Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.8
feedback
1,061
chart
#3,064
All reviews
Rating Breakdown
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July 12, 2024
the wrost app i have ever seen , poor customer service , poor user acceess
April 11, 2024
No customer service. Impossible to reach someone even if you want to pay but have a few questions.
April 4, 2024
Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint. Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.
Feb. 5, 2024
Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.
Jan. 29, 2024
Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.
Jan. 23, 2024
horrivel, peguei o plano gratuito e eles estão me cobrando 500 US ao mes aqui
Dec. 13, 2023
not sure how to use no customer care just for the trial option we log in now not able to use or not able to delete contacts from app
Nov. 24, 2023
I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.
Oct. 31, 2023
The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff
Oct. 23, 2023
IMBARAZZANTE. Non solo attivano widget in automatico, per disattivarli devi, modificare parti del checkout come vogliono loro, dopodiché mandare la richiesta di corretta modifica, aspettare che controllino e approvino le modifiche in 2-3 giorni lavorativi, solo dopo questo ti permettono di disattivare i widget. Per quanto questi widget possano avere senso e funzionare in certi casi ad aumentare le conversioni, come pretendete che c'ho non possa provocare l'effetto contrario? Le mie conversioni sono crollate da quando è attivo, ho bruciato un weekend, ho dovuto fermare le sponsorizzate tutto per un vostro capriccio. In tutto questo sto aspettando eh. Come ultima cosa, mi avete fatto modificare parti del checkout, peccato che quest'ultimo era strutturato in modo da aiutare il cliente a inserire correttamente i dati. Rivedete questa PAGLIACCIATA che avete fatto. Non provate a rispondere dicendo che avremmo potuto risolvere in pochi minuti scrivendo all'assistenza perchè così non è dato che sto aprendo dei ticket di supporto da 2 giorni.