Original Wheelio spin pop‑ups
Wheelio - gamification powered email & SMS pop up forms.
Rating
4.7
feedback
471
chart
#420
All reviews
Rating Breakdown
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Aug. 1, 2024
Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.
Hi there. We have answered every ticket you opened and this is simply false and not true. There was no bug, you have set it up wrong, you have set up the discount to be used only once, but set no limit on the quantity of items.
Nov. 20, 2021
This is the 3rd game app we have tried and our customers LOVE the scratch off! We would like the app to offer a chance to LOSE and to allow for better graphics.
Sept. 1, 2020
Great idea and attractive. Customer service chat guy Sam is top-notch and knowledgable, and integration with Klaviyo works well (a must for my email flows). Unfortunately the lack of advanced features (custom-coded HTML, Javascript, UTM-tracking, geo-tracking, etc.) means I might not keep this past the trial, but I'm hopeful.
Aug. 14, 2020
Everything works perfectly. When I had a problem they fixed it. The only reason I gave it a 4 and not 5 is because of the performance of my wheelio. Everyone is doing amazing while I'm doing like crap. I edited the appearance to match the feel of my website but when it popped up on my customers they left.
Aug. 2, 2020
Had a slight issue with a newsletter pop-up , quickly resolved with the speedy assistance of Sam. All running smoothly now.
July 30, 2020
I like this app a lot. it helps me capture vital information on customers and also lets me capture information.
April 10, 2020
I like how you can change colors to match with your site. It has been a nice addition. One of the new features doesn't work though. I enabled auto inject of coupon to checkout, but it didn't work at all. I would rate 5 stars if that worked.
Nov. 19, 2019
I really like this app! Works great and it's easy to customize. Can't wait to see the high conversions!
Sept. 6, 2019
I am not being able to change other text fields to my language so the experience is not complete for my customers. Not being able to collect messenger optins don't know why. But I like it
Aug. 22, 2019
This app makes my website look good and i can collect emails in a cool way. Defo recommend this for all stores
May 25, 2019
I notice there are a few wheel templates, and I wonder if you can make more so we can use it more effectively.
Jan. 28, 2019
Unglaublich smartes Tool- nutze es seit einigen Monaten, bin schwer begeistert!! Nette Spielerei, die Lust auf Mehr macht
Jan. 18, 2019
Love this app!!! So cool. ONLY ISSUE...on mobile after a customer clicks to submit their email and spin the wheel, screen zooms slightly and stays that way after it disappears.
Dec. 31, 2018
Great app. Really does help build a customer base. You can do a lot with an email address. Wheelie does a great job!
Sept. 20, 2018
I like this program very much. Because it makes customers interested in buying the product within my web site.
July 16, 2018
Great app!. Does what it says it can do and then some. Good addition to any e-commerce site.
April 15, 2018
I have not used the app yet but I am very happy with the functionality and the customisation features so I'm giving this 4* until I see how it performs over a week :)