Interakt ‑ Sell on WhatsApp
Bulk-send products on WhatsApp & turn WhatsApp carts to orders
Rating
4.4
feedback
279
chart
#474
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
5%
-
Less than a month
25%
-
Less than a year
63%
-
More than a year
1%
Reviews Summary
The reviews for the Interakt Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use, user-friendly interface, helpful automated campaigns, and good customer support experiences. Users appreciate features like WhatsApp marketing, order notifications, and catalog setup. However, negative feedback revolves around issues with billing, lack of response from customer support, bugs in the app, and difficulties in syncing products or accessing certain features. Some users also mentioned challenges with abandoned cart functionality and the need for improvements in customer service responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2024
Its been 3 months that I have been asking Interakt team to stop Charging me $35 as I have stopped using their services, but there have not stopped charging me even after multiple reminders via raising tickets and sending emails . They dont even have a proper Customer Support Team to talk to and get our queries resolved . In case the team gets to see this review and can resolve my issue over a call, please call me on 6362069800.
April 5, 2024
Easy to use , app is user friendly will recommend to everyone. The functions are quite easy to understand
March 27, 2024
The automated campaigns work well. Team was quick enough to help with automation part.
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