Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.9
feedback
1,061
chart
#3,083
All reviews
Rating Breakdown
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March 8, 2021
Worst customer service and support. The API does not work and its Blocks your number from WhatsApp. Sent 5 emails and none comes back to you.
March 2, 2021
a great app very intuitive congratulations keep it up because it differs from the rest of those on the market thanks
March 2, 2021
Especially on Shopify, it's not often you come across a free-to-use app. SuperLemon has innovated beyond our expectations and created so much value that I wish I could thank them even more. The best solutions are simple solutions and their platform is both - simply effective.
March 1, 2021
I'v been using this app for a short time but I like a lot. Easy to setup and very useful. I'd like to suggest the ability to change the order that the Agent Name appear in the front panel. People use to click in the first agent always... rsrs
Feb. 28, 2021
Scheduling of agents at the same or at different time and days of the week is easy. Setup was quick.
Feb. 27, 2021
La app no esta funcionando desde el dia de ayer, no redirige el envío de mensajes de carrito abandonados a whatsapp, alguien mas con el mismo problema?
Hola, Disculpas por la demora en la respuesta, Existe un problema con la generación de códigos de descuento en la plataforma Shopify que, a su vez, está afectando nuestro mensaje manual con códigos de descuento. Nuestro equipo de desarrolladores está trabajando para solucionar este problema con el equipo de Shopify. Mientras tanto, puede enviar mensajes manuales sin códigos de descuento o usar códigos de descuento generados por usted manualmente y usarlos mientras envía los mensajes. Seguramente le avisaremos cuando se solucione el problema. Saludos, Anuj
Feb. 27, 2021
The app is nice , but unfortunately very slow customer support. Am using this app suddenly disappeared and their support is unresponsive
Hi, Apologies for the delayed response, There is an issue with Discount code generation in Shopify Platform which inturn is affecting our manual message with discount codes. Our developer team is working on fixing this issue with Shopify team. Meanwhile you can send manual messages without discount codes or use discount codes generated by you manually and use them while sending the messages. We will surely let you know when the issue is fixed. Regards, Anuj
Feb. 27, 2021
This App is not sending manual messages. Raised support tickets and complaints but no response. Disgusting customer support.
Hi, Apologies for the delayed response, There is an issue with Discount code generation in Shopify Platform which inturn is affecting our manual message with discount codes. Our developer team is working on fixing this issue with Shopify team. Meanwhile you can send manual messages without discount codes or use discount codes generated by you manually and use them while sending the messages. We will surely let you know when the issue is fixed. Regards, Anuj
Feb. 26, 2021
De momento estamos muy contentos,veremos en un futuro lo estable que es esta aplicación.Facilita mucho la comunicación con nuestros clientes.
Feb. 24, 2021
It's a great plugin with very good service. A single note, in the form for Whatsapp API write well that once accepted the number can never be reused with Whatsapp Business. So it is good to recommend having another number to use for the Whatsapp API.
Feb. 24, 2021
Awesome app and amazing support! Works perfectly for our use case - customer support engagement increase multifold.
Feb. 24, 2021
I installed the APP in my store yesterday and it is very easy to configure, its interface is clean and simple to use, for someone who does not have knowledge it will help a lot ... I give two stars because the most important thing in this application is not the WhatsApp Widged, but the automatic sending of an abandoned cart message ... unfortunately the template they have configured is very simple and they do not allow editing ... I asked them to help me to customize it and they refused ... I want to tell you that not all online stores are the same and each one has its own style to communicate with its customers, when they solve that problem I will hire their services and recommend them to my community.
Feb. 23, 2021
developer terbaik, ............................................................................................................................................................................................................................
Feb. 18, 2021
Works great! Have not had any problems. Only thing I would suggest if you could customise the pop-up widget to make it look more on brand.
Feb. 17, 2021
I use this app for my whatsapp and it is very useful. I have been able to sell to clients. It's a great tool for chatting to your customer and selling to them.
Feb. 15, 2021
Really easy to set up, straightforward interface, and equally quick and easy to modify. Recommended.
Feb. 13, 2021
I use this app so that I can chat with my customers real-time in the event they have any questions.
Feb. 8, 2021
great, i have been impressed by how easy and reliable the app is. Never imagined id love this app like i do love this one.
Feb. 8, 2021
Just Installed but Settings page is not opening for configuration :(( . I hope they can fix this as soon as possible,
Hi, We would be facing downtime from 12pm to 3pm IST today, where messages might not go, due to maintenance activity. Inconvenience is deeply regretted. Regards, Anuj
Feb. 5, 2021
The best app for adding WhatsApp to your website, easy to install and to understand, plus it's totally free