Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.7
feedback
1,073
chart
#3,405
All reviews
Rating Breakdown
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March 29, 2021
Works very well. So far very good return on investment. I´m very happy with the results. Support is very fast also.
April 5, 2021
Ele não funciona na minha loja , me ajude, só funciona a versão paga q é muito cara, como que eu faço pq eu gosto muito dele. ok
Oi, Desculpas por qualquer inconveniente causado. Você pode enviar um tíquete para [email protected] com o problema que você está enfrentando para que possamos ajudá-lo a resolver o seu problema?
March 25, 2021
Muy buena, tiene todo lo que necesita un CRM centralizado a través de whatsapp en las características premium
March 25, 2021
Crashed on the first attempt of usage. Let us see what happens later on. I did not have a wonderful experience with the app as such till now.
Hi, Thanks for writing to us. Apologies for any inconvenience caused earlier, you can write to us at [email protected] so that we can verify the issue and help you get it resolved.
March 22, 2021
Great Features and highly indispensable app. Must Install for those who want to bring their customers closer and confident about your business
March 18, 2021
Awesome app & great customer support! Can only recommend it! I have tried a lot of similar apps and finally decided to go this one. Very nice!
March 15, 2021
Muy buena app. Muy útil y estoy muy satisfecho. Somos fabricante de joyería (www.icehoop.com) y esta app nos va genial para captar nuevos clientes a través de whatsapp. La recomiendo.
March 14, 2021
Tried contacting their support team multiple times via email but no response at all. Disappointing....
Hi, Our Support team has promptly responded to your queries(#16841, #17103) and awaiting your response on this email ids [email protected], [email protected]. Kindly let us know if you haven't received any replies from us. We will help you solve your queries.
March 14, 2021
Great app!! free plan is very useful when you are starting your shop, help to sell through Chat and WhatsApp!!!
March 14, 2021
Wonder full app. Its very easy to getting touch with customers. I am using free plan currently in future I am going to use paid plan also.
March 13, 2021
Perfect App free and paid version, both bring you what you need for the price to pay, thanks guys , Amazing job
March 8, 2021
Worst customer service and support. The API does not work and its Blocks your number from WhatsApp. Sent 5 emails and none comes back to you.
March 2, 2021
a great app very intuitive congratulations keep it up because it differs from the rest of those on the market thanks
March 2, 2021
Especially on Shopify, it's not often you come across a free-to-use app. SuperLemon has innovated beyond our expectations and created so much value that I wish I could thank them even more. The best solutions are simple solutions and their platform is both - simply effective.
March 1, 2021
I'v been using this app for a short time but I like a lot. Easy to setup and very useful. I'd like to suggest the ability to change the order that the Agent Name appear in the front panel. People use to click in the first agent always... rsrs
Feb. 28, 2021
Scheduling of agents at the same or at different time and days of the week is easy. Setup was quick.
Feb. 27, 2021
La app no esta funcionando desde el dia de ayer, no redirige el envío de mensajes de carrito abandonados a whatsapp, alguien mas con el mismo problema?
Hola, Disculpas por la demora en la respuesta, Existe un problema con la generación de códigos de descuento en la plataforma Shopify que, a su vez, está afectando nuestro mensaje manual con códigos de descuento. Nuestro equipo de desarrolladores está trabajando para solucionar este problema con el equipo de Shopify. Mientras tanto, puede enviar mensajes manuales sin códigos de descuento o usar códigos de descuento generados por usted manualmente y usarlos mientras envía los mensajes. Seguramente le avisaremos cuando se solucione el problema. Saludos, Anuj
Feb. 27, 2021
The app is nice , but unfortunately very slow customer support. Am using this app suddenly disappeared and their support is unresponsive
Hi, Apologies for the delayed response, There is an issue with Discount code generation in Shopify Platform which inturn is affecting our manual message with discount codes. Our developer team is working on fixing this issue with Shopify team. Meanwhile you can send manual messages without discount codes or use discount codes generated by you manually and use them while sending the messages. We will surely let you know when the issue is fixed. Regards, Anuj
Feb. 27, 2021
This App is not sending manual messages. Raised support tickets and complaints but no response. Disgusting customer support.
Hi, Apologies for the delayed response, There is an issue with Discount code generation in Shopify Platform which inturn is affecting our manual message with discount codes. Our developer team is working on fixing this issue with Shopify team. Meanwhile you can send manual messages without discount codes or use discount codes generated by you manually and use them while sending the messages. We will surely let you know when the issue is fixed. Regards, Anuj
Feb. 26, 2021
De momento estamos muy contentos,veremos en un futuro lo estable que es esta aplicación.Facilita mucho la comunicación con nuestros clientes.