitches, and facing difficulties in communication with the support team. The app's impact on businesses has been negative, with users highlighting the app's detrimental effects on customer communication and overall operations. Despite some positive feedback on usability, the negative aspects outweigh the positive experiences shared by users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 3, 2025
⭐ 1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!
Jan. 29, 2025
Hola, no entiendo que me cobráis por "soporte" y no he recibido ninguna respuesta por vuestra parte, decepcionante...
Jan. 22, 2025
This is was a bug app. There's one pop-up blinking whenever the user tries to place an order. This was a mess. This app ruining my business
Jan. 16, 2025
I have never bought any kind of subscription plan and now they charge me $20 for nothing because im using the free plan. Why?
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