All reviews

Rating Breakdown

  • 5
    86% (635 ratings)
  • 4
    6% (46 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (10 ratings)
  • 1
    6% (46 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2022

This is a great app with great support. We initially used their Net30 features and then added more features as the client requested. Their minimum order feature works well. Their support is very responsive. Highly recommend. Thanks!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this review!! - Emily, Support Lead

5 / 5 Share

March 2, 2022

I use this app to separate my costumers into groups with different discounts and conditions. It saves me a lot of hassle because it's all automatic! I couldn't be more impressed with costumer support either. Very fast to respond and eager to help. They even helped out with problems I had in my code regarding other apps. I recommend!

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

So happy to hear this. Glad you're having a good experience so far! - Emily, Support Lead

5 / 5 Share

March 1, 2022

The developers are very helpful friendly! I would recommend this app to anyone expanding their store!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for sharing! - Emily, Support Lead

5 / 5 Share

Feb. 26, 2022

I like the ease of using this app. And Kudos to Paige for the recent support when we changed our site's theme! very helpful and patient

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! - Emily, Support Lead

4 / 5 Share

Feb. 24, 2022

This app is a good for the introduction of wholesale purchases, but there were some hiccups as we did not want our wholesale customers to see some of the deals that are available to our retail customers such as free shipping at $100. However, Paige from the support team was tremendously helpful in resolving any issues we had. While there are some aspects of this app that are not ideal- like shipping fees can't be customized for wholesale customers, the support I have received with any issues has been phenomenal. While the app does have its limits, the support team can't be beat!

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

I really appreciate this thorough feedback. I'm really glad to hear that our support team eclipses some of the challenges you faced. Thanks for choosing us! - Emily, Support Lead

5 / 5 Share

Feb. 24, 2022

I love how simple everything is and how helpful James was throughout the process of installing WC into our site!

Store

KARST

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words!! I'll pass this feedback along to James :) - Emily, Support Lead

5 / 5 Share

Feb. 23, 2022

This app allow me to create a B2B section into our website to give the option for retails and sellers to buy direct into our website with their own price list. I've tried many app but this is the one that I found with a easy user interface and with an amazing support team. I've open a lot of tickets and they give me an amazing assistance! So congratulations, really happy to use this app!

Using app

5 months

Total reviews

11

Average rating

5.0

Developer Reply

This is so great to hear. I'm glad you're having such a positive experience! - Emily, Support Lead

5 / 5 Share

Feb. 17, 2022

Excellent app and outstanding service! We are using this app since 1 year and we recommend this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much!! - Emily, Support Lead

5 / 5 Share

Feb. 10, 2022

Fantastic App, amazing guidance and support on installation and add ons. Rob was fantastic and very helpful.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate you sharing these kind words! - Emily, Support Lead

5 / 5 Share

Feb. 10, 2022

Amazing and quick support from the Pixel Union team! Rob was super helpful fixing the issue. Really appreciate the ease of using this app.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for sharing! I'm happy to hear you had such a great experience with Rob :) - Emily, Support Lead

5 / 5 Share

Feb. 4, 2022

Awesome support from the Pixel Union team! Paige was super helpful getting things sorted out for us!

Store

C3-Shop

Using app

Over 4 years

Total reviews

3

Average rating

4.0

Developer Reply

Amazing, glad to hear it! 🙌 - Emily, Support Lead

5 / 5 Share

Feb. 4, 2022

James has been very responsive and helpful while we have created wholesale customers and pricing for our online shop. He even helped us look into something that turned out to be an issue with our theme, not the Wholesale Club app, and he let us know exactly what we needed to relay to the theme developers to resolve the problem. Great customer service and friendly to work with.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear this. Thanks for sharing! - Emily, Support Lead

5 / 5 Share

Feb. 3, 2022

I use this app to offer discounts to my wholesale customers. I really appreciate the "Custom Prices" feature that allows me to modify all the prices at once. Whenever I need help with the plugin, their customer service is so responsive. They are able to identify where my problem is, resolve it, and they offer additional help. I am so grateful to have found this plugin and the the Pixel Union team has been so attentive to me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear that you're loving Custom Prices so far. Thanks for sharing your positive experience with my team! We appreciate your business :) - Emily, Support Lead

5 / 5 Share

Feb. 3, 2022

The Wholesale Club app is a great alternative for the B2B option within Shopify. The discounts are a little bit limited, but that is not the app's fault, it's the Shopify platform. Every time we have doubts/questions the team is very helpful and prompt to help. I highly recommend it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing! I really appreciate you taking the time to share your thoughts here. All the best! - Emily, Support Lead

5 / 5 Share

Feb. 1, 2022

This application is great and has allowed us to have a B2B interface on our site. Due to the display problems that were apparently related to the wrong settings on our theme, we requested their support. Everything was fixed very quickly, with the help of their developer.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! - Emily, Support Lead

5 / 5 Share

Jan. 30, 2022

I had a question about this app and contacted the developer Pixel Union. A person named James replied very kindly every time. It's an app that you can use with confidence, thank you!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review! I'll pass this feedback along to James :) - Emily, Support Lead

4 / 5 Share

Jan. 21, 2022

Great app that integrates with Superstore well. I was using Locksmith to hide my retail products which worked well but now just have a separate B2B area. You will need to disable the express checkout option from showing anywhere but your check out in order for the discounts to apply. Support from Kay was excellent.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for this detailed review! I'm glad to hear everything has been working so well for you :) - Emily, Support Lead

5 / 5 Share

Jan. 17, 2022

I decided to go for an Online Store with wholesale functionality over the limited wholesale channel within Shopify. Wholesale Club has exactly what I needed, including the great add-ons which suit our business perfectly. As far as support goes, Kay has done an absolutely outstanding job. I expected to wait a day or so in between queries (I'm in Australia) but I got immediate responses and clear help. Thank you Kay!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear this! Will definitely be passing this along to Kay, thank you for sharing! - Emily, Support Lead

5 / 5 Share

Jan. 14, 2022

Very helpful support team. Quick response and to the spot suggestions and solutions. Strong features that cater to our store need.

Using app

4 days

Total reviews

8

Average rating

4.8

Developer Reply

Thanks for sharing! We really appreciate it :) - Emily, Support Lead

5 / 5 Share

Jan. 13, 2022

The app is easy to use and does everything we need. Appreciate the helpful online guides and video tutorials. Whenever we have any difficulties we always receive excellent customer support with extremely fast response times from Kay.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! It's great to hear that our documentation and videos have been helpful. I will pass this feedback along to Kay! - Emily, Support Lead